RepairMyVideo
repairmyvideo.com
What it is
RepairMyVideo is a web service that attempts to restore playback of damaged video files by rebuilding their container index. It accepts MP4, MOV, MKV, and AVI files, with listed codec support including H.264, HEVC, MPEG-4, Canon Cinema MJPEG, and AverMedia c285 captures. Processing is automatic, and a recovered file must pass an automated playability check before it is offered. A healthy clip from the same camera is optional and may help if the damaged file structure is entirely destroyed. Sony XDCAM/XAVC card folders can be uploaded for combination into one MP4; Panasonic AVCHD and Canon Cinema recordings are handled as individual clips. Direct uploads are supported up to 25 GB, while camera-card folders packaged in the browser work up to about 4 GB. Larger files can be supplied through a Google Drive link. The service is free during beta, with analysis, repair, preview, and download included. It cannot recover missing or zero-byte files, address DRM or streaming problems, or fix videos that play but look wrong. It does not guarantee recovery of any particular file.
Spec sheet
- What it does
- RepairMyVideo analyzes damaged video files, rebuilds missing container structure and offers a recovered download after playability checks.Read 15 Oct 2026 · repairmyvideo.com
- Purpose
- RepairMyVideo rebuilds the container index of damaged video files so they can play again.Read 30 Sep 2026 · repairmyvideo.com
- Security
- Uploads and downloads travel over HTTPS/TLS, and the processing servers are not directly reachable from the public internet.Read 30 Sep 2026 · repairmyvideo.com
- Privacy
- The service says footage is not shared, sold, published or used to train AI models; files are automatically deleted 7 days after successful repairs and 30 days after failures, subject to stated exceptions.Read 30 Sep 2026 · repairmyvideo.com
- Support
- The about page says a human reads and answers questions, complaints and deletion requests sent by email.Read 15 Oct 2026 · repairmyvideo.com
- Age and rights requirement
- Uploaders must own the file or have permission to process it and must be at least 16 years old.Read 15 Oct 2026 · repairmyvideo.com
- AI position
- RepairMyVideo says it rebuilds structure around the original streams and does not generate or enhance footage with AI.Read 15 Oct 2026 · repairmyvideo.com
- API and SDKs
- The reviewed official pages describe browser uploads and Google Drive links but do not document a public API or SDK.Read 15 Oct 2026 · repairmyvideo.com
- Automated verification
- A result is offered only after checks that the file parses and sampled frames decode, with end-to-end checks described for difficult repairs.Read 15 Oct 2026 · repairmyvideo.com
- Camera card support
- Sony XDCAM/XAVC card folders can be uploaded for concatenation into a single MP4; Panasonic AVCHD and Canon Cinema recordings are handled as individual clips.Read 30 Sep 2026 · repairmyvideo.com
- Camera sources
- The site lists phones, action cameras, DSLRs, drones, dashcams, screen recordings and Sony XDCAM/XAVC cards as source types.Read 15 Oct 2026 · repairmyvideo.com
- Company description
- RepairMyVideo identifies itself as an independent, single-purpose service operated by Avi, a video and multimedia professional, with a small team.Read 15 Oct 2026 · repairmyvideo.com
- Documentation
- Documentation consists mainly of public troubleshooting guides covering camera interruptions, Game Bar captures, untrunc, moov errors and ffmpeg limitations.Read 15 Oct 2026 · repairmyvideo.com
- Google Drive
- Users can provide a Google Drive link so the service can pull a file directly from Google's servers; larger files can use this method.Read 30 Sep 2026 · repairmyvideo.com
- Google Drive integration
- Google Drive is supported so the server can pull a file or camera-card folder directly without a local upload.Read 15 Oct 2026 · repairmyvideo.com
- Independent category listing
- Trustpilot classifies the business under data recovery service, software company and video production service.Read 15 Oct 2026 · trustpilot.com
- Infrastructure providers
- The privacy notice names Hetzner for hosting and backups, Cloudflare for DNS and proxying, Resend for recovery emails and Google for internal operational email.Read 15 Oct 2026 · repairmyvideo.com
- Licence
- The terms grant RepairMyVideo a limited licence to receive, store, copy and automatically analyze uploaded files for recovery; no open-source licence is stated.Read 15 Oct 2026 · repairmyvideo.com
- Limit: review sample
- Trustpilot warns that the company has not recently invited reviews and that the small review set may not be representative.Read 15 Oct 2026 · trustpilot.com
- No recovery guarantee
