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RollCall

rollcall.com.au

Free plan WebiOSAndroidAPI
Visit rollcall.com.au
Spec score 8.4 #5 of 24 in School Bus Routing Software

What it is

RollCall provides school bus management and duty-of-care tools for schools and bus operators. Students tap on and off during journeys, updating parents and school staff with real-time journey information. Families can use the parent app to track buses, manage absences and bus changes, and make payments. Smart Route uses verified stops to help schools plan routes and reduce student transit times. Bus Guardian records a bus check when a driver or supervisor taps the control board at the back of the bus. Listed integrations include TASS, Sentral, Veracross, Compass, FACTS, Wonde, payment providers, and Microsoft 365 and Google Workspace sign-in. Schools connect their own payment provider, and RollCall says it takes no cut of payments. Its managed service supplies and runs devices and SIMs, and handles enrolment and support. RollCall states that its information security management system is ISO/IEC 27001:2022 certified, data is hosted in AWS Sydney and encrypted in transit, and security specialists conduct monthly penetration tests. The parent app is free; schools or operators subscribe at tailored pricing, with a quote or demo requested.

Spec sheet

What it does
RollCall combines NFC student tap-on/tap-off records, GPS bus tracking, route planning, parent notifications and school administration for student transport.Read 15 Oct 2026 · rollcall.com.au
Purpose
RollCall provides school bus management and duty-of-care tools for schools and bus operators.Read 8 Oct 2026 · rollcall.com.au
Integrations
Listed integrations include TASS, Sentral, Veracross, Compass, FACTS, Wonde, Stripe, Westpac PayWay, NAB, PayPal, Sticitt, Microsoft 365, Google Workspace, PIPs, PPC and MonitorWA.Read 15 Oct 2026 · rollcall.com.au
Support
RollCall provides a searchable help centre, support-ticket submission, email support and phone contact at 1300 821 116.Read 15 Oct 2026 · rollcall.freshdesk.com
Headquarters
LinkedIn lists Melbourne as headquarters; the website gives 1/146-148 Thistlethwaite Street, South Melbourne, Victoria 3205.Read 15 Oct 2026 · au.linkedin.com
API integration setup
Sentral integrations require API access, an API key or token, a base URL and nightly synchronisation after RollCall validation.Read 15 Oct 2026 · rollcall.freshdesk.com
Bus Guardian
Bus Guardian requires a driver or supervisor walk-check and records completion centrally to help ensure no child remains on a bus.Read 15 Oct 2026 · rollcall.com.au
Cashless fares
Parents can top up balances or buy term passes, while fares are linked to verified travel and RollCall takes no payment cut.Read 15 Oct 2026 · rollcall.com.au
Company founded
LinkedIn lists RollCall Safety Solutions as founded in 2015.Read 15 Oct 2026 · au.linkedin.com
Company ownership
LinkedIn classifies RollCall Safety Solutions as privately held.Read 15 Oct 2026 · au.linkedin.com
Company size
LinkedIn lists the company size as 11–50 employees.Read 15 Oct 2026 · au.linkedin.com
Custom data API
Custom Push Integration accepts student, parent and relationship data through JSON uploads or a configured API request.Read 15 Oct 2026 · rollcall.freshdesk.com
Display Routes
Schools can show live departure information on route-display screens.Read 15 Oct 2026 · rollcall.com.au
Documentation
The Freshdesk knowledge base lists administrator, driver-device, parent, integration, payment, SSO, Smart Route and release-note documentation.Read 15 Oct 2026 · rollcall.freshdesk.com
Hosting
Student data is processed and stored in AWS Sydney across multiple availability zones and is not replicated offshore, according to RollCall.Read 15 Oct 2026 · rollcall.com.au
Hosting and encryption
RollCall says data is hosted in AWS Sydney and encrypted in transit between devices, apps, and servers.Read 8 Oct 2026 · rollcall.com.au
