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Poka

poka.io

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Spec score 8.3 #1 of 38 in Shop Floor Management Software

What it is

Poka is an industrial connected worker platform for standardizing work and sharing frontline knowledge across shifts. It provides digital work instructions, learning and development, forms and checklists, issue management, huddle boards, skills management, daily management, communications, and dashboards and analytics. Its Industrial AI offering is linked to AI Agents and AI Studio for connected factory work. The platform connects with ERP, MES, LMS and CMMS systems, while Poka Automate lists more than 1,000 pre-built app connections. An open RESTful API supports custom integrations, and its Data Lake streams operational data to Power BI, Tableau and Looker. Poka runs as SaaS on AWS, with TLS 1.2 encryption in transit and 256-bit AES at rest. It is available on iOS, Android and web, and states SOC 2 Type II compliance. Pricing is available on request.

Spec sheet

What it does
Poka is a connected-worker platform for manufacturing teams that centralizes frontline knowledge, training, communication, problem solving and operational data.Read 15 Oct 2026 · poka.io
Product
Poka is an industrial connected worker platform that helps teams standardize work and make frontline knowledge available across shifts.Read 4 Oct 2026 · poka.io
Intended users
Poka says its platform is designed for industrial and manufacturing organizations, including frontline factory workers and operations teams.Read 4 Oct 2026 · poka.io
API
The platform provides an open RESTful API for custom integrations involving users, skills, work instructions, forms and production data.Read 15 Oct 2026 · poka.io
Integrations
Poka advertises more than 1,000 connectors through Poka Automate, plus MCP, a REST API, Data Lake and SCIM integrations.Read 15 Oct 2026 · poka.io
Compliance
Poka says it has SOC 2 Type II compliance and supports GDPR-related controls; its SOC 2 report is available to customers and prospects under NDA.Read 15 Oct 2026 · poka.io
Support
Poka lists technical support by phone at 1-844-310-7652, extension 3, and says urgent matters can be directed to voicemail.Read 4 Oct 2026 · poka.io
AI
Poka describes its Industrial AI as supporting connected work on the factory floor and links it to AI Agents and AI Studio.Read 4 Oct 2026 · poka.io
Analytics
Role-based dashboards report skills coverage, form completion, SQDCP measures, open issues and other operational indicators.Read 15 Oct 2026 · poka.io
Android limitation
Poka's IT policy says the Android application was still beta and might not function correctly on every Android device.Read 15 Oct 2026 · artifacts.poka.io
API and data
Poka offers an open RESTful API for custom integrations and a Data Lake that streams operational data to analytics platforms such as Power BI, Tableau, and Looker.Read 4 Oct 2026 · poka.io
API documentation
Poka's IT requirements document identifies api-docs.poka.io as its API documentation host, and the security page says data can be retrieved through the REST API.Read 15 Oct 2026 · artifacts.poka.io
Apple app details
The Poka App is free, published by Poka Inc., requires iOS 17 or later, supports iPhone, iPad and Apple Vision, and lists English plus 42 additional languages.Read 15 Oct 2026 · apps.apple.com
Communications
Factory Feed and Huddle Boards provide social-style shift communication, structured meetings, SQDCP metrics and action tracking.Read 15 Oct 2026 · poka.io
Company facts
LinkedIn lists Poka Inc. as a privately held software-development company headquartered in Quebec, founded in 2014, with 201–500 employees.Read 15 Oct 2026 · linkedin.com
Company origin
Poka says CEO Alex Leclerc and Antoine Bisson co-founded the company to help factory workers learn from mistakes and build knowledge for continuous improvement.Read 4 Oct 2026 · poka.io
Core features
The platform lists digital work instructions, learning and development, forms and checklists, issue management, huddle boards, skills management, daily management, communications, and dashboards and analytics.Read 4 Oct 2026 · poka.io
Data retention
Poka says customer data remains available for retrieval during the subscription and for 60 days after termination, after which it will securely delete the data.Read 4 Oct 2026 · poka.io
Digital work instructions
Workers can create and use multimedia, AI-assisted digital work instructions that replace paper procedures and tribal knowledge.Read 15 Oct 2026 · poka.io
Forms and checklists
Digital forms support conditional logic, multimedia capture, electronic signatures, scheduling, alerts and audit trails.Read 15 Oct 2026 · poka.io
Funding history
Crunchbase lists five funding rounds, the latest a Series B announced June 7, 2021, and records the IFS acquisition on June 20, 2023.Read 15 Oct 2026 · crunchbase.com
Hosting and encryption
Poka says it runs as SaaS on AWS and encrypts data in transit using TLS 1.2 and at rest using 256-bit AES.Read 4 Oct 2026 · poka.io
Hosting regions
Customers can choose AWS hosting in the United States, Canada or Germany.Read 15 Oct 2026 · poka.io
