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Rundeck

pagerduty.com

From $125/mo Free plan Open source WebWindowsmacOSLinuxAPISelf-hosted
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Spec score 8.8 #4 of 32 in Cloud Automation Software

What it is

Rundeck gives incident response teams a self-service way to run automated workflows for preventing, diagnosing and resolving incidents. Jobs can start automatically when a PagerDuty incident begins or be launched manually from the PagerDuty interface. They can gather logs, service status and performance checks from affected systems, then add actions and results to the incident timeline. Runbook Automation can invoke workflows through a web interface, CLI, APIs or integrated applications. Certified Enterprise Plugins include ServiceNow, Kubernetes, Ansible, Datadog, VMware, GitHub, AWS SNS and SQL Runner. Single sign-on is supported with providers such as LDAP, Active Directory and SAML. Buyers can use the managed product or deploy self-hosted on-premise or in a private cloud; a license is required for self-hosted operation. The hosted Runbook Automation plan costs $125 a month, billed per user plus a platform fee. A free plan and a 14-day full-featured trial with no credit card are listed. Standard Support is listed for weekday business hours, while Platinum Support is 24×7.

Spec sheet

What it does
Rundeck orchestrates existing scripts, tools, APIs and system commands into repeatable operational workflows.Read 15 Oct 2026 · rundeck.com
Purpose
Rundeck gives incident response teams a self-service way to run automated workflows that prevent, diagnose, and resolve incidents.Read 7 Oct 2026 · pagerduty.com
Intended users
PagerDuty identifies engineering, IT, customer service, and security teams as frontline incident response users for Rundeck.Read 7 Oct 2026 · pagerduty.com
Trial
PagerDuty offers a full-featured free trial for 14 days with no credit card required.Read 7 Oct 2026 · pagerduty.com
Integrations
Official plugin documentation lists AWS, Azure, Google Cloud, Kubernetes, Datadog, Jira, PagerDuty and ServiceNow integrations.Read 15 Oct 2026 · docs.rundeck.com
Support
Runbook Automation Standard Support is listed as available 8 a.m. to 5 p.m. business hours Monday through Friday, while Platinum Support is listed as 24×7.Read 7 Oct 2026 · pagerduty.com
Founded
2016Read 28 Sep 2026 · pagerduty.com
Activity auditing
Execution history records run time, duration, status and command output for each job.Read 15 Oct 2026 · rundeck.com
Ansible integration
Rundeck can run Ansible playbooks as steps alongside other automation.Read 15 Oct 2026 · rundeck.com
API availability
Rundeck publishes a versioned REST API with OpenAPI/Swagger and an API Explorer; the current documented API version is 59 with version 17 as the minimum supported version.Read 15 Oct 2026 · docs.rundeck.com
API format and authentication
The API uses JSON, supports token or username/password authentication, and accepts tokens through a header or URL parameter.Read 15 Oct 2026 · docs.rundeck.com
API limitation
Rundeck 6 and later expose JSON only through the REST API; XML API negotiation was removed.Read 15 Oct 2026 · docs.rundeck.com
Cloud and infrastructure operations
Documented use cases include storage, containers, multi-cloud resource management and database administration.Read 15 Oct 2026 · rundeck.com
Commercial high availability
Commercial editions add clustered high availability, failover and Enterprise Runners for remote environments.Read 15 Oct 2026 · rundeck.com
Commercial support
Professional PagerDuty support is available only with a Runbook Automation subscription.Read 15 Oct 2026 · docs.rundeck.com
Community plugins
Featured plugins cover Ansible, Jenkins, Kubernetes, Chef, Puppet, HashiCorp Vault, Azure Storage, Google Cloud and Jira.Read 15 Oct 2026 · rundeck.com
Company customers
LinkedIn says more than 34,000 paid and free customers rely on PagerDuty and describes the company as serving nearly half of the Fortune 500.Read 15 Oct 2026 · linkedin.com
Company founded
LinkedIn lists PagerDuty as founded in 2009.Read 15 Oct 2026 · linkedin.com
Company founders
Crunchbase names Alex Solomon, Andrew Miklas and Baskar Puvanathasan as PagerDuty founders.Read 15 Oct 2026 · crunchbase.com
Company headquarters
LinkedIn lists PagerDuty headquarters in San Francisco, California.Read 15 Oct 2026 · linkedin.com
Company legal name
Crunchbase lists the maker as PagerDuty, Inc., an active public company traded as NYSE:PD.Read 15 Oct 2026 · crunchbase.com
Company ownership of Rundeck
Crunchbase lists Rundeck as a PagerDuty subsidiary.Read 15 Oct 2026 · crunchbase.com
Company size
LinkedIn gives PagerDuty a company-size range of 1,001 to 5,000 employees.Read 15 Oct 2026 · linkedin.com
Enterprise plugins
Certified Enterprise Plugins include ServiceNow, Kubernetes, Ansible, Datadog, VMware, GitHub, AWS SNS, and SQL Runner.Read 7 Oct 2026 · pagerduty.com
Funding record
Crunchbase shows eight funding rounds and lists investors including Wellington Management and Andreessen Horowitz, but masks the dollar amounts.Read 15 Oct 2026 · crunchbase.com
Incident automation
Rundeck jobs can be triggered automatically at the start of a PagerDuty incident or manually from the PagerDuty interface.Read 7 Oct 2026 · pagerduty.com
Incident enrichment
Rundeck jobs can gather logs, service status, and performance checks from affected systems.Read 7 Oct 2026 · pagerduty.com
Incident timeline
Rundeck automatically updates incident timelines with actions taken and their results.Read 7 Oct 2026 · pagerduty.com
Integration options
Runbook Automation can invoke automation through web, CLI, APIs, or integrated applications.Read 7 Oct 2026 · pagerduty.com
Job scheduling
The product schedules recurring jobs such as reports, file transfers and maintenance tasks without relying on cron or Windows Task Scheduler.Read 15 Oct 2026 · rundeck.com
Latest release
The GitHub project lists version 6.2.1 released on September 9, 2026 as its latest release.Read 15 Oct 2026 · github.com
Licence
PagerDuty describes Rundeck as open source, while Runbook Automation is separately licensed commercial software.Read 15 Oct 2026 · docs.rundeck.com
License requirement
The self-hosted download page says a license is required to operate PagerDuty Runbook Automation.Read 7 Oct 2026 · pagerduty.com
Limit: G2 documentation requests
G2 discussion posts ask for more user guides, videos, release explanations and clearer documentation.Read 15 Oct 2026 · g2.com
Limit: G2 job-history requests
G2 users requested job-history archiving, purging old executions, favorites and better sorting, indicating gaps in those workflows at the time of posting.Read 15 Oct 2026 · g2.com
Limit: G2 workflow controls
G2 discussions describe manual retry of failed workflow jobs and approval-before-execution as user needs.Read 15 Oct 2026 · g2.com
Managed security
PagerDuty says it handles security patching, protection, monitoring, and compliance for the managed product.Read 7 Oct 2026 · pagerduty.com
Plugin extensibility
Most Rundeck capabilities are implemented through plugins, and developers can create custom plugins.Read 15 Oct 2026 · rundeck.com
Praise: setup and reliability
A G2 testimonial displayed on the product features page praises easy setup of simple and complex jobs and dependable continued execution with alerts when problems occur.Read 15 Oct 2026 · rundeck.com
Production database warning
The documentation says embedded H2 is for testing or non-production because an ungraceful shutdown can corrupt data; production should use an external database.Read 15 Oct 2026 · docs.rundeck.com
Rating on G2
0 out of 5 from 0 reviews; the page shows an NPS score of 49.Read 15 Oct 2026 · g2.com
Secrets management
Key Storage protects passwords, private keys and tokens and can integrate with AWS Secrets Manager, Azure Key Vault, HashiCorp Vault, CyberArk and Delinea.Read 15 Oct 2026 · docs.rundeck.com
Security advisories
PagerDuty maintains a vulnerability-reporting process and publishes advisories for issues affecting Rundeck.Read 15 Oct 2026 · github.com
Security features
Runbook Automation supports single sign-on with identity providers such as LDAP, Active Directory, or SAML.Read 7 Oct 2026 · pagerduty.com
Self-hosted availability
The self-hosted product is offered on-premise or in a private cloud, and the download page lists Linux, Windows, and Mac OS X as supported operating systems.Read 7 Oct 2026 · pagerduty.com
Self-hosting
The software can be installed as RPM, DEB, WAR or Docker packages on supported servers.Read 15 Oct 2026 · docs.rundeck.com
Self-service automation
Teams can expose controlled automation for DevOps and platform users to run themselves.Read 15 Oct 2026 · rundeck.com
Source-control integration
SCM plugins synchronize job definitions with repositories, with Git included as a built-in option.Read 15 Oct 2026 · docs.rundeck.com
Supported server operating systems
Documented supported or recommended systems include RHEL 8+, Oracle Linux 8+, Amazon Linux 2023, Ubuntu 22.04.3+, Debian 12+ and Windows Server 2019+.Read 15 Oct 2026 · docs.rundeck.com
System requirements
Rundeck 6 requires Java 17 at minimum and supports Java through version 25; Azul Zulu OpenJDK is recommended.Read 15 Oct 2026 · docs.rundeck.com
Workflow execution
Jobs can combine ordered workflow steps, options, notifications and plugin integrations.Read 15 Oct 2026 · docs.rundeck.com

