Rently Smart Leasing
use.rently.com
What it is
Rently Smart Leasing is a leasing automation platform for rental properties, covering the process from vacancy through move-in and smart home residency. It offers options for owners and property managers handling single-family rentals or multifamily properties. Rently Reach syndicates listings to Rently Listings and other listing sites, while the platform automates tour scheduling and lead nurturing. Prospects can schedule self-guided tours for a preferred day and time, but those units require an access device. Smart home devices support access control, security monitoring, energy management, damage prevention, and automated work orders. The Premium plan includes an AI leasing agent, 24/7 lead nurturing, direct scheduling from internet listing services, and an open API. Basic Leasing costs $28 per listing credit per month; 100 annual credits cost $2,800/year. Premium costs $37 per listing credit per month; 100 annual credits cost $3,700/year. Multifamily and MAX have custom pricing. The platform lists Android, iOS, web, and API availability, with renter and manager apps or portals. Rently was founded in 2011 and is headquartered in Los Angeles, California.
Spec sheet
- What it does
- Rently Smart Leasing is an all-in-one platform covering vacancy marketing, leasing, move-in and smart-home residency for single-family and multifamily operators.Read 15 Oct 2026 · use.rently.com
- Purpose
- Rently Smart Leasing is an all-in-one leasing automation platform for the leasing lifecycle, from vacancy through move-in and smart home residency.Read 30 Sep 2026 · use.rently.com
- Audience
- The platform offers tailored options for owners and property managers, with solutions for single-family rentals and multifamily properties.Read 30 Sep 2026 · use.rently.com
- Integrations
- Official integration pages name AppFolio, Buildium, Entrata, Knock, Propertyware, Rent Manager, Salesforce, Yardi Voyager, RealPage, Funnel, RentCafe, Zillow, Apartments.com, Zumper and Trulia among supported systems or channels.Read 15 Oct 2026 · use.rently.com
- Mobile apps
- The pricing page lists a renter app and browser experience, plus a Rently Manager portal and app.Read 30 Sep 2026 · use.rently.com
- Support
- Rently provides separate renter and manager help centers covering tours, accounts, device troubleshooting, setup information and release notes, with phone and email contacts.Read 15 Oct 2026 · use.rently.com
- Headquarters
- Rently lists its corporate headquarters at 6300 Wilshire Blvd, Suite 620, Los Angeles, CA 90048.Read 30 Sep 2026 · use.rently.com
- Founded
- 2011Read 28 Sep 2026 · use.rently.com
- Accessibility
- Rently states that use.rently.com is audited against WCAG 2.1 Level AA but is only partially compliant.Read 15 Oct 2026 · use.rently.com
- Advertising
- Rently Reach promotes available properties on Rently Listings and other listing sites through automated syndication.Read 30 Sep 2026 · use.rently.com
- AI leasing
- The Premium plan includes an AI leasing agent, 24/7 lead nurturing, ILS direct scheduling, and an open API.Read 30 Sep 2026 · use.rently.com
- AI leasing agent
- Ria pulls availability, pricing and amenities from connected property systems, builds a knowledge base from uploaded material and responds to leads the same day after PMS connection.Read 15 Oct 2026 · use.rently.com
- API capabilities
- Rently publishes APIs for tour property synchronization and notifications, smart-home properties, agents, hubs, devices, reservations, codes, schedules, invitations and webhooks, plus multifamily availability scheduling.Read 15 Oct 2026 · apidocs.rently.com
- API documentation
- The public API site provides reference documentation, quickstarts, a Try It playground and integration summaries, and says the pages were updated over one year ago.Read 15 Oct 2026 · apidocs.rently.com
- Company history
- Rently's company page says the company was founded in 2011 by Merrick Lackner and Clark Li.Read 30 Sep 2026 · use.rently.com
- Company operations
- Rently’s company page says it has more than 450 employees across 10 offices and manufactures its own smart-home hardware.Read 15 Oct 2026 · use.rently.com
- Company size and origin
- LinkedIn lists Rently as privately held, founded in 2011, headquartered in Camarillo, California, with 501–1,000 employees.Read 15 Oct 2026 · linkedin.com
- Data practices
- Rently says it does not resell or remarket personal data to third parties, but shares renter information with property managers and service providers for verification, fraud prevention and follow-up.Read 15 Oct 2026 · use.rently.com
- Developer technology
- Rently’s public engineering blog has sections for React, React Native, Ruby on Rails, Node.js, IoT, DevSecOps, data analytics and AI.Read 15 Oct 2026 · engineering.rently.com
- Funding
- M-One Capital, formerly McCarthy Capital, announced a funding round with Rently on March 25, 2021 to support hardware and software development.Read 15 Oct 2026 · m-onecapital.com
- Lead management
