Polinode
polinode.com
What it is
Polinode is a browser-based tool for organizational network analysis and visualization. It can work with network data imported from Excel, GEXF, or JSON, gathered through relationship surveys, or accessed through passive data queries. Surveys can collect relationship information along with demographic, engagement, culture, and open-text responses. Its visualizations support networks of up to 50,000 nodes and 250,000 edges, with more than 30 metrics. An AI network chat can answer questions about network data, calculate metrics, interpret results, and find shortest paths. Passive integrations cover metadata from Office 365, Microsoft Teams, Google Workspace, and Slack. Polinode says these integrations do not read or store message content, refresh every 24 hours, and require an organization account. Free accounts have no private networks; Lite allows five and costs $40 a month, while Professional allows 50 and costs $80 a month. Polinode says it is SOC 2 certified and encrypts stored data with AES-256 and transmitted data with SSL/TLS.
Spec sheet
- What it does
- Polinode is a web application for collecting, visualizing and analyzing connected networks and organizational relationships.Read 15 Oct 2026 · polinode.com
- Product
- Polinode is a browser-based SaaS tool for organizational network analysis, visualization, and analysis of network data.Read 5 Oct 2026 · polinode.com
- API
- Version 2 of the public API lets account holders create, retrieve, update and delete networks and employee data.Read 15 Oct 2026 · docs.polinode.com
- Integrations
- Passive data integrations access metadata from tools including Office 365, Microsoft Teams, Google Workspace, and Slack.Read 5 Oct 2026 · polinode.com
- Security
- Polinode says it is AICPA SOC 2 certified, encrypts stored data with AES-256, and transmits data over SSL/TLS.Read 5 Oct 2026 · polinode.com
- Privacy
- For passive integrations, Polinode says it accesses metadata and does not read or store message content; connected data refreshes every 24 hours.Read 5 Oct 2026 · polinode.com
- Support
- Free accounts have community support, Lite and Professional plans have email support, and Consultant and Enterprise plans include an account manager and 24/7 support with an SLA.Read 5 Oct 2026 · polinode.com
- Headquarters
- Sydney, AustraliaRead 28 Sep 2026 · polinode.com
- Founded
- 2014Read 28 Sep 2026 · polinode.com
- AI
- AI networks chat can answer questions about network data, calculate metrics, provide interpretations, and find shortest paths.Read 5 Oct 2026 · polinode.com
- Analysis capacity
- The network visualization tool supports networks of up to 50,000 nodes and 250,000 edges, and includes over 30 metrics.Read 5 Oct 2026 · polinode.com
- API authentication
- New API credentials use bearer tokens over HTTPS; older HTTP Basic credentials remain supported but are deprecated.Read 15 Oct 2026 · docs.polinode.com
- API scopes
- Enterprise credentials can use separate read and write scopes for networks, metrics, employees, custom fields, responses, surveys and embedding.Read 15 Oct 2026 · docs.polinode.com
- API SDK examples
- Official API documentation links example calls written in Python and Node.js.Read 15 Oct 2026 · docs.polinode.com
- Community feature requests
- Polinode’s community lists 37 feature-request topics alongside announcement, networks and survey discussion categories.Read 15 Oct 2026 · community.polinode.com
- Company profile
- LinkedIn lists Polinode as a privately held information-services company founded in 2014, headquartered in Sydney, with 2–10 employees.Read 15 Oct 2026 · linkedin.com
- Customers
- Polinode describes its users as people leaders, people analytics teams, consultants, academics and researchers, not-for-profits, and developers or software vendors.Read 5 Oct 2026 · polinode.com
- Data residency
- The pricing FAQ says servers are in AWS eu-west-1 in Ireland and enterprise and partner agreements include GDPR EU model clauses.Read 15 Oct 2026 · polinode.com
- Documentation and support
- The guide covers Networks, Surveys, Passive Data, Automations, Social Data, Research Data, API and Embedding, with in-app support tickets, email and tutorial videos.Read 15 Oct 2026 · docs.polinode.com
- Embedding
- Embedding is organization-enabled, provisions managed Polinode users through the API and creates short-lived embedded sessions.Read 15 Oct 2026 · docs.polinode.com