Identity controls
RollCall supports SAML single sign-on, multi-factor authentication, role-based access and access logging.Read 15 Oct 2026 · rollcall.com.au
Independent school handbook rating
A 2024 Peregian Beach Community College transport handbook displayed the RollCall Parent app at 4.7 stars from 2.2K ratings and marked it free.Read 15 Oct 2026 · pbc.qld.edu.au
Limit: absence workflow
An Apple reviewer said recurring absences were unavailable and weekly absence entry was cumbersome for irregular riders.Read 15 Oct 2026 · apps.apple.com
Limit: arrival estimates
An Apple reviewer requested approximate bus times for stops; RollCall says it displays scheduled times instead of GPS countdown estimates.Read 15 Oct 2026 · apps.apple.com
Limit: login and crashes
Apple reviewers reported login failures, repeated reloads, crashes, timeouts and slow or glitchy performance after an update.Read 15 Oct 2026 · apps.apple.com
Limit: recurring booking edits
An Apple reviewer reported that recurring bookings could not be modified without deleting and recreating them.Read 15 Oct 2026 · apps.apple.com
Live tracking
The system shows buses on live maps and ties location data to individual student boarding and alighting scans.Read 15 Oct 2026 · rollcall.com.au
Maker legal name
The privacy policy identifies the provider as RollCall Safety Solutions Pty Ltd.Read 15 Oct 2026 · rollcall.com.au
News: intake workflow
A 1 September 2026 RollCall article described an embedded branded bus sign-up workflow that matches applications to student records and can auto-approve or route them for review.Read 15 Oct 2026 · rollcall.com.au
News: parent-app relaunch
RollCall announced a rebuilt Parent App on 4 August 2026 with redesigned navigation, faster performance and real-time synchronisation across driver, parent and admin apps.Read 15 Oct 2026 · rollcall.com.au
Parent app
Parents can follow buses, receive boarding and alighting alerts, book or change trips, report absences and pay fares.Read 15 Oct 2026 · rollcall.com.au
Payments
Schools connect their own payment provider, and RollCall says it takes no cut of payments.Read 8 Oct 2026 · rollcall.com.au
Praise: live tracking
An Apple reviewer said the app generally works well and shows the bus location in real time.Read 15 Oct 2026 · apps.apple.com
Praise: notifications
An Apple reviewer said boarding notifications provide peace of mind and that adding money is easy.Read 15 Oct 2026 · apps.apple.com
Public API
RollCall documents a token-secured card-update endpoint that lets external card systems or school scripts send student card codes.Read 15 Oct 2026 · rollcall.com.au
Rating on Apple App Store
4.6 out of 5 from 4.6K ratingsRead 15 Oct 2026 · apps.apple.com
Rating on Google Play
4.6 out of 5 from 1.48K ratingsRead 15 Oct 2026 · rollcall.com.au
Route planning
Smart Route lets schools create verified stops and drag them into routes to plan bus networks.Read 15 Oct 2026 · rollcall.com.au
Scale
RollCall reports more than 300 schools and operators, about 30,000 daily active users, roughly 100,000 student scans per school day and 99.9% uptime.Read 15 Oct 2026 · rollcall.com.au
Scale and availability
RollCall reports serving more than 300 schools and bus operators with 99.9% platform uptime.Read 8 Oct 2026 · rollcall.com.au
Security certification
RollCall states that its information-security system is ISO/IEC 27001:2022 certified through 19 September 2027.Read 15 Oct 2026 · rollcall.com.au
Security testing
The company says it performs monthly penetration testing and continuous monitoring; a Borderless CS test reportedly found no critical findings.Read 15 Oct 2026 · rollcall.com.au
Student tracking
Student tap-on and tap-off scans update parents and school staff with journey information in real time.Read 8 Oct 2026 · rollcall.com.au
System requirement
The Apple listing requires iOS 15.1 or later for iPhone and iPad.Read 15 Oct 2026 · apps.apple.com

