Relative Insight

Spec sheet

What it does

Relative Insight is a comparative text analytics platform using natural language processing and comparative linguistics to identify differences, frequencies and similarities between datasets.Read 30 Sep 2026 · support.relativeinsight.com

Integrations

Relative Insight offers API connectors for data-source imports plus SFTP, cloud-storage and S3 ingestion, but does not offer a public ingestion API.Read 30 Sep 2026 · support.relativeinsight.com

Headquarters

Lancaster, United KingdomRead 28 Sep 2026 · relativeinsight.com

Analyst-time claim

Relative Insight reports a 90% reduction in analyst time per project in a comparison of projects averaging 60 hours versus 6 hours.Read 30 Sep 2026 · relativeinsight.com

Automated ingestion

Relative Flow can schedule data imports and analysis using CSV, XLS and XLSX files on daily, weekly, monthly or quarterly cadences.Read 30 Sep 2026 · support.relativeinsight.com

Encryption

Data in transit and at rest is encrypted, with TLS for transfers and HTTP Strict Transport Security enabled.Read 30 Sep 2026 · relativeinsight.com

Evidence and scale

Explore supports auditable metrics with real verbatims, analyzes millions of words in seconds and is compatible with any text data source.Read 30 Sep 2026 · relativeinsight.com

Explore product

Explore turns open-ended responses, reviews and chat logs into structured intelligence and supports theme, sentiment-shift and segment analysis.Read 30 Sep 2026 · relativeinsight.com

Linguistic analysis

The platform records topics, phrases, words, emotions and grammar, then compares their prevalence against a benchmark.Read 30 Sep 2026 · support.relativeinsight.com

Privacy compliance

Relative Insight states that it is compliant with GDPR and CCPA as a data processor and has a dedicated Data Protection Officer.Read 30 Sep 2026 · relativeinsight.com

Security certification

Relative Insight Limited is ISO 27001 certified at its Lancaster and London locations and is audited annually.Read 30 Sep 2026 · support.relativeinsight.com

Single sign-on

Relative Insight supports SAML single sign-on, configured manually with an account manager or IT administrator.Read 30 Sep 2026 · support.relativeinsight.com

Support and access

Users access the platform through app.relativeinsight.com, receive a first-login product tour and can use the Help Center.Read 30 Sep 2026 · support.relativeinsight.com

Target teams

Relative Insight is designed for CX, insights, executive and analytics teams.Read 30 Sep 2026 · relativeinsight.com

Use cases

Organizations use Relative Insight for customer experience, voice of customer, survey, people, conversational, market research and competitor analysis.Read 30 Sep 2026 · support.relativeinsight.com

Plans and prices

Every Relative Insight plan and price →

Where Specifiction places it

• Natural Language Processing Software#3 of 287.3
• Text Analytics Software#23 of 377.4