- Encryption
- Stored data is encrypted with AES-256 and traffic uses SSL/TLS.Read 15 Oct 2026 · polinode.com
- Founder
- CB Insights identifies Andrew Pitts as Polinode’s founder and chief executive officer.Read 15 Oct 2026 · cbinsights.com
- Free trial
- The pricing page says Partners and Enterprises can request free trials, while individuals can trial the service by signing up for a free account.Read 5 Oct 2026 · polinode.com
- Hosting
- The company says its infrastructure is hosted in AWS Ireland and that other AWS regions may be supported on request.Read 5 Oct 2026 · polinode.com
- Import formats
- Network data can be imported from Excel, GEXF, or JSON files, or collected through relationship surveys and passive data queries.Read 5 Oct 2026 · polinode.com
- Independent use description
- A LinkedIn article describes active ONA surveys for samples from 10 to 10,000 people and passive ONA based on email and messaging metadata.Read 15 Oct 2026 · linkedin.com
- Legal entity
- Polinode’s terms identify the Australian company Polinode Pty Ltd and ABN 73 168 704 096.Read 15 Oct 2026 · polinode.com
- Licence
- Terms grant only a non-exclusive right to access the service and reserve Polinode’s intellectual-property rights, indicating a proprietary SaaS licence rather than open source.Read 15 Oct 2026 · polinode.com
- Limit: G2 processing speed
- One G2 reviewer reported no major dislikes but asked for faster processing speed.Read 15 Oct 2026 · g2.com
- Metrics
- The documentation lists 35 node metrics, while the marketing site describes 30-plus included metrics.Read 15 Oct 2026 · docs.polinode.com
- Network scale
- All plans support networks up to 50,000 nodes and 250,000 edges.Read 15 Oct 2026 · polinode.com
- Network visualization
- Networks can be interactively explored with customizable node size, color, shape, filters and roll-ups.Read 15 Oct 2026 · polinode.com
- Passive integrations
- Built-in passive-data connections include Office 365, Google Workspace, Microsoft Teams and Slack, with metadata refreshed every 24 hours.Read 15 Oct 2026 · polinode.com
- Passive ONA availability
- Passive data integrations require an organization account and are not available to individual accounts.Read 5 Oct 2026 · polinode.com
- Passive-data limitation
- Passive ONA does not provide the detailed mentorship or advice relationships that active surveys can capture.Read 15 Oct 2026 · polinode.com
- Plan limits
- Free accounts have no private networks; Lite allows 5 and Professional allows 50, while organizational plans list 50 private networks per user.Read 5 Oct 2026 · polinode.com
- Praise: G2 ease and support
- G2 reviewers describe Polinode as intuitive, easy to set up, responsive in customer support and useful for network surveys and large datasets.Read 15 Oct 2026 · g2.com
- Rating on G2
- 5.0 out of 5 from 2 reviewsRead 15 Oct 2026 · g2.com
- Rating on Gartner Peer Insights
- No rating; 0 reviews shownRead 15 Oct 2026 · gartner.com
- Relationship surveys
- Surveys support relationship and ordinary questions, and completed relationship questions can generate interactive networks with one click.Read 15 Oct 2026 · docs.polinode.com
- Security certification
- Polinode says it is AICPA SOC 2 certified and runs on AWS infrastructure in the Ireland region.Read 15 Oct 2026 · polinode.com
- Security practices
- The security page states that Polinode performs third-party penetration testing, automated vulnerability scans, MFA and OAuth 2.0 integration access.Read 15 Oct 2026 · polinode.com
- Survey capabilities
- Survey tooling includes autocomplete, snowball sampling, mail merge and reminder emails, and supports demographic, engagement, culture and open-text questions.Read 15 Oct 2026 · polinode.com
- Surveys
- Its customizable survey tool collects relationship data as well as demographic, engagement, culture, and open-text responses.Read 5 Oct 2026 · polinode.com
- Terms limitation
- Polinode’s terms disclaim warranties of uninterrupted or error-free operation and say payments are non-refundable and non-creditable.Read 15 Oct 2026 · polinode.com
- TrustRadius pricing record
- TrustRadius lists Lite at $40 per user per month, Professional at $80 per user per month and Enterprise as custom, with free version and trial available.Read 15 Oct 2026 · trustradius.com
Plans and prices
Free Free per month 1 user · 5 public networks · 6 basic metrics · $2 / respondent credit (if needed) · Community support Read 5 Oct 2026 · polinode.com
