ReportPortal
reportportal.io
What it is
ReportPortal brings automated test reports together to help teams assess release health. It offers real-time reporting and dashboards for results, trends, and metrics. Its Auto-Analyzer uses machine-learning algorithms trained on investigated failure history to help triage failed reports. Quality Gates apply rules to report attributes and can pass decisions into CI/CD tools. Plugins cover bug tracking, notifications, authorization, and test-data import; the open API can exchange data with tools such as Power BI and Grafana and support custom reports. Deployment options include Docker, Kubernetes, and Google Cloud Marketplace. The free community edition is open source, self-hosted, and licensed under Apache v2.0. Startup costs $569 a month, billed quarterly, with 100 GB storage and up to 12 months of retention. Business costs $2,659 a month, billed quarterly, with 1 TB and up to five years of retention. Both include unlimited users. A 30-day trial runs on a shared SaaS instance with Startup-tier storage and retention limits. Paid service packages include annual support hours and unlimited email support.
Spec sheet
- What it does
- ReportPortal is a TestOps service that aggregates, analyzes and visualizes automated test results to support release-health decisions.Read 14 Oct 2026 · reportportal.io
- Purpose
- ReportPortal aggregates and analyzes automated test reports to help teams assess release health.Read 30 Sep 2026 · reportportal.io
- Deployment
- The installation guide provides Docker, Kubernetes, and Google Cloud Marketplace deployment paths and lists Linux, macOS, and Windows Docker support.Read 30 Sep 2026 · reportportal.io
- Trial
- The 30-day trial gives access to all ReportPortal features with Startup-tier storage and retention limits and runs on a shared SaaS instance.Read 30 Sep 2026 · reportportal.io
- API
- The open reporting API can push and pull data for third-party tools such as Power BI and Grafana and support custom reports.Read 30 Sep 2026 · reportportal.io
- Integrations
- Documented integrations include Jira Server and Cloud, Azure DevOps, Rally, GitLab, Monday, Sauce Labs, Slack, Telegram, LDAP, Active Directory, SAML, JUnit and Robot Framework.Read 14 Oct 2026 · reportportal.io
- Security
- The pricing page displays SOC 2, ISAE 3402, ISO 9001, and ISO 27001 certification badges.Read 30 Sep 2026 · reportportal.io
- Support
- Paid service packages include annual support hours, unlimited email support, and a maximum 24-hour response SLA.Read 30 Sep 2026 · reportportal.io
- License
- ReportPortal is distributed under Apache License 2.0 and the documentation says it may be used and modified commercially.Read 14 Oct 2026 · reportportal.io
- Access control
- The SaaS comparison describes SSO through Okta SAML and Azure SAML and authentication through LDAP or Active Directory.Read 30 Sep 2026 · reportportal.io
- AI triage
- Its Auto-Analyzer uses historical execution data and machine-learning analysis to flag likely failure causes.Read 14 Oct 2026 · reportportal.io
- API authentication
- Agents use API keys while the user interface uses JWT tokens, with bearer authentication documented for API requests.Read 14 Oct 2026 · developers.reportportal.io
- Company profile
- LinkedIn lists ReportPortal as privately held, founded in 2013, headquartered in Hoboken, New Jersey, with 11–50 employees.Read 14 Oct 2026 · linkedin.com
- Company scale claim
- The company LinkedIn page claims more than 23,000 companies, over 40 Fortune 500 customers, 40 million launches per year and 1.8 million downloads.Read 14 Oct 2026 · linkedin.com
- Dashboards
- Dashboards and widgets visualize test results, trends, and metrics.Read 30 Sep 2026 · reportportal.io
- Dashboards and widgets
- Users can build interactive QA dashboards with widgets such as overall statistics, unique bugs and passing-rate summaries.Read 14 Oct 2026 · reportportal.io
- Data residency
- On-premises deployments keep test data inside the customer instance; documented outbound calls check version status and optionally send anonymized Google Analytics data.Read 14 Oct 2026 · reportportal.io
- Deployment requirements
