PingPlotter
pingplotter.com
What it is
PingPlotter monitors network performance and maps network paths to help locate connection problems. It tracks latency, jitter and packet loss, with desktop editions monitoring connections from one Windows or macOS computer. PingPlotter Cloud adds an online dashboard for remote connections, while Insights analyzes network data for incidents, possible causes and fixes. Cloud alert actions can make REST calls to services including Slack, Microsoft Teams, Google Chat and JIRA. Webhooks can report agent status or connection-quality changes and link to compatible apps through services such as Zapier and Power Automate. Desktop editions have a 14-day trial; afterward, the free version allows one connection, no remote collection and 10 minutes of monitoring history. Cloud trials last seven days. The free plan is free. Standard Edition starts at $6.99/mo.; Professional Edition is $29 a month, and PingPlotter Cloud is $90 a month. Platforms listed include Windows, macOS, Linux, web and iOS.
Spec sheet
- What it does
- PingPlotter traces routes to network targets and continuously graphs latency and packet loss to help locate connection problems.Read 15 Oct 2026 · pingplotter.com
- Intended users
- The maker presents Standard for home network troubleshooting, Professional for small office networks, and Cloud for remote teams.Read 29 Sep 2026 · pingplotter.com
- Integrations
- REST-call alerts can post to Slack, Microsoft Teams or Google Chat and create Jira tickets.Read 15 Oct 2026 · pingplotter.com
- Security
- The product comparison lists two-factor authentication and SAML single sign-on among its features; SSO is an add-on for PingPlotter Cloud.Read 29 Sep 2026 · pingplotter.com
- Privacy
- Pingman Tools says personal information is stored on servers in the United States and is not sold commercially.Read 15 Oct 2026 · pingman.com
- Support
- PingPlotter directs users to its support team for help with downloads, licenses, and product questions.Read 29 Sep 2026 · pingplotter.com
- Headquarters
- Boise, Idaho, USARead 28 Sep 2026 · pingplotter.com
- Founded
- 1998Read 23 Sep 2026 · pingplotter.com
- Alerts and integrations
- PingPlotter Cloud alert actions can make REST calls to services such as Slack, Microsoft Teams, Google Chat, and JIRA.Read 29 Sep 2026 · pingplotter.com
- Analysis features
- PingPlotter Insights analyzes network data to identify incidents, potential causes, and possible fixes.Read 29 Sep 2026 · pingplotter.com
- API documentation
- API documentation includes agents, sessions, trace data, LiveShares, users, settings, examples and rate limits.Read 15 Oct 2026 · pingplotter.com
- Apple app capabilities
- The iOS app graphs latency and packet loss, supports IPv4/IPv6 targets, audio alerts, reports and loading desktop-collected data.Read 15 Oct 2026 · apps.apple.com
- Apple app complaint
- An App Store reviewer requests higher iPad resolution, landscape window arrangement and background operation.Read 15 Oct 2026 · apps.apple.com
- Cloud alerts
- Cloud provides intelligent alerts, customizable dashboards and role-based permissions.Read 15 Oct 2026 · pingplotter.com
- Cloud cross-platform
- Cloud agents monitor Windows, macOS and Linux devices from one dashboard.Read 15 Oct 2026 · pingplotter.com
- Cloud dashboard
- PingPlotter Cloud centralizes monitoring of remote connections in a web dashboard.Read 15 Oct 2026 · pingplotter.com
- Cloud live sharing
- Cloud lets users share selected graphs, periods and network insights live with others.Read 15 Oct 2026 · pingplotter.com
- Cloud use
- PingPlotter Cloud provides a centralized online dashboard for monitoring and troubleshooting remote connections.Read 29 Sep 2026 · pingplotter.com
- Company facts
- LinkedIn lists PingPlotter as a privately held computer-networking company with 11–50 employees, headquartered in Boise, Idaho, and founded in 1998.Read 15 Oct 2026 · linkedin.com
- Data handling
- Pingman Tools says Microsoft Azure stores PingPlotter CloudConnect and Cloud trace data collected by remote agents, and that payment information is handled by third-party processors.Read 29 Sep 2026 · pingman.com
- Desktop metrics
- Desktop editions measure latency, packet loss, jitter and MOS scores.Read 15 Oct 2026 · pingplotter.com
- Desktop use
- PingPlotter for Desktop tracks connections from a single Windows or macOS computer.Read 29 Sep 2026 · pingplotter.com
- Developer experiment
- The October 2026 release notes describe an invite-only MCP and command-line integration test for AI assistants.Read 15 Oct 2026 · pingplotter.com
- Documentation
- The knowledge base contains long-running technical articles, manuals, troubleshooting guides and deployment documentation.Read 15 Oct 2026 · pingman.com
- Licence
- The desktop licence agreement restricts reproduction, publication, transmission and translation, indicating proprietary commercial software.Read 15 Oct 2026 · pingman.com
- Limit: advanced analysis