Free Free per month 1 user · 5 public networks · 6 basic metrics · $2/respondent credit if needed · community support Read 15 Oct 2026 · polinode.com
Lite $40 a month per month 1 user · AI networks chat · 50 public networks · 5 private networks · 30+ metrics · 5 views/network · $2/respondent credit · email support Read 15 Oct 2026 · polinode.com
Professional $80 a month per month 1 user · AI networks chat · 50 public networks · 50 private networks · 30+ metrics · 200 views/network · roll-ups · template views · $2/respondent credit · email support Read 15 Oct 2026 · polinode.com
Consultant Priced on request Let’s Talk! Multiple users · custom AI prompts · 30+ metrics · volume respondent-credit discounts · organization management · SOC2 report · 24/7 SLA support · optional white labelling Read 15 Oct 2026 · polinode.com
Enterprise Priced on request Let’s Talk! Multiple users · custom AI prompts · 30+ metrics · organization management · SOC2 report · 24/7 SLA support · DataShield available · white labelling Read 15 Oct 2026 · polinode.com
Strong points and limits
Strong points
- Imports Excel, GEXF, and JSON network data
- Surveys collect relationship and other response types
- Visualizes networks up to 50,000 nodes
- Offers more than 30 metrics
- Free plan available
Limits
- Free accounts have no private networks
- Passive integrations require an organization account
- Lite costs $40 a month
- Professional costs $80 a month
Who it suits
Polinode suits people leaders, people analytics teams, consultants, academics, researchers, not-for-profits, and developers or software vendors working with organizational networks. Organizations needing passive data integrations should note that these are unavailable to individual accounts.
Polinode in depth
Read the full write-up
Polinode is a web-based organizational network analysis tool for mapping relationships, gathering survey responses, and analyzing network data. It is a strong fit for people analytics teams and researchers who need dedicated network metrics; the individual plans are less suitable when private networks or passive integrations are essential.
Its reach—from surveys and file imports to networks of up to 50,000 nodes—makes it more than a visualization tool, but the free tier is deliberately narrow. The practical choice is whether the paid individual tiers provide enough private-network capacity, or whether the work calls for an organization account.
Overview
Polinode can build networks from relationship surveys, imported Excel, GEXF, or JSON files, and passive data queries. Surveys can capture connections alongside demographic, engagement, culture, and open-text responses, so a study can pair network structure with broader workforce context. The visualization tool supports up to 50,000 nodes and 250,000 edges, a scale suited to substantial organizational maps rather than only small team exercises.
More than 30 metrics are available on paid plans; Free includes six basic metrics. AI networks chat can answer questions about network data, calculate metrics, interpret results, and find shortest paths. These capabilities support exploration, though the six-metric ceiling makes Free a limited basis for deeper analysis.
Key features
Surveys and network analysis
Customizable relationship surveys let teams collect network ties and workforce responses together. For analysts who already have data, file imports offer a direct alternative to survey collection. Attrition and diversity analytics are also supported, making the product relevant to people analytics work that examines relationships alongside workforce outcomes.
Passive integrations and privacy
Organization accounts can connect to Office 365, Microsoft Teams, Google Workspace, and Slack for passive organizational network analysis. Polinode says these integrations access metadata rather than message content, and connected data refreshes daily. Passive integrations are unavailable to individual accounts, so a solo buyer cannot use them simply by choosing a paid individual tier. Polinode says stored data is encrypted with AES-256, data is transmitted over SSL/TLS, and its infrastructure is hosted in AWS Ireland; other AWS regions may be supported on request.
Pricing
Polinode is freemium, with individual plans billed monthly. Respondent credits cost $2 per respondent where needed.