Plans and prices

RollCall Parent App Free Free for families whose school or bus operator subscribes · iOS and Android Read 15 Oct 2026 · rollcall.com.au
RollCall for schools and bus operators Priced on request Tailored pricing; request a quote or book a demo Read 8 Oct 2026 · rollcall.com.au
RollCall school and bus-operator platform Priced on request Tailored quote · Demo required Read 15 Oct 2026 · rollcall.com.au

Every RollCall plan and price →

Strong points and limits

Strong points

  • Tap-on and tap-off scans update journey information
  • Families can manage absences and bus changes
  • Smart Route plans with verified stops
  • Managed service handles devices, SIMs, enrolment, and support

Limits

  • School and operator pricing is available only on request
  • Schools connect their own payment provider
  • The free app does not remove the school or operator subscription

Who it suits

RollCall suits schools and bus operators managing student transport and communicating journey information to families. The free parent app is for families, while schools or operators pay for the service at tailored pricing.

RollCall in depth

Read the full write-up

RollCall is school-bus management software for schools and bus operators. It suits organizations that want student journey updates joined to route planning and bus checks. Its strongest case is coordinating the family and operational sides of transport; the main trade-off is that schools and operators must subscribe for families to use the free parent app.

Overview

Tap-on and tap-off scans connect student boarding activity to real-time journey updates for parents and school staff. Parents can also track buses, manage absences and bus changes, and make payments. That makes RollCall a better fit for student transport programs that need family-facing tools than for operators seeking only vehicle location.

Smart Route uses verified stops to plan routes, with the aim of reducing student transit times. Bus Guardian records a check when a driver or supervisor taps a control board at the back of the bus. The scan-based journey record and defined bus-check step give schools operational processes as well as tracking, but require staff to follow those steps consistently.

Schools connect their own payment provider, and RollCall says it takes no cut of payments. That avoids a platform share of payment transactions, while leaving provider selection and connection to the school. RollCall also offers a managed service that supplies and runs devices and SIMs, handles enrolment, and provides support, which can reduce the operational burden for organizations that want help with deployment.

Key features

Student journey tracking: Tap-on and tap-off scans update parents and school staff in real time. This ties updates to students' journeys rather than relying only on a bus's location.

Parent app: Families can follow buses, manage absences and bus changes, and make payments. Its usefulness depends on the school or operator subscribing to RollCall.

Route planning: Smart Route uses verified stops to plan routes and reduce transit times, making it relevant to schools organizing student transport.

Bus checks: Bus Guardian records a check after a driver or supervisor taps the rear control board. Organizations should account for that physical step in their bus and staff routines.

Integrations and payments: RollCall lists integrations with TASS, Sentral, Veracross, Compass, FACTS, Wonde, payment providers, and Microsoft 365 and Google Workspace sign-in. Schools use their own payment provider, with no cut taken by RollCall.

Security and availability: RollCall says its information security management system is certified to ISO/IEC 27001:2022, data is hosted in AWS Sydney and encrypted in transit, and security specialists conduct monthly penetration tests. It reports continuous monitoring and 99.9% platform uptime, and says it serves more than 300 schools and bus operators.

Pricing

The RollCall Parent App costs free and is free to download and use on iOS and Android. That is a family-facing free app, not an independent free service: a school or bus operator must subscribe for it to be used with RollCall.

RollCall for schools and bus operators has custom pricing. Organizations can request a quote or book a demo. This is the relevant subscription for schools and operators; families do not pay for the app, but the organization bears the service cost.

Platforms

RollCall supports Android, iOS, web, and API access. The parent app is available on iOS and Android. A driver mobile app is also offered, alongside student data import through SIS sync.

Who it's for

RollCall is suited to schools and bus operators that need to keep families informed while coordinating routes and recording bus checks. Its integrations and managed service may also suit organizations looking to connect school systems and delegate device, SIM, and enrolment operations. It is less compelling for a buyer that needs a standalone, self-service family tracker or wants a public fixed subscription price before engaging with the provider.

Pros and cons

Pro: Student scans and live bus tracking combine journey-level updates with vehicle visibility for parents and staff.

Pro: Verified-stop route planning and Bus Guardian checks address route design and a specific on-bus duty-of-care step.

Pro: Schools retain their payment-provider relationship, and RollCall says it takes no cut of payments.

Pro: The managed service covers devices, SIMs, enrolment, and support, useful for organizations that want operational help.

Con: The free parent app depends on an organization buying the service, so families cannot adopt it on their own.

Con: School and operator pricing is custom, making direct budget comparison harder without requesting a quote or demo.

Con: Bus Guardian requires a driver or supervisor to tap a control board at the back of the bus, adding a staff action to the checking process.

Alternatives

School Bus Routing Software is a useful starting point for comparing tools focused on bus routing.

Choose RouteCabin if a free tier with defined capacity is a priority: its free plan covers up to 15 passengers, one vehicle, and two drivers, with live tracking, attendance, basic fee records, and email support. RollCall's parent app is free, but the school or operator must subscribe.

School Bus Manager is an alternative with published annual Lite pricing of $990 a year for up to 500 riders, plus a $199 one-time startup fee in the first year. It has a free trial, unlike RollCall's stated pricing approach.

Consider BusWhere if you want to evaluate a school or district service with a free trial; its pricing is available by contacting the provider, with discounts for larger fleets.

AlphaRoute, BusBoss, BusPlanner, HNH HTSTM, and RouteBot are other options to compare.

Verdict

Choose RollCall if your school or bus operation wants student-level journey updates, route planning, parent tools, and a recorded bus-check process in one service. Its integration range and managed support strengthen the case for organizations coordinating a full transport program. Look elsewhere if you need a family app that works without an organizational subscription or a fixed school-side price to assess upfront.

Verdict

RollCall combines student journey updates with route planning, parent tools, and bus checks. The parent app is free to use, but schools or operators subscribe at tailored pricing.

Where Specifiction places it

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