Optery
optery.com
What it is
Optery helps people find and remove personal information posted on data broker and people-search sites. Its free platform provides visibility into where information appears online; Free Basic includes personalized exposure reports with screenshots, scans of Google and Bing search results, self-service removal tools, and quarterly reports. Paid plans add automated scans and removals, but brokers may add profiles again after an opt-out. Exposure and removal reports include live screenshots showing where profiles were found or removed. Core costs $3.99 a month, billed yearly at $39, and covers automated removals from 380+ sites, with a limit of one name and city and state per user. Extended costs $14.99 a month, billed yearly at $149, and adds more site coverage, unlimited name variations and past cities and states, an assigned human Privacy Agent, and before-and-after screenshots about every 90 days. Ultimate costs $24.99 a month, billed yearly at $249, and includes custom requests for 950+ sites total after 30 days. Optery also offers an API for partner applications and programmatic access to exposure screenshots. It supports Android, iOS, web, API, and extension. Optery says customer data is encrypted in transit and at rest.
Spec sheet
- What it does
- Optery scans data-broker and people-search websites for exposed personal information and submits removal requests.Read 14 Oct 2026 · optery.com
- Purpose
- Optery helps people find and remove personal information from data brokers and people-search sites, and its free platform provides visibility into where information is posted online.Read 30 Sep 2026 · optery.com
- Audience
- Optery describes its API as suitable for applications and businesses in areas including banking, cybersecurity, education, government, healthcare, HR software, identity theft protection, insurance, and VPN software.Read 30 Sep 2026 · optery.com
- Platforms
- Optery states that it is available as a web app and as mobile apps for iOS and Android; its site also links a Global Privacy Control browser extension.Read 30 Sep 2026 · optery.com
- API
- Optery offers an API for partners to add data removal services to applications, with programmatic access to customer exposure screenshots.Read 30 Sep 2026 · optery.com
- Support
- Optery says its customer support specialists are available 24 hours per day, 365 days per year.Read 30 Sep 2026 · optery.com
- Headquarters
- San Francisco Bay Area, California, United StatesRead 28 Sep 2026 · optery.com
- Founded
- 2020Read 28 Sep 2026 · optery.com
- Company
- LinkedIn lists Optery as a privately held company founded in 2020 with 11–50 employees and headquarters in San Francisco.Read 14 Oct 2026 · linkedin.com
- API authentication
- API requests use bearer keys generated in the business dashboard, with separate sk_test and sk_live prefixes.Read 14 Oct 2026 · public-api-sandbox.test.optery.com
- API extensibility
- A July 2025 update added custom removals, issue reporting, event webhooks, exposure metadata queries and organization-dashboard integrations.Read 14 Oct 2026 · optery.com
- API rate limit
- The documented burst limit is 30 requests per second per organization, with 429 responses and rate-limit headers.Read 14 Oct 2026 · public-api-sandbox.test.optery.com
- Business identity integrations
- Optery for Business supports SSO and SCIM, and its help page lists Okta, Google, Azure, ADP, OpenID, and Auth0 among supported identity providers.Read 30 Sep 2026 · help.optery.com
- Business onboarding
- Business administrators can invite members individually, import them by CSV, or provision them through SAML, SSO and SCIM.Read 14 Oct 2026 · optery.com
- Custom removals
- Ultimate customers can request removals from sites outside the standard automated coverage after the stated waiting period.Read 14 Oct 2026 · optery.com
- Data policy
- Optery says it does not sell customers’ personal information and lets customers delete profile and account data through account settings.Read 14 Oct 2026 · optery.com
- Data protection
- Optery says customer data in transit is protected by TLS 1.2 or higher and data at rest is encrypted using AES-256, with keys managed through AWS KMS.Read 30 Sep 2026 · optery.com
- Documentation and support
- The Help Desk contains setup guides, FAQs, troubleshooting, pricing, business administration and integration documentation.Read 14 Oct 2026 · help.optery.com
- Exposure reports
- The free account provides quarterly exposure reports with links and screenshots showing where profiles appear.Read 14 Oct 2026 · optery.com
- Family plans
- Optery for Family lets customers protect additional people and advertises discounts that can reach 30%.Read 14 Oct 2026 · optery.com
- Humans plus machines
- Extended and Ultimate combine automated opt-outs with human Privacy Agent handling for special cases.Read 14 Oct 2026 · optery.com
- Identity integrations
- The SSO/SCIM workflow supports providers including Okta, Google, Azure, ADP, OpenID and Auth0.Read 14 Oct 2026 · help.optery.com
- Legal entity
- Optery’s terms identify the contracting company as OPTERY, INC., while its security page identifies Delaware C-corporation incorporation.Read 14 Oct 2026 · optery.com
- Licence
- The hosted Optery service is proprietary; its terms grant limited use rights and prohibit copying, derivative works and reverse engineering.Read 14 Oct 2026 · optery.com