PlanPriceWhat it includesFreefree1 user, 5 public networks, 6 basic metrics, community supportLite$40 a month1 user, up to 50 public networks, 5 private networks, all 30+ metrics, 5 views per network, email supportProfessional$80 a month1 user, up to 50 public networks, 50 private networks, all 30+ metrics, 200 views per network, roll-up functionality, template views, email supportConsultantCustom pricingMultiple users, all 30+ metrics, 50 private networks per user, account manager, 24/7 support with SLA, volume discounts for respondent creditsEnterpriseCustom pricingMultiple users, all 30+ metrics, 50 private networks per user, account manager, 24/7 support with SLA; passive integrations optional extraFree is useful for a one-user trial of public networks, but its five-network cap, six metrics, and lack of private networks constrain confidential or sustained work. Lite is the lowest-cost route to private networks and the complete metric set, though five views per network may be restrictive for teams that need multiple saved perspectives. Professional costs twice as much and raises the private-network allowance to 50, with 200 views per network plus roll-up functionality and template views. Both remain single-user plans and neither unlocks passive integrations.
Consultant and Enterprise are the options for multiple users, with account management and round-the-clock SLA support. Enterprise makes passive integrations an optional extra; Consultant's listed terms do not include them. The Free account has community support, while Lite and Professional provide email support.
Platforms
Polinode runs in a web browser. Its web-based format suits analysts working across supported computers without a separate desktop application.
Who it's for
People leaders and people analytics teams can use Polinode to map workplace relationships and connect them to demographic, engagement, culture, attrition, or diversity analysis. Consultants get a multi-user tier with per-user private-network capacity, volume discounts on respondent credits, and managed support. Academics, researchers, not-for-profits, and developers or software vendors are also among its intended users. It is a weaker fit for individuals who require passive integrations, since those require an organization account.
Pros and cons
Pros: Survey collection, file imports, and passive organizational data queries cover several routes to building a network.
Pros: Capacity up to 50,000 nodes and 250,000 edges, plus more than 30 paid metrics, supports large and detailed analyses.
Pros: Lite provides private networks and the full metric set for $40 a month.
Cons: Free has no private networks and only six basic metrics, so confidential or metric-intensive projects need a paid tier.
Cons: Individual plans have one user and cannot access passive integrations, which are reserved for organization accounts.
Cons: Consultant and Enterprise pricing is custom, and Enterprise charges extra for passive integrations.
Alternatives
For broader HR analytics comparisons, see HR Analytics Software; for tools focused on workplace connections, see Relationship Intelligence Software.
Choose Workday Adaptive Planning if you need a planning product with a 30-day trial and broad platform coverage, rather than Polinode's network-analysis focus. Zoho Analytics is an alternative with a free plan for two users, 10,000 rows, and five workspaces. Consider OneStream if you want to discuss a platform through a demo and do not need a published self-serve price.
Parity Software is a paid web option with a free trial tier for pay equity analysis, demographic reporting, and “what if” pay scenarios. PeoplesHR People Analytics is an alternative paid product for HR records, organizational structure, employee lifecycle management, dashboards, and alerts. Visier People is another paid people analytics option, with web and API platforms.
Pigment offers a 14-day trial with a private workspace and weekly office hours, making it an option for a time-limited evaluation of a planning product. ChartHop is worth considering for web-based people analytics and dashboards paired with org charts, employee profiles, and a company calendar.
Verdict
Polinode is the right choice for teams that need to collect or import relationship data and analyze it with dedicated network metrics, especially when larger maps or organizational context matter. Its free plan offers a way to start with public networks, while Lite and Professional add private-network capacity at clear monthly prices. Look elsewhere if passive integrations are a must but an organization account is not viable, or if multiple users and integrations require a budget before a custom-priced discussion.
Verdict
Polinode combines network visualization, surveys, and analysis, with a free plan and paid monthly tiers. Check private-network limits and organization-account requirements if passive integrations matter to your use.
Where Specifiction places it
- Graph Visualization Tools Software#3 of 258.5
- HR Analytics Software#3 of 258.5
- Relationship Intelligence Software#5 of 268.5