- The Docker guide supports Ubuntu 20.04+, macOS Intel or Apple Silicon and 64-bit Windows 11 Pro+, with Docker Compose 2.2 or newer, at least 2 CPU cores, 6 GB RAM and 20 GB free disk.Read 14 Oct 2026 · reportportal.io
- Documentation depth
- Documentation includes installation, configuration, developer guides, REST API material, plugins, troubleshooting, dashboards, quality gates and release notes.Read 14 Oct 2026 · reportportal.io
- Failure analysis
- Its Auto-Analyzer uses machine-learning algorithms trained on investigated failure history to help triage failed reports.Read 30 Sep 2026 · reportportal.io
- Failure categorization
- Failures can be classified as product bugs, automation issues, system issues or custom categories for collaborative triage.Read 14 Oct 2026 · reportportal.io
- Limit: performance testing
- The FAQ says ReportPortal has no direct integration with performance-testing frameworks; users can import performance results in JUnit format as a workaround.Read 14 Oct 2026 · reportportal.io
- Limit: scale and imports
- G2 reviewers report performance degradation during prolonged parallel testing and crashes when importing very large Cucumber reports.Read 14 Oct 2026 · g2.com
- Limit: setup and support
- G2 feedback reports difficult troubleshooting, sparse documentation and slow or limited customer support during setup and customization.Read 14 Oct 2026 · g2.com
- Limit: trial migration
- The SaaS pricing page states that data cannot be transferred from the shared-instance trial to a dedicated instance.Read 14 Oct 2026 · reportportal.io
- Limits
- The SaaS Startup tier includes 100 GB storage and up to 12 months of retention, while Business includes 1 TB and up to 5 years.Read 30 Sep 2026 · reportportal.io
- Maker relationship
- The product site identifies EPAM as sponsor, while legal terms identify Test IO, Inc. as the platform provider.Read 14 Oct 2026 · reportportal.io
- Notable news
- A ReportPortal blog post dated April 2, 2026 says the project is refocusing on core test-automation reporting and analytics, with some identity features moving to paid subscriptions in version 26.1.Read 14 Oct 2026 · reportportal.io
- Praise: live analysis
- G2 reviewers highlight real-time dashboards, quick result visibility and automated bug tagging as useful for triage.Read 14 Oct 2026 · g2.com
- Praise: usability and integration
- G2 reviewers repeatedly praise the simple interface, easy setup, JUnit/TestNG/Selenium integrations, centralized history and customizable dashboards.Read 14 Oct 2026 · g2.com
- Quality Gates
- Quality Gates applies rules to test results and feeds pass or fail decisions back into CI/CD workflows.Read 14 Oct 2026 · reportportal.io
- Rating on Capterra
- 0.0 out of 5 from 0 reviews.Read 14 Oct 2026 · capterra.com
- Rating on G2
- 4.3 out of 5 from 4 reviews.Read 14 Oct 2026 · g2.com
- Rating on GetApp
- 0 out of 5 from 0 reviews.Read 14 Oct 2026 · getapp.com
- Real-time analytics
- Incoming execution status and results are available while tests are running rather than only after completion.Read 14 Oct 2026 · reportportal.io
- Recommended hardware
- The hardware guide recommends SSD storage and lists a small Docker configuration of 4 CPUs, 8 GB RAM and 300 GB disk.Read 14 Oct 2026 · reportportal.io
- Release cadence
- The release section lists versions through 26.0.6 and says releases include features, fixes and security updates.Read 14 Oct 2026 · reportportal.io
- Reporting
- The product offers real-time reporting and unified test reporting in one place.Read 30 Sep 2026 · reportportal.io
- REST API
- The REST API can create and update launches, tests, logs, attachments, comments and attributes, retrieve reporting data and support custom extensions.Read 14 Oct 2026 · reportportal.io
- Rich artifacts
- Reports can include logs, screenshots, videos and network-traffic payloads to aid diagnosis.Read 14 Oct 2026 · reportportal.io
- SaaS data protection
- The FAQ says SaaS traffic uses SSL and SaaS data at rest is encrypted by AWS, while on-premises encryption depends on the customer’s load balancer and DevOps configuration.Read 14 Oct 2026 · reportportal.io
- SDKs and agents
- Official client and agent repositories support Java, .NET, JavaScript and Python integrations, with PHP and other community integrations also documented.Read 14 Oct 2026 · reportportal.io
