Public Platform

Spec sheet

What it does

Public Platform is a cloud service for creating and operating public-sector websites with managed content.Read 15 Oct 2026 · publicplatform.com

Purpose

Public Platform is an online service for running public sector websites.Read 4 Oct 2026 · publicplatform.com

Intended users

The product is presented for public sector organisations, and the site lists councils and a town council among organisations it works with.Read 4 Oct 2026 · publicplatform.com

Deployment

The service is delivered through public cloud and has no installable application; the supplier lists no system constraints.Read 15 Oct 2026 · applytosupply.digitalmarketplace.service.gov.uk

API

A RESTful API can be enabled on request for create, read, update and delete operations across entity types; OpenAPI documentation and a sandbox are provided.Read 15 Oct 2026 · applytosupply.digitalmarketplace.service.gov.uk

Integrations

Listed integrations include Bartec, ModernGov, Elgin Roadworks, Council Advertising Network, Microsoft Azure Chatbots, Google Analytics, Siteimprove and Recite Me.Read 15 Oct 2026 · publicplatform.com

Security

The service includes two-factor authentication, password-complexity rules, automatic logout, security updates and a 99.9% uptime SLA.Read 15 Oct 2026 · publicplatform.com

Support

Support is offered by email or online ticketing, with stated response targets of two hours for critical issues and four hours for major issues; phone support is listed as 24/7.Read 15 Oct 2026 · applytosupply.digitalmarketplace.service.gov.uk

Accessibility

The maker says sites comply with the September 2020 Public Sector Bodies Accessibility Regulations and are scanned through Publica11y.Read 15 Oct 2026 · publicplatform.com

Availability

The service is fully functional from the first day of access and has no long build phase.Read 4 Oct 2026 · publicplatform.com

Browser support

The product is designed to work on modern browsers and devices.Read 15 Oct 2026 · publicplatform.com

Company financial size

Endole classifies Zodiac Media Ltd as a micro company with turnover under £1 million and fewer than 10 employees.Read 15 Oct 2026 · open.endole.co.uk

Company headquarters and size

LinkedIn lists Zodiac Media headquarters in London and a company size of 2–10 employees.Read 15 Oct 2026 · uk.linkedin.com

Company legal status

Zodiac Media Ltd is an active UK private limited company incorporated on 29 January 2013.Read 15 Oct 2026 · find-and-update.company-information.service.gov.uk

Company registered office

Companies House lists the registered office as 21 Walter Road, Swansea, Wales, SA1 5NQ.Read 15 Oct 2026 · find-and-update.company-information.service.gov.uk

Content editing

It integrates the Gutenberg editor for content editing.Read 4 Oct 2026 · publicplatform.com

Content editor

The Gutenberg-based editor lets users arrange columns and multimedia blocks with limited technical knowledge.Read 15 Oct 2026 · publicplatform.com

CRM

Customer-relationship-management functionality is built into the platform.Read 15 Oct 2026 · publicplatform.com

Custom code

Administrators can add bespoke CSS and JavaScript through the management interface and use a private staging instance.Read 15 Oct 2026 · publicplatform.com

Data export

Customers can extract data through REST APIs or CSV export, with JSON also listed as an export format.Read 15 Oct 2026 · applytosupply.digitalmarketplace.service.gov.uk

Data location

The supplier states that data is stored and processed in the United Kingdom and that penetration testing occurs at least every six months.Read 15 Oct 2026 · applytosupply.digitalmarketplace.service.gov.uk

Design system

The platform is built on the GOV.UK Design System and describes its starting point as accessible and usable.Read 4 Oct 2026 · publicplatform.com

Directories

Users can create searchable, filterable directory pages for finding nearby services or locations.Read 15 Oct 2026 · publicplatform.com

Documentation

The documentation system is searchable, contains illustrated step-by-step tutorials and is updated as features change.Read 15 Oct 2026 · publicplatform.com

Editorial workflow

Content supports Draft, Review and Publish stages, plus scheduled publication and expiry.Read 15 Oct 2026 · publicplatform.com

Features

Features include service directories, news pages, event listings, global search, multi-step forms, editorial workflow, and scheduled publishing.Read 4 Oct 2026 · publicplatform.com

Forms

Editors can build multi-step WYSIWYG forms and surveys using the GOV.UK visual style.Read 15 Oct 2026 · publicplatform.com

GOV.UK design system

Its front end is based on the GOV.UK Design System and is maintained in-house by the development team.Read 15 Oct 2026 · publicplatform.com

Higher usage tiers

Subscriptions above 100,000 monthly page views include microsites, cookie-less analytics, accessibility auditing, and Doc2Page PDF-to-web conversion.Read 4 Oct 2026 · publicplatform.com

Licence model

Public Platform is presented as a hosted subscription service; the opened pages do not state an open-source licence for the product.Read 15 Oct 2026 · publicplatform.com

Limit: administration complexity

The maker says managing multiple large sites from one administration system can make content management harder.Read 15 Oct 2026 · publicplatform.com

Limit: microsite isolation

The maker warns that Domain Access only partly separates microsites because some configuration and uploaded files can remain visible across sites to sufficiently privileged users.Read 15 Oct 2026 · publicplatform.com

News and events

The platform includes categorised news pages and event listings with a monthly calendar view.Read 15 Oct 2026 · publicplatform.com

News: 2026 releases

The home page records releases 3.1.0 on 16 May 2026, 3.2.0 on 24 June 2026 and 3.3.0 on 28 August 2026.Read 15 Oct 2026 · publicplatform.com

News: AI editor

The 2.3.0 release added an AI helper that can rewrite, translate, proofread, retone and generate editorial copy through an API.Read 15 Oct 2026 · publicplatform.com

News: Drupal 11

A 12 February 2026 notice says the supplier was preparing a Drupal 11 upgrade before Drupal 10 reaches end of life in December 2026, with the upgrade provided without charge to clients.Read 15 Oct 2026 · publicplatform.com

Praise: migration and usability

The North Wales Police and Crime Commissioner reported improved design and functionality, while the project migrated 524 news articles in about 30 hours.Read 15 Oct 2026 · zodiacmedia.co.uk

Recent functionality

The 3.2.0 release added Directory functionality and the option to generate summary fields using AI.Read 4 Oct 2026 · publicplatform.com

Search

Global search uses the Solr enterprise search engine and supports suggestions and matched-term highlighting.Read 15 Oct 2026 · publicplatform.com

Service organisation

Service pages can be grouped hierarchically by service area and also exposed through an alphabetical service listing.Read 15 Oct 2026 · publicplatform.com

Setup time

Sites are ready for content population within 24 hours.Read 4 Oct 2026 · publicplatform.com

Subscription inclusions

Subscriptions include production and test hosting, support, documentation access, uptime monitoring, security updates, and a 99.9% uptime SLA.Read 4 Oct 2026 · publicplatform.com

Translation

Sites support bilingual content using manual translation and machine translation options.Read 15 Oct 2026 · publicplatform.com

Plans and prices

Every Public Platform plan and price →

Where Specifiction places it

• Government Website Builders#6 of 338.3