Identity and access
Supported controls include SAML 2.0 SSO, SCIM provisioning, role-based permissions, configurable password policies and annual third-party penetration testing.Read 15 Oct 2026 · poka.io
Industrial AI
Poka offers AI agents and AI Studio for factory-floor guidance and governed automation grounded in an organization's own procedures and knowledge.Read 15 Oct 2026 · poka.io
Issues management
Operators can submit issues with photos, video and context, while teams assign corrective actions on a Kanban-style board through resolution.Read 15 Oct 2026 · poka.io
Limit: adoption effort
A Capterra reviewer describes organizational change and bringing slower adopters onto the platform as a significant human challenge.Read 15 Oct 2026 · capterra.com
Limit: missing or rigid functions
Capterra reviews mention strict functional hierarchy, incomplete functionality at the time of review, comments that did not reprioritize posts and weak tracking of checklists or shift reports.Read 15 Oct 2026 · capterra.com
Limit: return on investment
One Capterra reviewer says measuring software return on investment is difficult and takes time.Read 15 Oct 2026 · capterra.com
Limit: search
G2's review summary says some users want better search for locating specific content.Read 15 Oct 2026 · g2.com
Limit: search and history
Capterra reviewers report difficulty finding older posts, limited search scope and a desire for global search.Read 15 Oct 2026 · capterra.com
Mobile and browser support
Poka states that it is available as an iOS, Android, and web application.Read 4 Oct 2026 · poka.io
Named integrations
Examples include SAP, Oracle, Microsoft Dynamics 365, Workday, Salesforce, ServiceNow, IBM Maximo, Power BI, Tableau, Okta and Azure Active Directory.Read 15 Oct 2026 · poka.io
Notable news: acquisition
Poka's founders announced the IFS acquisition agreement on June 20, 2023 and said IFS would invest in product development, people and customer success.Read 15 Oct 2026 · poka.io
Ownership
IFS announced on June 20, 2023 that it had signed an agreement to acquire Poka, with Poka expected to operate as a standalone IFS business unit.Read 15 Oct 2026 · ifs.com
Praise: communication and knowledge transfer
Capterra reviewers say Poka improves cross-shift communication, shop-floor visibility, knowledge retention, training and issue reporting.Read 15 Oct 2026 · capterra.com
Praise: usability and centralization
G2 reviewers repeatedly praise Poka's intuitive interface, ease of adoption, centralized information and usefulness for manufacturing training and communication.Read 15 Oct 2026 · g2.com
Rating on Apple App Store
No rating displayed because the app has not received enough ratings or reviewsRead 15 Oct 2026 · apps.apple.com
Rating on Capterra
4.7 out of 5 from 15 reviewsRead 15 Oct 2026 · capterra.com
Rating on G2
4.6 out of 5 from 229 reviewsRead 15 Oct 2026 · g2.com
Scale
Poka reports more than 1 million frontline workers across 3,000+ sites in 70+ countries.Read 4 Oct 2026 · poka.io
Security encryption
Poka states that data uses TLS 1.2 in transit and AES-256 encryption at rest, with hourly backups replicated to a secondary AWS region.Read 15 Oct 2026 · poka.io
Self hosting
Poka describes its product as a SaaS service hosted on Amazon Web Services rather than a self-hosted deployment.Read 15 Oct 2026 · poka.io
Skills and training
The skills module provides live competency matrices, scored exams, endorsements, certification tracking and configurable recertification policies.Read 15 Oct 2026 · poka.io
System requirements
The Windows desktop application supports Windows 10 or 11, at least a 2 GHz CPU, 4 GB RAM and 720p resolution; desktop browsers are supported only within recent-version windows.Read 15 Oct 2026 · artifacts.poka.io

Plans and prices

Enterprise / Poka platform Priced on request Contact Poka for pricing Connected-worker platform; customized enterprise plans; demo required Read 15 Oct 2026 · poka.io
Poka Priced on request Pricing by request; page provides no numerical price or plan limits Read 4 Oct 2026 · poka.io

Every Poka plan and price →

Strong points and limits

Strong points

  • Supports iOS, Android and web
  • Includes digital instructions, forms and checklists
  • Connects with ERP, MES, LMS and CMMS
  • Offers an open RESTful API
  • Provides version history and completion tracking

Limits

  • Pricing is available only on request
  • Customer data is deleted after 60 days post-termination
  • The platform targets industrial and manufacturing organizations
  • Published format is web

Who it suits

Poka is designed for industrial and manufacturing organizations, including frontline factory workers and operations teams. It fits organizations needing standardized work, connected systems and operational knowledge across shifts.

Verdict

Poka combines frontline work guidance, learning, workflow tools and industrial integrations in one platform. Its broad system connectivity and mobile support are clearly specified, while pricing requires a request and retention ends 60 days after termination.

Where Specifiction places it

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