- TrustRadius reviewers request multi-port tracing, automated summaries, pattern detection, better guidance and stronger exports.Read 15 Oct 2026 · trustradius.com
- Limit: free tier
- A Capterra reviewer says the free option supports only one host, preventing simultaneous internal and external monitoring.Read 15 Oct 2026 · capterra.com
- Limit: interface and export
- G2 reviewers mention an older or complicated interface, a learning curve and difficulty exporting reports for others.Read 15 Oct 2026 · g2.com
- Limit: pricing and learning curve
- GetApp reviewers describe paid editions as expensive, the free version as limited and advanced features as requiring a learning curve.Read 15 Oct 2026 · getapp.com
- Local discovery
- Standard can automatically discover devices on the local network for testing.Read 15 Oct 2026 · pingplotter.com
- macOS requirements
- macOS support includes Monterey through Tahoe; minimum hardware is 2GB RAM, Apple silicon or Intel CPU and 5GB disk.Read 15 Oct 2026 · pingplotter.com
- Mobile availability
- The download page lists an iOS version, numbered 1.4.1.Read 29 Sep 2026 · pingplotter.com
- Packet protocols
- Standard supports ICMP, UDP and TCP packet testing.Read 15 Oct 2026 · pingplotter.com
- Praise: diagnostics
- GetApp reviewers say PingPlotter simplifies diagnosis of ISP, latency and packet-loss problems with clear visualizations.Read 15 Oct 2026 · getapp.com
- Praise: ISP evidence
- Capterra reviewers praise simultaneous monitoring of latency, jitter and packet loss to document service problems for providers.Read 15 Oct 2026 · capterra.com
- Praise: path analysis
- TrustRadius reviewers value real-time path analysis, visual logging and the ability to separate internal from ISP problems.Read 15 Oct 2026 · trustradius.com
- Praise: usability
- G2 reviewers repeatedly praise the clear graphical interface, easy setup and quick identification of network problems.Read 15 Oct 2026 · g2.com
- Professional capacity
- Professional can trace as many as 250 targets from one Windows or macOS computer.Read 15 Oct 2026 · pingplotter.com
- Public API
- The Cloud API can create or delete agents and users, start or stop targets, and poll target data.Read 15 Oct 2026 · pingplotter.com
- Rating on Apple App Store
- 3.4 out of 5 from 36 ratings.Read 15 Oct 2026 · apps.apple.com
- Rating on Capterra
- 4.7 out of 5 from 177 reviews.Read 15 Oct 2026 · capterra.com
- Rating on G2
- 4.6 out of 5 from 47 reviews.Read 15 Oct 2026 · g2.com
- Rating on GetApp
- 4.7 out of 5 from 175 reviews.Read 15 Oct 2026 · getapp.com
- Rating on Software Advice
- 4.7 out of 5 from 177 reviews.Read 15 Oct 2026 · softwareadvice.com
- Rating on TrustRadius
- 9 out of 10 from 45 reviews and ratings.Read 15 Oct 2026 · trustradius.com
- Recent release
- Version 5.28.0 was released October 9, 2026 with a guided getting-started tour and Cloud improvements.Read 15 Oct 2026 · pingplotter.com
- Reports
- Professional can publish results online or export historical data for sharing.Read 15 Oct 2026 · pingplotter.com
- SSO
- SAML single sign-on is available as a Cloud add-on for identity providers such as Entra ID, Okta and OneLogin.Read 15 Oct 2026 · pingplotter.com
- System requirements
- Windows support includes Windows 10/11 and Server 2016–2025; minimum hardware is 2GB RAM, dual-core 64-bit CPU and 5GB disk.Read 15 Oct 2026 · pingplotter.com
- Trial and free limits
- Desktop editions have a 14-day trial; after it, the free version supports one connection with no remote collection, while Cloud trials last 7 days.Read 29 Sep 2026 · pingplotter.com
- Visual traceroute
- Standard collects traceroute data for two connections and presents it in readable graphs.Read 15 Oct 2026 · pingplotter.com
- Webhooks
- Cloud webhooks notify external services about agent status, quality changes and new agents, with retries.Read 15 Oct 2026 · jam.pingplotter.com
Plans and prices
Strong points and limits
Strong points
- Tracks latency, jitter and packet loss.
- Visualizes network paths.
- Cloud provides a centralized remote-monitoring dashboard.
- Alerts can call REST services and use webhooks.
- Free plan includes one connection.
Limits
- Free version has no remote collection.
- Free monitoring history is limited to 10 minutes.
- Desktop trial lasts 14 days; Cloud trial lasts seven days.
- Professional Edition costs $29 a month.
Who it suits
PingPlotter suits home users troubleshooting a network, small offices monitoring their network, and remote teams using Cloud. Its desktop editions focus on a single Windows or macOS computer, while Cloud supports remote connections.
PingPlotter in depth
Read the full write-up
PingPlotter is a network troubleshooting tool that monitors connection quality and visualizes network paths. It is best suited to people diagnosing intermittent problems at home or across remote connections. Its strongest case is the combination of ongoing latency, jitter and packet-loss tracking; the free tier is too narrow for sustained or multi-target monitoring.
