Ordergroove

Spec sheet

What it does

Ordergroove provides subscription and relationship commerce software for merchants, covering the subscriber lifecycle from acquisition through retention.Read 5 Oct 2026 · help.ordergroove.com

Security

The security overview states that Ordergroove has PCI DSS Level 1 compliance, a SOC 2 Type II attestation, GDPR compliance, TLS 1.2+ transit encryption, and AES-256 encryption at rest.Read 5 Oct 2026 · help.ordergroove.com

Support

Customers can submit support requests through the Customer Support Portal or email [email protected] during business hours.Read 5 Oct 2026 · help.ordergroove.com

Headquarters

Miami, Florida, United StatesRead 28 Sep 2026 · ordergroove.com

Founded

2010Read 28 Sep 2026 · ordergroove.com

Analytics

Built-in analytics include revenue, active subscribers, customer actions, churn, acquisition trends, and cohort retention metrics.Read 5 Oct 2026 · help.ordergroove.com

Developer access

Ordergroove provides REST and GraphQL APIs, webhooks, and API-key or HMAC authentication for integrations.Read 5 Oct 2026 · developer.ordergroove.com

Digital subscription availability

Digital subscriptions are marked Early Access and require contacting Ordergroove Support to enable them for a store.Read 5 Oct 2026 · help.ordergroove.com

Ecommerce integrations

The maker lists integrations for Shopify, Shopify Plus, Salesforce Commerce Cloud, Magento, Adobe Commerce, BigCommerce, commercetools, and homegrown platforms.Read 5 Oct 2026 · ordergroove.com

Intended customers

Ordergroove describes its audience as merchants ranging from omnichannel retailers and nationwide brands to direct-to-consumer ecommerce stores.Read 5 Oct 2026 · ordergroove.com

Other integrations

Listed connected tools include Klaviyo, Attentive, Yotpo, Friendbuy, Gorgias, Rebuy, Kustomer, and Churn Buster.Read 5 Oct 2026 · ordergroove.com

Payment data

Ordergroove says it integrates directly with merchants’ ecommerce platforms and does not receive or store payment-sensitive information.Read 5 Oct 2026 · help.ordergroove.com

Platform limitation

The Shopify app supports a single store or domain, one language, and one currency.Read 5 Oct 2026 · help.ordergroove.com

Retention tools

The platform lists cancellation flows with retention offers, one-click subscriber actions, SKU swaps, and payment recovery features.Read 5 Oct 2026 · help.ordergroove.com

Subscription management

Its Subscription Manager lets customers view and manage subscriptions, upcoming orders, billing details, and payment information.Read 5 Oct 2026 · help.ordergroove.com

Subscription options

Listed subscription models include subscribe-and-save, prepaid, gift, committed, membership, rotating, bundle, and digital subscriptions.Read 5 Oct 2026 · help.ordergroove.com

Plans and prices

Every Ordergroove plan and price →

Where Specifiction places it

• Subscription Ecommerce Software#27 of 337.3