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Quivr

quivr.com

From €150/mo Free plan WebAPI
Visit quivr.com
Spec score 7.7 #17 of 26 in Retrieval-Augmented Generation Tools

What it is

Quivr describes itself as an always-on customer support team powered by six specialized AI agents. Kelly drafts and translates replies and retrieves knowledge for support staff; Michael processes refunds and executes workflows; Steven routes and tags tickets. Lily analyzes support data through process mining, topic clustering, and sentiment analysis, while Dan synchronizes knowledge and updates help documentation. Joana is listed as an engagement agent for chatbots and conversion optimization, with custom pricing. Quivr connects with Intercom, Zendesk, Freshdesk, and Gorgias. Its integrations span e-commerce, CRM, shipping, payments, communication, knowledge, databases, cloud services, and ERP. It also supports REST APIs, GraphQL, webhooks, and MCP. Agents can retrieve live system data, update contacts or orders, escalate to a human, and send notifications. The base subscription costs €150 a month and includes all agents, custom integrations, premium support, configuration assistance, admin panel access, and an app on the ticketing tool. Usage fees also apply when agents draft responses, resolve tickets, or tag conversations. Quivr labels itself SOC2 Compliant and GDPR Ready.

Spec sheet

Product
Quivr describes itself as an always-on customer support team powered by six specialized AI agents.Read 7 Oct 2026 · quivr.com
Integrations
The integrations page lists e-commerce, CRM, shipping, payment, communication, knowledge, database, cloud, and ERP services, and supports REST APIs, GraphQL, webhooks, and MCP.Read 7 Oct 2026 · quivr.com
Security
The integrations page labels Quivr SOC2 Compliant and GDPR Ready.Read 7 Oct 2026 · quivr.com
Support
The base subscription lists premium support and configuration assistance.Read 7 Oct 2026 · quivr.com
Actions
Quivr says agents can retrieve live system data, process refunds, update contact information, modify orders, escalate to a human, and send notifications.Read 7 Oct 2026 · quivr.com
Drafting
Kelly drafts support replies, translates responses, and retrieves knowledge for support staff.Read 7 Oct 2026 · quivr.com
Helpdesks
The site lists Intercom, Zendesk, Freshdesk, and Gorgias as supported helpdesk integrations.Read 7 Oct 2026 · quivr.com
Insights
Lily provides process mining, topic clustering, and sentiment analysis on support data.Read 7 Oct 2026 · quivr.com
Knowledge
Dan synchronizes knowledge and updates help documentation for content accuracy.Read 7 Oct 2026 · quivr.com
Pricing limit
The €150/month base subscription includes all agents, while usage fees apply when agents draft responses, resolve tickets, or tag conversations.Read 7 Oct 2026 · quivr.com
Setup
Quivr says setup takes less than a day on its integrations page.Read 7 Oct 2026 · quivr.com
Ticket actions
Michael can process refunds and execute workflows, while Steven routes and tags tickets.Read 7 Oct 2026 · quivr.com

Plans and prices

Dan — Knowledge Manager Free Keeps documentation fresh and accurate Read 7 Oct 2026 · quivr.com
Lily — Insight Analyzer Free Analytics and insights on support data Read 7 Oct 2026 · quivr.com
Steven — Ticket Router €0.03, paid once per tag per ticket Automatic categorization and routing Read 7 Oct 2026 · quivr.com
Kelly — Draft Composer €0.50, paid once per used drafted answer Suggests responses to the support team Read 7 Oct 2026 · quivr.com
Michael — Action Executor €1, paid once per auto-resolved ticket Resolves tickets without human intervention Read 7 Oct 2026 · quivr.com
Base Subscription €150 a month Six AI agents included · custom integrations · premium support · configuration assistance · admin panel access · app on your ticketing tool Read 7 Oct 2026 · quivr.com
Joana — Engagement Agent Priced on request Chatbot and conversion optimization · custom pricing Read 7 Oct 2026 · quivr.com

Every Quivr plan and price →

Strong points and limits

Strong points

  • Connects with four listed helpdesks.
  • Agents can route, tag, and draft replies.
  • Agents can process refunds and modify orders.
  • Supports REST APIs, GraphQL, webhooks, and MCP.
  • Base subscription includes all agents and premium support.

Limits

  • Base subscription costs €150 a month.
  • Usage fees apply to specified agent actions.
  • Joana has custom pricing.

Who it suits

Quivr suits support teams using Intercom, Zendesk, Freshdesk, or Gorgias that want agents to handle ticket routing, replies, insights, or actions. Teams should account for usage fees in addition to the base subscription.

Verdict

Quivr combines support tasks across six specialized agents with integrations to listed helpdesks and other systems. Its 150.00 EUR monthly base price is not the full cost where usage fees apply.

Where Specifiction places it

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