Plans and prices

Rundeck Community Free Free of charge; registration required to download Open-source edition · community support · self-hosted Read 15 Oct 2026 · rundeck.com
Runbook Automation $125 a month Per user/month plus platform fee PagerDuty-hosted SaaS · web, CLI and API invocation · plugins · SSO and cloud secrets · physical and cloud execution Read 15 Oct 2026 · pagerduty.com
Runbook Automation Self-Hosted Priced on request Contact sales On-premises or private-cloud deployment · web, CLI and API invocation · plugins · SSO and cloud secrets · physical and cloud execution Read 15 Oct 2026 · pagerduty.com

Every Rundeck plan and price →

Strong points and limits

Strong points

  • Jobs can trigger at incident start or manually.
  • Incident timelines record actions and results.
  • Supports web, CLI, API and integrated application automation.
  • Self-hosted deployment is available on-premise or in private cloud.
  • Supports single sign-on with LDAP, Active Directory or SAML.

Limits

  • Hosted plan costs $125 a month per user plus platform fee.
  • Self-hosted operation requires a license.
  • Standard Support is limited to weekday business hours.

Who it suits

Rundeck is for engineering, IT, customer service and security teams handling incidents. It may suit teams that want automated incident workflows and a choice of managed or self-hosted deployment.

Verdict

Rundeck links automated runbooks with incident jobs, system checks and timeline updates. The hosted plan has a listed per-user price plus a platform fee; self-hosted deployment requires a license.

Where Specifiction places it

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