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Prisma Access

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Spec score 8.8 #15 of 94 in Business VPN Software

What it is

Prisma Access is a cloud-delivered security solution for users, applications, devices, and data across office, branch, and remote locations. It provides least-privileged application access and is designed to reduce reliance on traditional VPNs. Secure Web Gateway protection addresses web threats, while CASB capabilities provide SaaS visibility, inline and API-based controls, and contextual policies for sensitive data. Firewall as a Service adds threat prevention, application control, and Zero Trust policies. Prisma Agent connects users to organizational networks, SaaS applications, and the internet while extending security policies to their devices. The agent supports Windows, macOS, Linux, iOS, and Android, with requirements varying by platform. Authentication integrations include Cloud Identity Engine, SAML, TACACS+, RADIUS, LDAP, Kerberos, MFA, and local database authentication. Administrators use Panorama or Strata Cloud Manager, but must select the interface before setup because it cannot later be changed. Insights APIs monitor deployment health and performance. The service is paid, has no free plan, and pricing is on request.

Spec sheet

What it does
Prisma Access is a cloud-delivered security service for protecting users, applications, devices and data across remote and branch locations.Read 21 Oct 2026 · paloaltonetworks.com
Product
Prisma Access is a cloud-delivered security solution for protecting users, apps, devices and data across locations, including remote and branch users.Read 4 Oct 2026 · paloaltonetworks.com
Integrations
Documented companion services include Strata Cloud Manager, Strata Logging Service, Cloud Identity Engine, Panorama, Prisma SD-WAN, SaaS Security, Remote Browser Isolation and ZTNA Connector.Read 21 Oct 2026 · docs.paloaltonetworks.com
Headquarters
Santa Clara, California, United StatesRead 23 Sep 2026 · paloaltonetworks.com
Founded
2005Read 23 Sep 2026 · paloaltonetworks.com
Company
Palo Alto Networks lists its corporate headquarters at 3000 Tannery Way, Santa Clara, California, and says it was incorporated in 2005.Read 4 Oct 2026 · investors.paloaltonetworks.com
Agent platforms
Prisma Agent supports Windows, macOS, Linux, iOS and Android, with operating-system and version requirements that vary by platform.Read 4 Oct 2026 · docs.paloaltonetworks.com
API automation
Panorama XML APIs can automate configuration, operational queries, reporting and job-status checks through browser, curl or CLI workflows.Read 21 Oct 2026 · docs.paloaltonetworks.com
APIs
Prisma Access Insights APIs can fetch data and monitor deployment health and performance.Read 4 Oct 2026 · paloaltonetworks.com
Authentication integrations
Supported authentication services include Cloud Identity Engine, SAML, TACACS+, RADIUS, LDAP, Kerberos, MFA and local database authentication.Read 4 Oct 2026 · docs.paloaltonetworks.com
Availability SLA
The product page advertises a 99.999% uptime service-level agreement.Read 21 Oct 2026 · paloaltonetworks.com
CASB
CASB features provide SaaS visibility, posture management, inline and API controls, and contextual data policies.Read 21 Oct 2026 · paloaltonetworks.com
Company founded
Palo Alto Networks was founded in 2005.Read 21 Oct 2026 · www2.paloaltonetworks.com
Company headquarters
The corporate headquarters is at 3000 Tannery Way, Santa Clara, California.Read 21 Oct 2026 · paloaltonetworks.com
Company legal name
The maker is legally named Palo Alto Networks, Inc.Read 21 Oct 2026 · crunchbase.com
Company size
Palo Alto Networks reports more than 16,000 employees and more than 70,000 customers globally.Read 21 Oct 2026 · paloaltonetworks.com
Compatibility limitation
The compatibility matrix says AirWatch MDM HIP service integration is unsupported, although iOS and Android GlobalProtect MDM integration can enforce HIP policies.Read 21 Oct 2026 · docs.paloaltonetworks.com
Documentation depth
The documentation site includes release notes, activation, administration, integrations, incidents, alerts, translated guides and version-specific material from 3.2 through 6.2.Read 21 Oct 2026 · docs.paloaltonetworks.com
Firewall as a service
The cloud-native firewall service applies threat prevention, application control and Zero Trust policies across networks.Read 21 Oct 2026 · paloaltonetworks.com
Funding and ownership
Crunchbase lists Palo Alto Networks as a public company with seven investors, including Northgate Capital and Icon Ventures.Read 21 Oct 2026 · crunchbase.com
Licensing
Prisma Access deployment with Prisma Agent requires a Mobile User subscription, and Palo Alto Networks says an account representative must activate the agent feature.Read 4 Oct 2026 · docs.paloaltonetworks.com
Limit: Android client complaints
Google Play reviewers report failed connection attempts, hangs, forced closes, persistent background operation and unreliable behavior in the GlobalProtect Android app.Read 21 Oct 2026 · play.google.com
Limit: iOS compatibility complaints
Apple reviewers report that some versions stopped connecting when servers required a newer client and that updates produced missing-parameter errors.Read 21 Oct 2026 · apps.apple.com
Limit: licensing complexity
An independent validated review cites complicated licensing and pricing plus a steep learning curve.Read 21 Oct 2026 · infotech.com
Limit: storage
An independent reviewer specifically flags storage limits as a product drawback.Read 21 Oct 2026 · infotech.com
Limit: support responsiveness
Gartner’s dislikes section identifies slow TAC or support response during P1 and critical incidents.Read 21 Oct 2026 · gartner.com
Management
