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OptusNet Email

optus.com.au

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Spec score 7.1 #110 of 115 in Personal Email Services

Spec sheet

Free plan
YesRead 22 Sep 2026 · optus.com.au
Account history
Optus says its OptusNet email service has been provided to customers for nearly 30 years.Read 12 Oct 2026 · optus.com.au
Client compatibility
Some older third-party email clients, including Outlook 2010, are no longer supported because they may lack current updates, security patches or encryption standards.Read 12 Oct 2026 · optus.com.au
Eligible services
Eligible services include mobile broadband, NBN, 4G or 5G Home internet, postpaid mobile, Fetch and connected devices; prepaid mobile and Optus Sport are excluded.Read 12 Oct 2026 · optus.com.au
Email aliases
NoRead 22 Sep 2026 · optus.com.au
Email service
OptusNet Email provides email service to customers with existing OptusNet email addresses.Read 12 Oct 2026 · optus.com.au
Existing accounts only
New OptusNet email service sign-ups are currently unavailable.Read 12 Oct 2026 · optus.com.au
Mailbox storage
0.5Read 22 Sep 2026 · optus.com.au
Platform access
web_mobile_desktopRead 22 Sep 2026 · optus.com.au
Secure connection settings
Optus lists IMAP incoming mail on port 993 with SSL/TLS and outgoing mail on port 587 with STARTTLS or port 465 with SSL/TLS.Read 12 Oct 2026 · optus.com.au
Security and webmail
Optus says its email upgrades provide enhanced security and improved webmail functionality.Read 12 Oct 2026 · optus.com.au
Setup protocols
Optus encourages IMAP over POP3 for email applications.Read 12 Oct 2026 · optus.com.au
Support contact
Optus lists customer service by phone at 133 937, available 24 hours.Read 12 Oct 2026 · optus.com.au
Supported clients
Optus provides setup instructions for iPhone, Microsoft Outlook, Thunderbird, Gmail Client and Apple Mail.Read 12 Oct 2026 · optus.com.au
Third-party clients
OptusNet email addresses can be accessed through third-party email clients.Read 12 Oct 2026 · optus.com.au
Webmail
Customers can access OptusNet Email through webmail.optusnet.com.au.Read 12 Oct 2026 · optus.com.au

Plans and prices

OptusNet Email Basic Price not published 500 MB storage · Eligible Optus service required Read 22 Sep 2026 · optus.com.au
OptusNet Email Plan Price not published 500MB storage · requires an eligible Optus service · webmail and third-party email client access Read 12 Oct 2026 · optus.com.au

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