- The platform automates tour scheduling and repetitive leasing tasks, supports personalized SMS, and offers verified-renter lead matching.Read 15 Oct 2026 · use.rently.com
- Legal maker
- The service is provided by Consumer 2.0 Inc., doing business as Rently, a California corporation.Read 15 Oct 2026 · use.rently.com
- Limit: account access and support
- Google Play reviewers report locked or paused accounts, slow investigations, unanswered emails and waiting several days for reactivation.Read 15 Oct 2026 · play.google.com
- Limit: glitches and performance
- Capterra reviewers mention glitches when many homes are saved, occasional slow loading and difficulty completing daily activities when the system runs slowly.Read 15 Oct 2026 · capterra.com
- Limit: renter pricing and verification
- A Google Play reviewer complains that required identity, income and Social Security information and an $11.99 unlimited-tour charge were disclosed only after registration steps.Read 15 Oct 2026 · play.google.com
- Limit: Trustpilot complaints
- Trustpilot reviews include complaints about unexplained account pauses, allegedly malfunctioning hubs, difficult support interactions and dissatisfaction with tour fees.Read 15 Oct 2026 · trustpilot.com
- News: AppFolio integration
- Rently announced on December 13, 2025 that its AppFolio integration was available through the AppFolio Stack Marketplace and synchronized listings, tours and guest cards.Read 15 Oct 2026 · use.rently.com
- Praise: ease of use
- Capterra reviewers repeatedly praise Rently’s intuitive interface, clear workflows, ease of use and responsive support.Read 15 Oct 2026 · capterra.com
- Praise: self-tour convenience
- An Apple App Store reviewer praises being able to schedule property visits independently without coordinating with a rental agent.Read 15 Oct 2026 · apps.apple.com
- Rating on Apple App Store
- Rently Tours is rated 4.8 out of 5 from 33K ratings.Read 15 Oct 2026 · apps.apple.com
- Rating on Capterra
- The Capterra Rently listing is rated 4.8 out of 5 from 24 reviews.Read 15 Oct 2026 · capterra.com
- Rating on GetApp
- The GetApp Rently listing is rated 4.8 out of 5 from 24 reviews, but the page describes a car-rental product rather than Smart Leasing.Read 15 Oct 2026 · getapp.com
- Rating on Google Play
- Rently Tours is rated 4.7 out of 5 from 12.4K reviews.Read 15 Oct 2026 · play.google.com
- Rating on Trustpilot
- Rently has a TrustScore of 3.6 out of 5 from 135 reviews.Read 15 Oct 2026 · trustpilot.com
- Security and compliance
- Rently's Trust Center lists ISO 27001:2022 and SOC 2 Type 2 documents, along with pentest and security policy materials.Read 30 Sep 2026 · trust.rently.com
- Security certification
- Rently’s privacy policy identifies Consumer 2.0 Inc. as ISO 27001 certified, while its Trust Center lists ISO 27001:2022 and SOC 2 Type 2 documents.Read 15 Oct 2026 · trust.rently.com
- Security controls
- The privacy policy says location data is protected with access controls, passwords and encryption or equivalent safeguards in storage and transmission.Read 15 Oct 2026 · use.rently.com
- Self-guided tours
- Renters can schedule tours at preferred times and access properties without on-site staff, using identity verification and access devices.Read 15 Oct 2026 · use.rently.com
- Smart home
- Smart home devices support community-wide access control, security monitoring, energy management, damage prevention, and automated work orders.Read 30 Sep 2026 · use.rently.com
- Smart-home controls
- Rently smart devices support community access control, security monitoring, energy management, damage prevention and automated work orders.Read 15 Oct 2026 · use.rently.com
- System status
- Rently’s status page reported all listed services fully operational when accessed, including touring, manager portal, scheduler, integrations, smart-home portal and billing.Read 15 Oct 2026 · status.rently.com
- Vacancy advertising
- Rently Reach distributes available properties to Rently Listings and other listing sites, with the company claiming a 25% traffic increase.Read 15 Oct 2026 · use.rently.com
Plans and prices
Strong points and limits
Strong points
- Listings can be syndicated to other listing sites.
- Prospects can schedule self-guided tours.
- Premium includes an AI leasing agent and open API.
- Android, iOS, web, and API are listed.
Limits
- Self-touring units require an access device.
- Basic Leasing is priced per listing credit.
- Multifamily pricing is custom.
- MAX pricing is custom.
Who it suits
It suits owners and property managers of single-family or multifamily rentals seeking leasing automation. The listed options also cover teams interested in self-guided tours or smart home functions.
Verdict
Rently combines listing promotion, tour scheduling, lead workflows, and smart home capabilities across its leasing options. Review credit requirements and custom-priced plans before choosing a fit.
Where Specifiction places it
- Rental Property Showing Software#3 of 258.3
- Property Leasing Software#5 of 258.3