Prisma Access can be managed through Panorama or Strata Cloud Manager, and the documentation says customers must choose a management interface before setup because it cannot be changed afterward.Read 4 Oct 2026 · docs.paloaltonetworks.com
Network security
The product includes cloud-native Firewall as a Service with threat prevention, application control and Zero Trust policies.Read 4 Oct 2026 · paloaltonetworks.com
Pay as you go
For managed service providers, PayGo is a monthly postpaid model based on provisioned capacity; Prisma Access SASE SWG has a 50-user minimum and SASE ENT a 100-user minimum.Read 4 Oct 2026 · origin-docs.paloaltonetworks.com
Praise: centralized management
Gartner reviewers repeatedly praise centralized policy enforcement, visibility and integration with other Palo Alto products.Read 21 Oct 2026 · gartner.com
Praise: reliability
Independent SoftwareReviews data reports 87% positive sentiment and lists trustworthiness and continual improvement among common positives.Read 21 Oct 2026 · infotech.com
Praise: secure remote access
TrustRadius reviewers describe GlobalProtect remote access as effective and say it lets one policy set cover users worldwide.Read 21 Oct 2026 · trustradius.com
Pricing example
The UK G-Cloud listing shows £108.19 per user per year.Read 21 Oct 2026 · applytosupply.digitalmarketplace.service.gov.uk
Prisma Agent
Prisma Agent is a unified endpoint agent intended to connect users across SASE and next-generation firewall deployments.Read 21 Oct 2026 · paloaltonetworks.com
Public APIs
Palo Alto provides APIs for Strata Cloud Manager deployments through pan.dev and XML APIs for Panorama-managed deployments.Read 21 Oct 2026 · docs.paloaltonetworks.com
Rating on Apple App Store
4.3 out of 5 from 281 ratingsRead 21 Oct 2026 · apps.apple.com
Rating on Capterra
0.0 out of 5 from 0 reviewsRead 21 Oct 2026 · capterra.com
Rating on G2
4.3 out of 5 from 73 reviewsRead 21 Oct 2026 · g2.com
Rating on Gartner Peer Insights
4.6 out of 5 from 526 ratingsRead 21 Oct 2026 · gartner.com
Rating on Google Play
2.4 out of 5 from 5.4K reviewsRead 21 Oct 2026 · play.google.com
Rating on SoftwareReviews
8.1 out of 10 from 15 reviewsRead 21 Oct 2026 · infotech.com
Rating on TrustRadius
8.6 out of 10 from 55 reviewsRead 21 Oct 2026 · trustradius.com
Recent release
Prisma Access 6.1.1, released March 5, 2026, added NGFW Connector support for using existing Palo Alto firewalls as ZTNA Connectors.Read 21 Oct 2026 · docs.paloaltonetworks.com
Remote access agent
Prisma Agent securely connects users to organizational networks, SaaS applications and the internet, extending organizational security policies to their devices.Read 4 Oct 2026 · docs.paloaltonetworks.com
Remote browser isolation
Remote Browser Isolation separates browsing sessions from endpoints to keep malware away from user devices and networks.Read 21 Oct 2026 · paloaltonetworks.com
Remote networks
Remote networks can use static routes, BGP dynamic routing or both, and onboarded locations are fully meshed.Read 21 Oct 2026 · docs.paloaltonetworks.com
Secure web gateway
The secure web gateway provides real-time protection against web-based threats.Read 21 Oct 2026 · paloaltonetworks.com
Security certification
Palo Alto states that the Prisma Access operations team and service are SOC 2 certified.Read 21 Oct 2026 · paloaltonetworks.com
Service levels
The product page states a 99.999% uptime SLA, a 10 ms security-processing SLA and a 35 ms SaaS-performance SLA.Read 4 Oct 2026 · paloaltonetworks.com
Supported endpoints
GlobalProtect endpoint support covers Windows, macOS, iOS, Android, Chrome OS and Linux devices.Read 21 Oct 2026 · docs.paloaltonetworks.com
System requirements
A UK government marketplace listing requires reliable internet, supported operating systems, active Prisma Access licensing, adequate bandwidth and network integration.Read 21 Oct 2026 · applytosupply.digitalmarketplace.service.gov.uk
Web and SaaS security
Its Secure Web Gateway provides real-time protection against web threats, while CASB features include SaaS visibility, inline and API-based controls, and contextual policies for sensitive data.Read 4 Oct 2026 · paloaltonetworks.com
Zero trust
It provides least-privileged application access and is designed to reduce reliance on traditional VPNs.Read 4 Oct 2026 · paloaltonetworks.com
Zero Trust access
Its ZTNA capability grants least-privilege access to applications using identity, device posture and context.Read 21 Oct 2026 · paloaltonetworks.com

Plans and prices

Prisma Access Priced on request Pricing is not listed; contact Palo Alto Networks for a quote. Read 4 Oct 2026 · paloaltonetworks.com
Prisma Access Priced on request Secure Web Gateway · ZTNA · Enterprise Read 21 Oct 2026 · docs.paloaltonetworks.com

Every Prisma Access plan and price →

Strong points and limits

Strong points

  • Cloud-delivered protection across locations
  • Least-privileged application access
  • Secure Web Gateway and CASB controls
  • Agent supports five operating systems
  • Insights APIs monitor deployment health

Limits

  • No free plan
  • Pricing is on request
  • Management interface cannot change after setup
  • Agent requires a Mobile User subscription

Who it suits

Prisma Access suits organizations protecting remote, branch, and office users, applications, devices, and data. It is also relevant to teams needing web, SaaS, firewall, private-application, and access controls across listed platforms.

Verdict

Prisma Access combines web, SaaS, network, and private-application security in a cloud service. Its broad platform and authentication support comes with paid licensing and a management choice that must be made before setup.

Where Specifiction places it

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