PointClickCare Secure Conversations
pointclickcare.com
Spec sheet
- Purpose
- Secure Conversations is an encrypted, real-time messaging platform for care team members to exchange time-sensitive resident-care messages.Read 11 Oct 2026 · pointclickcare.com
- Intended users
- PointClickCare identifies skilled nursing and senior living as sectors served by Secure Conversations.Read 11 Oct 2026 · pointclickcare.com
- Compliance
- The product uses HIPAA-compliant protocols and secure transmission methods, according to PointClickCare.Read 11 Oct 2026 · pointclickcare.com
- Support
- PointClickCare directs customers to its support portal for customer support.Read 11 Oct 2026 · pointclickcare.com
- Headquarters
- PointClickCare’s privacy policy identifies its headquarters as Mississauga, Ontario, Canada.Read 11 Oct 2026 · pointclickcare.com
- Founded
- 2000Read 28 Sep 2026 · pointclickcare.com
- Android app
- The Google Play listing says the Android app offers resident-specific and general conversations and access to a company directory for searching contacts.Read 11 Oct 2026 · play.google.com
- Availability
- PointClickCare offers a live demo and says Secure Conversations is included with its EHR for Senior Living.Read 11 Oct 2026 · pointclickcare.com
- Care coordination
- The product is presented as a way to support timely interventions, informed decisions, and care team collaboration.Read 11 Oct 2026 · pointclickcare.com
- Company founded
- PointClickCare’s CEO page says Dave Wessinger co-founded the company with his brother Mike in 2000.Read 11 Oct 2026 · pointclickcare.com
- Company history
- PointClickCare’s CEO profile says the company was co-founded in 2000 by Dave Wessinger and his brother Mike.Read 11 Oct 2026 · pointclickcare.com
- Conversation records
- Messages can be stored as progress notes or attached to residents’ charts.Read 11 Oct 2026 · pointclickcare.com
- Conversation types
- The senior-living page says users can have both resident-centric and general conversations.Read 11 Oct 2026 · pointclickcare.com
- Documentation
- Conversation storage allows messages to be saved as progress notes or attached to residents’ charts.Read 11 Oct 2026 · pointclickcare.com
- EHR integration
- The product works within the PointClickCare EHR, where communications can be kept in a single patient record.Read 11 Oct 2026 · pointclickcare.com
- Image access
- Images shared in conversations are encrypted and available to authorized care team members, according to PointClickCare.Read 11 Oct 2026 · pointclickcare.com
- iOS app
- The App Store listing describes the app as free and compatible with iPhone and iPad.Read 11 Oct 2026 · apps.apple.com
- Limits
- The Secure Conversations service terms describe it as intended for non-critical, non-emergency messages and say it is not a substitute for a facility’s systems for administering and safeguarding medical treatment or medicine.Read 11 Oct 2026 · pointclickcare.com
- Messaging
- Care teams can send text and image messages to support timely interventions and informed decisions.Read 11 Oct 2026 · pointclickcare.com
- Mobile access
- PointClickCare says Secure Conversations is accessible on iOS and Android as well as through its platform.Read 11 Oct 2026 · pointclickcare.com
- Mobile platforms
- PointClickCare says mobile access is available on iOS and Android.Read 11 Oct 2026 · pointclickcare.com
- Pricing
- The product pages direct organizations to request a demo and do not state a price.Read 11 Oct 2026 · pointclickcare.com
- Senior living features
- The senior-living page lists configurable notification preferences, secure photo sharing, and compact conversation views.Read 11 Oct 2026 · pointclickcare.com
Where Specifiction places it
- Long Term Care Software#1 of 127.2
- Secure Team Chat Software#21 of 307.3