- The terms say the service cannot promise any particular file will be recovered, fully or at all.Read 30 Sep 2026 · repairmyvideo.com
- Other camera-card handling
- Panasonic AVCHD and Canon Cinema recordings are handled as individual clips rather than whole folders.Read 15 Oct 2026 · repairmyvideo.com
- Praise: difficult files
- Another reviewer said Repair.video recovered a file they considered impossible to recover.Read 15 Oct 2026 · trustpilot.com
- Praise: free service
- A reviewer praised the repair and follow-up and specifically said it was provided free of charge.Read 15 Oct 2026 · trustpilot.com
- Praise: recovery results
- A reviewer said the service recovered a 1.18 GB corrupted Canon 6D file and returned footage that worked perfectly.Read 15 Oct 2026 · trustpilot.com
- Preview
- Users can inspect a watermarked preview before downloading the full recovered file.Read 15 Oct 2026 · repairmyvideo.com
- Privacy promise
- The privacy notice says uploaded footage is not sold, shared, published or used to train AI models.Read 15 Oct 2026 · repairmyvideo.com
- Processing
- Recovery is automated, and outputs must pass an automated playability check before they are offered as recovered files.Read 30 Sep 2026 · repairmyvideo.com
- Processing model
- The service says recovery is automated, with occasional human quality checks during beta and engineer review when a user requests investigation.Read 15 Oct 2026 · repairmyvideo.com
- Rating on Trustpilot
- 4.0 out of 5 from 3 reviewsRead 15 Oct 2026 · trustpilot.com
- Recovery guarantee
- The terms disclaim any guarantee that a particular file will be recovered fully or at all.Read 15 Oct 2026 · repairmyvideo.com
- Recovery limits
- The service says it cannot help with missing or zero-byte files, DRM or streaming problems, or videos that play but look wrong.Read 30 Sep 2026 · repairmyvideo.com
- Reference clip
- A healthy recording from the same camera is optional and can help when the broken structure is severely damaged.Read 15 Oct 2026 · repairmyvideo.com
- Retention
- Successful jobs are automatically deleted after seven days and failed jobs after 30 days, subject to legal-preservation exceptions.Read 15 Oct 2026 · repairmyvideo.com
- Security controls
- The about page states that uploads and downloads use HTTPS/TLS and that processing servers are shielded behind a reverse proxy.Read 15 Oct 2026 · repairmyvideo.com
- Self-hosting
- The reviewed official pages present RepairMyVideo as a hosted web service and do not describe self-hosting or downloadable software.Read 15 Oct 2026 · repairmyvideo.com
- Sony card workflow
- Sony PXW, FS, FX and Z-series XDCAM/XAVC PRIVATE/XDROOT folders can be uploaded and concatenated into one playable MP4.Read 15 Oct 2026 · repairmyvideo.com
- Supported codecs
- Listed codec support includes H.264, HEVC, MPEG-4, Canon Cinema MJPEG and AverMedia c285 captures.Read 15 Oct 2026 · repairmyvideo.com
- Supported containers
- The service lists MP4, MOV, MKV and AVI as supported containers.Read 15 Oct 2026 · repairmyvideo.com
- Trustpilot profile status
- The Trustpilot profile is marked as claimed, with the page showing an August 2026 claim date.Read 15 Oct 2026 · trustpilot.com
- Trustpilot review distribution
- Trustpilot shows 100% of the listed reviews as five-star ratings.Read 15 Oct 2026 · trustpilot.com
- Unsupported cases
- The site says it cannot repair missing or zero-byte files, DRM or streaming problems, or videos that play but look visually wrong.Read 15 Oct 2026 · repairmyvideo.com
- Upload limits
- Direct uploads are listed up to 25 GB, while camera-card folders packaged in the browser work up to about 4 GB.Read 30 Sep 2026 · repairmyvideo.com
- Upload size
- Direct uploads are supported up to 25 GB; larger files can be submitted through Google Drive links.Read 15 Oct 2026 · repairmyvideo.com
Plans and prices
Strong points and limits
Strong points
- Free during beta, with analysis and repair included.
- Supports MP4, MOV, MKV, and AVI.
- Optional reference clip; batch repair is available.
- Preview recovered files before saving.
- Direct uploads up to 25 GB.
Limits
- Recovery of any particular file is not guaranteed.
- Cannot help with missing or zero-byte files.
- Browser-packaged camera-card folders work up to about 4 GB.
- Cannot fix videos that play but look wrong.
Who it suits
RepairMyVideo may suit someone trying to restore a damaged MP4, MOV, MKV, or AVI file. It is relevant to users with supported camera-card recordings or larger files they can provide through Google Drive.
Verdict
RepairMyVideo offers automated attempts to rebuild damaged video indexes, with preview and a playability check before download. Its listed exclusions and lack of a recovery guarantee matter when deciding whether to rely on it.
Where Specifiction places it
- Video Repair Software#5 of 268.2