- Limit: mobile login
- A Google Play reviewer complained that the app requires sign-in on every launch and lacks biometric or passkey login.Read 14 Oct 2026 · play.google.com
- Limit: recurring exposure
- Trustpilot reviewers noted that personal information can reappear after removal and that some removals can be slow.Read 14 Oct 2026 · trustpilot.com
- Limit: removal verification
- PCWorld cautioned that dashboard view links are not guaranteed to correspond to the exact person and that verification is difficult at scale.Read 14 Oct 2026 · pcworld.com
- Limit: subscription complaints
- Trustpilot complaints included alleged continued billing after cancellation, refund disputes and difficulty cancelling or signing in.Read 14 Oct 2026 · trustpilot.com
- Map blurring
- Extended and Ultimate subscribers can request blurring of their home imagery on Google Maps and Apple Maps.Read 14 Oct 2026 · optery.com
- Mobile availability
- Optery offers web access plus native iOS and Android applications using the same account credentials.Read 14 Oct 2026 · help.optery.com
- News: international launch
- Optery announced availability in Australia, New Zealand and South Africa on March 19, 2026.Read 14 Oct 2026 · optery.com
- News: open-source directory
- Optery announced its open-source data-broker directory on GitHub on November 21, 2025.Read 14 Oct 2026 · optery.com
- Ongoing service
- Paid plans include monthly automated scans and removals, and Optery says data brokers may add profiles again after an opt-out.Read 30 Sep 2026 · optery.com
- Open-source components
- Optery publishes a data-broker directory and a Global Privacy Control browser extension; the GitHub extension repository is marked MIT licensed.Read 14 Oct 2026 · github.com
- Patented search
- Optery says its patented search technology is designed to find more exposed profiles than conventional searches.Read 14 Oct 2026 · optery.com
- Praise: business protection
- G2 reviewers said Optery reduced exposed employee PII and helped lower phishing, smishing, spam and impersonation risks.Read 14 Oct 2026 · g2.com
- Praise: removal evidence
- Trustpilot reviewers repeatedly highlighted screenshot verification, progress reports and ongoing monitoring as valuable.Read 14 Oct 2026 · trustpilot.com
- Praise: transparency
- PCWorld praised the clear dashboard, profile screenshots, broker links and useful free exposure scan.Read 14 Oct 2026 · pcworld.com
- Public API
- Optery publishes a REST API with sandbox and production base URLs for managing members and subscriptions.Read 14 Oct 2026 · public-api-sandbox.test.optery.com
- Rating on Apple App Store
- The iPhone/iPad app is rated 3.6 out of 5 from 77 ratings.Read 14 Oct 2026 · apps.apple.com
- Rating on BBB
- The Better Business Bureau profile shows 4.8 out of 5 from 81 customer reviews.Read 14 Oct 2026 · bbb.org
- Rating on G2
- Optery for Business is rated 5.0 out of 5 from 4 reviews.Read 14 Oct 2026 · g2.com
- Rating on Google Play
- The Android app is rated 3.0 out of 5 from 244 reviews.Read 14 Oct 2026 · play.google.com
- Rating on Trustpilot
- Optery is rated 4.1 out of 5 from 232 reviews.Read 14 Oct 2026 · trustpilot.com
- Refund policy
- The 30-day money-back guarantee applies to individual consumer accounts and is not available for business accounts.Read 30 Sep 2026 · optery.com
- Removal evidence
- Optery says Exposure Reports and Removals Reports provide live screenshots showing where profiles were found and removed.Read 30 Sep 2026 · optery.com
- Screenshot verification
- Exposure and removals reports include live before-and-after screenshots as evidence of findings and removals.Read 14 Oct 2026 · optery.com
- Security certification
- Optery states that it completed an AICPA SOC 2 Type II audit performed by Prescient Assurance.Read 14 Oct 2026 · optery.com
- Security controls
- The security page states AWS hosting in the United States, TLS 1.2/1.3 in transit, AES-256 at rest, MFA-controlled least-privilege access, WAF monitoring and annual penetration testing.Read 14 Oct 2026 · optery.com
- Status monitoring
- Production availability is monitored around the clock and Optery provides a public status page.Read 14 Oct 2026 · optery.com
Plans and prices
Strong points and limits
Strong points
- Free Basic includes quarterly exposure reports.
- Reports include screenshots of found and removed profiles.
- Paid plans add automated scans and removals.
- Ultimate includes custom requests for 950+ sites total.
- API supports programmatic access to exposure screenshots.
Limits
- Brokers may create profiles again after an opt-out.
- Core limits each user to one name and location.
- Ultimate custom requests are eligible after 30 days.
- Refund guarantee does not cover business accounts.
Who it suits
Optery suits individuals and households seeking to locate and remove exposed personal information, with plans ranging from self-service tools to assisted removals. Its API is also intended for businesses adding data-removal services to applications.
Verdict
Optery provides a free way to see where personal information appears, while paid plans add recurring removal work and more site coverage. Consider the plan limits and the possibility of profiles returning after opt-out when deciding what level of service fits.
Where Specifiction places it
- Data Removal Services#2 of 298.9