Request Tracker for Incident Response pricing
4 plans read from requesttracker.com
CommunityFree Unlimited users & tickets · full RT feature set · source code & API access · community forum support Read 8 Oct 2026 · requesttracker.com
Build$450 a month Billed annually20,000 tickets/year · 1 designated support rep · email support · 2 business day SLA · 1 support request / quarter · 4 Q&A requests / quarter Read 8 Oct 2026 · requesttracker.com
Scale$1,650 a month Billed annually100,000 tickets/year · 2 designated support reps · email & chat support · 1 business day SLA · 4 support requests / quarter · 8 Q&A requests / quarter Read 8 Oct 2026 · requesttracker.com
TransformPriced on request Unlimited tickets · 4 designated support reps · email & chat support · 4 business hour SLA · 24×7 emergency support Read 8 Oct 2026 · requesttracker.com
In short
- Request Tracker for Incident Response has a free plan (Community).
- A free trial is offered.
- Paid plans published: 2, from $450 a month.
- 1 plan is priced on request (Transform).