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SPECIFICTION
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Ragen

ragen.ai

Free plan WebAPISelf-hosted
Visit ragen.ai
Spec score 7.6 #19 of 26 in Retrieval-Augmented Generation Tools

What it is

Ragen is a company knowledge assistant available through web, API, or self-hosting. It answers questions using company documents and connected tools, and includes citations to the source material. Teams can create separate assistants for departments such as HR, sales, compliance, customer service, and operations. A website chatbot handles product and policy questions continuously and can be embedded on permitted domains with one line of code. Ragen exposes knowledge to agents through MCP, an OpenAI-compatible API, and a TypeScript SDK. Integrations listed include Google Drive, HubSpot, ClickUp, Fireflies.ai, Google Calendar, Gmail, Slack, Notion, Google Analytics, WooCommerce, Open Mercato, and Rejestr.io; BaseLinker and KSeF are marked coming soon. Ragen Brain organizes documents into knowledge pages, flags contradictions and outdated files, and requires human approval before publishing. File and folder permissions are checked for every answer. Data remains on the customer’s infrastructure, with optional encryption keys and masking for specified identifiers.

Spec sheet

Purpose
Ragen answers questions from a company's documents and tools, with citations to the source.Read 3 Oct 2026 · ragen.ai
Intended users
The site presents Ragen for company teams including HR, sales, customer service, operations and partners, and says it is aimed at organizations needing an on-premise or self-hosted knowledge assistant.Read 3 Oct 2026 · ragen.ai
Integrations
The integrations page lists Google Drive, HubSpot, ClickUp, Fireflies.ai, Google Calendar, Gmail, Slack, Notion, Google Analytics, WooCommerce, Open Mercato and Rejestr.io.Read 3 Oct 2026 · ragen.ai
Security
Conversation content can be encrypted with keys in the customer's AWS KMS or Scaleway Key Manager, and optional masking covers PESEL, NIP, REGON and card numbers.Read 3 Oct 2026 · ragen.ai
Support
Self-hosted includes deployment documentation and community support; Enterprise includes an SLA, priority support and a dedicated Customer Success Manager.Read 3 Oct 2026 · ragen.ai
Access control
Permissions are checked per file and folder for each answer, including answers requested through AI agents.Read 3 Oct 2026 · ragen.ai
AI agents
Ragen exposes company knowledge through MCP, an OpenAI-compatible API and a TypeScript SDK.Read 3 Oct 2026 · ragen.ai
Data hosting
Ragen runs on the customer's own servers or cloud account, and documents, vector store and conversation history stay within that infrastructure.Read 3 Oct 2026 · ragen.ai
Department assistants
It supports separate assistants for teams such as HR, sales and compliance.Read 3 Oct 2026 · ragen.ai
Knowledge preparation
Ragen Brain turns scattered documents into knowledge pages, flags contradictions and outdated files, and requires human approval before publishing.Read 3 Oct 2026 · ragen.ai
Limitations
The site says Ragen is for answering questions from documents with access control, and recommends general-purpose tools for image generation, voice or code execution.Read 3 Oct 2026 · ragen.ai
Model choice
Customers can use models locally, through their own provider keys or through an OpenAI-compatible endpoint.Read 3 Oct 2026 · ragen.ai
Not yet available
The integrations page labels BaseLinker and KSeF as coming soon.Read 3 Oct 2026 · ragen.ai
Usage controls
The admin panel supports hard monthly organisation limits for tokens, cost or messages, plus team-level request-rate and model limits.Read 3 Oct 2026 · ragen.ai
Website chatbot
The website chatbot answers product and policy questions 24/7 and can be embedded with one line of code on allowed domains.Read 3 Oct 2026 · ragen.ai

Plans and prices

Self-hosted Free Free; no licence fees. You pay for your own infrastructure and models. Docker image on your infrastructure · RAG assistant · Department assistants · Website chatbot · MCP integrations · Any model · Department roles and permissions · Documentation and community support Read 3 Oct 2026 · ragen.ai
Enterprise Priced on request Contact us; priced individually based on rollout scale and compliance requirements. Self-hosted features · Hands-on rollout · Custom MCP integrations · White-label chatbots · PII masking · SLA and priority support · Annual security audits · Consultant-led onboarding Read 3 Oct 2026 · ragen.ai

Every Ragen plan and price →

Strong points and limits

Strong points

  • Free self-hosted plan has no licence fees
  • Answers include citations to source material
  • Per-file and folder permissions are checked
  • Supports MCP, API, and TypeScript SDK
  • Usage limits cover tokens, cost, or messages

Limits

  • Customers pay for infrastructure and models
  • BaseLinker and KSeF are not yet available
  • General-purpose image, voice, and code tools are recommended instead

Who it suits

Ragen suits organizations that need an on-premise or self-hosted knowledge assistant for departments such as HR, sales, compliance, customer service, or operations. It is intended for teams that need document-level access control and customer-managed infrastructure.

Verdict

Ragen combines cited document answers with departmental assistants, website chat, integrations, and agent access. Its self-hosted design keeps documents and conversation history within the customer’s infrastructure, while enterprise pricing is available on request.

Where Specifiction places it

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