- Security controls
- The security article describes TLS, encryption at rest, SAML/LDAP/Active Directory SSO, role-based access, scoped tokens, retention rules and audit logs.Read 14 Oct 2026 · reportportal.io
- Self-hosting
- The community edition can be deployed with Docker, Kubernetes or Google Cloud Marketplace, and the source repository supplies Docker Compose files.Read 14 Oct 2026 · reportportal.io
- Unified reporting
- The product stores test cases with logs, screenshots, binary artifacts and execution history in one reporting workspace.Read 14 Oct 2026 · reportportal.io
Plans and prices
Strong points and limits
Strong points
- Real-time unified reporting and dashboards
- Auto-Analyzer helps triage failed reports
- Quality Gates feed decisions into CI/CD tools
- Docker, Kubernetes, and Google Cloud deployment paths
Limits
- Startup retention is limited to 12 months
- Startup and Business are billed quarterly
- Trial uses shared SaaS with Startup-tier limits
Who it suits
ReportPortal suits software teams that need to consolidate automated test results, investigate failures, and connect quality decisions to CI/CD. The self-hosted community edition is an option for teams seeking an open-source deployment.
ReportPortal in depth
Read the full write-up
ReportPortal brings automated test results, failure triage and release checks into one system. It suits teams with established test suites and CI/CD workflows; the main trade-off is choosing between self-hosted community support and SaaS plans with substantial storage and retention differences.
Its strongest case is for teams that need reporting to inform release decisions, rather than a simple place to view test output.
Overview
ReportPortal aggregates and analyzes automated test reports to help teams assess release health. Unified, real-time reporting and dashboards bring results, trends and metrics together. That is useful when teams need a shared view across repeated runs, but it is more capability than a basic report viewer requires.
Quality Gates apply rules to test-report attributes and feed pass-or-fail decisions into CI/CD tools. They can connect test results to release control, while leaving teams responsible for choosing rules that reflect their own release criteria.
Key features
Failure analysis: Auto-Analyzer uses machine-learning algorithms trained on investigated failure history to assist with triage. This is most relevant to teams with recurring failures and a history of investigation; it supports, rather than replaces, human review.
Reporting and dashboards: Real-time reporting, unified results and widgets for trends and metrics give teams a common view of test health.
Quality Gates: Rule-based decisions can feed into CI/CD workflows, making the product useful for release checks as well as post-run analysis.
Integrations and API: Documented plugins cover bug tracking, notifications, authorization, test data import and Sauce Labs. Slack, Telegram and email are notification examples. The open API can push and pull data for third-party tools such as Power BI and Grafana, and support custom reports.
Framework and CI/CD coverage: Supported frameworks include TestNG, Pytest, Playwright, Postman, NUnit, Cypress, Jest and Vitest, among others. CI/CD integrations include Azure DevOps, CircleCI, GitHub Actions, GitLab CI and Jenkins.
Flaky tests and trends: Flaky-test detection and execution trend reports help teams track recurring instability and changes across runs.
Pricing
The free community edition costs free. It is open source, self-hosted and supported by the community, with Docker, Kubernetes and Google Cloud Marketplace deployment paths. It is the clearest fit for teams able to manage their own installation and support; it does not include the paid service packages.
Startup costs $569 a month, billed Quarterly. It includes 100 GB of storage, up to 12 months of retention, unlimited users, one project space and a shared instance. The 30-day trial uses Startup storage and retention limits. Startup is suited to teams that can work within one project space and shared hosting, but its retention ceiling is notably shorter than Business.