Overview
PingPlotter follows network performance over time, making it possible to examine connection quality and the route traffic takes when problems arise. Desktop monitoring runs from one Windows or macOS computer, while PingPlotter Cloud brings remote connections into a centralized online dashboard. PingPlotter Insights analyzes network data for incidents, possible causes and fixes.
This mix of local and remote monitoring suits teams that need visibility beyond one workstation, though Cloud is a larger commitment than a single-user desktop setup. Cloud alert actions can call REST services such as Slack, Microsoft Teams, Google Chat and JIRA. Webhooks can report agent status or connection-quality changes and connect to compatible apps through services such as Zapier or Power Automate.
Pingman Tools says Microsoft Azure stores CloudConnect and Cloud trace data collected by remote agents; third-party processors handle payment information. The product comparison includes two-factor authentication and SAML single sign-on, with SSO an add-on for Cloud.
For wider browsing, see Network Testing Software, Network Diagnostic Software and Network Performance Monitoring Software.
Key features
Latency, jitter and packet-loss monitoring: Continuous tracking helps distinguish a recurring quality problem from a momentary blip.
Path visualization: Seeing the network route alongside connection measurements helps narrow down where a fault may be occurring.
Insights: Analysis of network data can surface incidents, likely causes and possible fixes, reducing the burden of interpreting monitoring data manually.
Cloud alerts and webhooks: REST actions and webhook notifications can feed existing team workflows, useful for remote monitoring but tied to the Cloud offering.
Pricing
The free plan costs nothing and permits one connection, no remote collection and just 10 minutes of monitoring history. Desktop editions include a 14-day trial; after it, this limited free version remains. It is useful for a quick check, not for following problems over time or monitoring multiple targets.
Standard Edition is billed starting at $6.99/mo. and supports two targets from one Windows or macOS computer. It is the least expensive paid entry point for a home user with a small number of connections, but the stated starting price is not a fixed plan price.
Professional Edition is $29 a month, billed starting at $29/mo., for unlimited targets on one Windows or macOS computer. It fits small office networks that need more than two targets without remote-device coverage.
PingPlotter Cloud is $90 a month, billed starting at $90/mo., and covers thousands of targets across remote devices with customizable capacity. Its seven-day trial gives remote teams a chance to assess the centralized workflow; the higher starting cost makes it less suited to an individual troubleshooting a single connection.
Platforms
PingPlotter’s platform range includes iOS, Linux, macOS, web and Windows. Desktop monitoring is specified for Windows and macOS, while Cloud supports Windows, macOS and Linux across remote devices. The download page lists an iOS version, 1.4.1. The broad platform list should not be mistaken for identical capabilities on every platform.
Who it's for
Standard is positioned for home network troubleshooting, Professional for small office networks and Cloud for remote teams. The fit depends chiefly on how many targets need monitoring and whether they are on one computer or spread across remote devices. Users needing only a brief single-connection check can stay with Free; anyone who needs longer history or remote collection will need a paid edition.
Pros and cons
Pro: Combines path visualization with latency, jitter and packet-loss monitoring, giving troubleshooting more context than a simple connection-status check.
Pro: Cloud supports thousands of targets across remote devices and can route alerts into team tools, which suits distributed monitoring.
Con: Free is capped at one connection and 10 minutes of history, with no remote collection, limiting its value for ongoing diagnosis.
Con: Cloud starts at $90/mo., a substantial step up from desktop monitoring for users who do not need remote-device coverage.
Con: SAML SSO is an add-on for Cloud rather than an included baseline feature.
Alternatives
For a free HTML5 network speed test with self-hosting options, consider OpenSpeedTest; choose LibreSpeed for a free, self-hosted option with no paid plans listed. These are speed-test alternatives rather than a direct replacement for PingPlotter’s path and ongoing quality monitoring.
TRex is a free Linux application for traffic generation when hardware and NIC requirements are acceptable. For virtual network lab work, EVE-NG offers a freemium tier, while GNS3 is free and open source. Mininet is a free option for users comfortable with its Linux-kernel requirement and single-server CPU and bandwidth limits.
Choose Ostinato when paid packet-generation features such as flows and protocol support matter more than connection-path monitoring. Netperf is a free alternative for source-distributed performance testing, though some platform and test features require configuration.
Verdict
PingPlotter is a strong fit for home troubleshooters who need more than a momentary speed check and for remote teams that need centralized views of connection quality. Choose it for the combination of path visualization, ongoing measurements and Cloud workflow integrations. Look elsewhere if a brief free test is enough, or if Cloud’s starting price and remote-monitoring capacity exceed what you need.
Verdict
PingPlotter combines path visualization with latency, jitter and packet-loss monitoring. The free version is constrained to one connection and short history, while Cloud is aimed at remote monitoring.
Where Specifiction places it
- Network Testing Software#2 of 338.8
- Network Diagnostic Software#4 of 378.8
- Network Performance Monitoring Software#4 of 268.9
- Network Troubleshooting Software#3 of 188.9