Prometric ProProctor
prometric.com
What it is
Prometric ProProctor is a remote exam delivery application for organizations sponsoring assessments and candidates taking them online. Its proctoring choices include AI-only monitoring, AI with a post-exam professional security audit, AI with live proctor intervention, and live proctoring. ProProctor AI provides candidate authentication, environmental and person security checks, automated proctoring, reporting and analytics, real-time support, and self-serve review of flagged violations. ProProctor AI+ adds the post-exam professional audit. ProProctor Live includes readiness, proctoring and security agents, AI anomaly detection, reporting, analytics and enhanced support. Live add-ons include a second camera, client review portal with video playback and logs, and candidate desktop recording. Facial verification operates at check-in and throughout testing, while qualified personnel review potential misconduct flags. The software supports macOS, Windows and a web option for certain exams. Pricing is on request.
Spec sheet
- Purpose
- ProProctor is Prometric’s remote proctoring assessment application for delivering exams online.Read 7 Oct 2026 · prometric.com
- Intended users
- Prometric presents ProProctor as a remote exam delivery option for organizations that sponsor assessments and candidates taking those exams.Read 7 Oct 2026 · prometric.com
- Support
- ProProctor AI and AI+ list real-time support, while ProProctor Live lists enhanced real-time support.Read 7 Oct 2026 · prometric.com
- Headquarters
- Middle River, Maryland, United StatesRead 28 Sep 2026 · prometric.com
- Add-ons
- Second Camera, a client review portal with video playback and logs, and candidate desktop recording are listed as ProProctor Live add-ons.Read 7 Oct 2026 · prometric.com
- Additional cameras
- ProProctor Live offers a Second Camera as an add-on, and Prometric says candidates can use a smartphone for the additional camera angle.Read 7 Oct 2026 · prometric.com
- AI features
- ProProctor AI includes candidate authentication, AI environmental and person security checks, automated proctoring, and self-serve review of flagged violations.Read 7 Oct 2026 · prometric.com
- AI review
- Prometric says AI systems can flag irregularities and that outputs potentially indicating misconduct are reviewed by qualified personnel before action is taken.Read 7 Oct 2026 · prometric.com
- App and web availability
- The remote delivery page describes ProProctor AI and Live as desktop app-based and says a web-based app is coming soon.Read 7 Oct 2026 · prometric.com
- Biometrics and AI
- Prometric says ProProctor captures facial measurements at check-in and uses facial image verification throughout the test; it also says AI flags that may suggest irregular conduct are reviewed by qualified personnel before action is taken.Read 7 Oct 2026 · prometric.com
- Candidate preparation
- Candidates can run a system check through the Candidate Portal before their exam.Read 7 Oct 2026 · prometric.com
- Computer requirements
- The user guide requires a laptop or desktop and supports Windows 8.1 or higher and specified macOS versions; it does not support Linux distributions, Chrome OS, virtual machines, phones, or tablets.Read 7 Oct 2026 · prometric.com
- Data use
- Prometric says its AI solutions are partitioned so a client’s data is not used to train another client’s large language model.Read 7 Oct 2026 · prometric.com
- Identity checks
- ProProctor uses facial image verification during check-in and throughout the test.Read 7 Oct 2026 · prometric.com
- Live proctoring
- ProProctor Live lists live readiness agents, live proctors, live security agents, AI anomaly detection, reporting and analytics, and enhanced real-time support.Read 7 Oct 2026 · prometric.com
- Live service
- ProProctor Live includes a live readiness agent, live professional proctor, and live professional security agent.Read 7 Oct 2026 · prometric.com
- Network requirement
- The user guide specifies at least 5.0 Mbps download and 0.5 Mbps upload speed.Read 7 Oct 2026 · prometric.com
- Other Live add-ons
- The Client Review Portal with video playback and logs, and candidate desktop recording, are listed as add-ons for ProProctor Live.Read 7 Oct 2026 · prometric.com
- Platform availability
- The remote-delivery page describes the listed versions as desktop app-based and says web-based apps are coming soon; the user guide separately describes a web option for ProProctor AI + Pop In exams.Read 7 Oct 2026 · prometric.com
- Pricing
- The remote-delivery page asks organizations to contact Prometric to learn more; it does not list a price.Read 7 Oct 2026 · prometric.com
- Proctoring options
- Prometric lists AI-only, AI with post-exam professional review, AI with live proctor intervention, and live proctoring options.Read 7 Oct 2026 · prometric.com
- Professional review
- ProProctor AI+ includes a post-exam professional security audit.Read 7 Oct 2026 · prometric.com
- Security and compliance
- Prometric says it complies with ISO/IEC 27001, FISMA, GDPR, and PCI and uses access controls, encryption, and continual security monitoring.Read 7 Oct 2026 · prometric.com
- Security certifications
- Prometric says it complies with ISO/IEC 27001, FISMA, GDPR, PCI, and other security standards.Read 7 Oct 2026 · prometric.com
- Supported desktop systems
- The user guide provides installation instructions for Mac and Windows computers and says ProProctor is incompatible with devices running in Administrator Mode on either system.Read 7 Oct 2026 · prometric.com
- Web browser requirement
- For ProProctor AI + Pop In web exams, the guide lists Chrome 96 or higher and Edge 96 or higher.Read 7 Oct 2026 · prometric.com
Plans and prices
Strong points and limits
Strong points
- Multiple AI and live proctoring options
- Facial verification during check-in and exams
- Reporting, analytics and review tools
- Second-camera and recording add-ons
- ISO, FISMA, GDPR and PCI compliance stated
Limits
- No free plan
- Linux, Chrome OS, phones and tablets unsupported
- Laptop or desktop required
- Pricing requires contacting Prometric
Who it suits
It suits organizations delivering remote assessments and candidates taking those exams.
Verdict
ProProctor covers remote exam delivery from automated checks through live intervention, with identity verification and review workflows. Check device restrictions, browser requirements and requested pricing before selecting it.
Where Specifiction places it
- Exam Proctoring Software#8 of 217.7