Business costs $2,659 a month, billed Quarterly. It includes 1 TB of storage, up to five years of retention, unlimited users, a dedicated instance and multiple project spaces. It fits organizations that need longer history, more storage or separation across project spaces; the higher price buys meaningful capacity and deployment differences, not just more users.
Enterprise has custom pricing. It offers a dedicated instance and services, extended storage and retention, unlimited users and unlimited project spaces. This is for organizations whose needs exceed the defined Business limits and that are prepared to request a quote.
Silver Service Package costs $10,000 a year for 50 support hours; Gold costs $20,000 a year for 150 hours; Platinum costs $50,000 a year for 600 hours. Each includes all premium features, unlimited email support and a response SLA of up to 24 hours. These packages suit teams that need defined annual support capacity; the listed distinction is the number of hours.
Platforms
ReportPortal supports API, Linux, macOS, self-hosted, web and Windows. Deployment paths include Docker, Kubernetes and Google Cloud Marketplace; Docker support is listed for Linux, macOS and Windows. The SaaS comparison describes SSO through Okta SAML and Azure SAML, plus LDAP or Active Directory authentication. The pricing page displays SOC 2, ISAE 3402, ISO 9001 and ISO 27001 certification badges.
Who it's for
ReportPortal is a strong fit for teams running automated tests across supported frameworks and CI/CD systems that want shared reporting, failure triage and rule-based release decisions. Self-hosting makes the free community edition relevant to teams prepared to operate it themselves. SaaS Startup and Business suit teams that prefer a hosted service and can match their project, storage and retention needs to the respective limits.
It is less compelling for a small team that only needs to inspect reports, or for a team that needs more retention or project spaces than Startup provides but cannot justify Business pricing.
Pros and cons
Pro: Reporting, dashboards, failure triage and quality gates connect test visibility with release decisions.
Pro: The free, open-source self-hosted edition offers Docker, Kubernetes and Google Cloud Marketplace deployment options.
Pro: Unlimited users on both named SaaS tiers avoid per-seat limits.
Con: Startup is limited to one project space, 100 GB and up to 12 months of retention; teams needing more must consider a much pricier Business tier or custom Enterprise offering.
Con: The trial runs on a shared SaaS instance with Startup-tier storage and retention, so it does not preview Business capacity or dedicated hosting.
Con: The community edition relies on community support, while paid support hours require annual service packages.
Alternatives
For a broader shortlist, see Test Analytics Software.
Qualflare is worth comparing when a smaller project is the priority: its free Starter plan has one project, one active user, 200 test cases and 100 test reports, while Core costs $16 a month.
Testspace may suit teams focused on session-based testing: Basic costs $32 a month for four users, two private projects, unlimited public projects and 200 sessions.
Buildkite is an alternative when CI execution capacity is central: its free plan includes up to five users, ten concurrent jobs and 2,000 Linux vCPU minutes per month.
Parasoft SOAtest is another option, with tailored pricing based on business needs and a free trial.
TestBeats offers credit-based plans, including Pro 200 at $18 a month for 200 credits, up to 400 test runs and up to 4,000 test cases.
BuildPulse is a paid alternative with 3,000 free runner minutes every month before per-minute pricing, for Linux x64 and Linux arm64 runners.
Allure Report is a free, open-source test reporting tool under Apache License 2.0, making it a direct consideration for teams seeking reporting without ReportPortal's paid SaaS tiers.
BrowserStack Test Reporting & Analytics is another freemium option; its free plan retains test run history and assertion failure logs for up to 60 days.
Verdict
Choose ReportPortal if your team needs automated test reporting to feed failure triage and configurable CI/CD quality decisions, and you can either operate the open-source edition or pay for the SaaS capacity you need. Look elsewhere if you only need a lightweight report viewer, or if Startup's storage and retention limits do not fit and Business pricing is out of reach.
Verdict
ReportPortal combines test reporting, failure triage, and rule-based quality decisions with self-hosted and SaaS options. Compare the retention limits and deployment model before choosing a plan.
Where Specifiction places it
- Test Analytics Software#5 of 308.9