Salesforce Authenticator

Spec sheet

Purpose

Salesforce Authenticator is a mobile app used as a second factor for multi-factor authentication logins.Read 11 Oct 2026 · help.salesforce.com

Free plan

YesRead 21 Sep 2026 · salesforce.com

Headquarters

San Francisco, California, United StatesRead 28 Sep 2026 · salesforce.com

Maker

Salesforce says it was founded in 1999 and has its headquarters in San Francisco.Read 11 Oct 2026 · careers.salesforce.com

Automated approvals

When enabled, Einstein automation can trust requests that a user has approved three or more times for future logins.Read 11 Oct 2026 · help.salesforce.com

Code type

totpRead 21 Sep 2026 · salesforce.com

Device requirements

The documented requirements are iPhone XR or later with iOS 14.0 or later, or an Android phone with Android 9.0 or later.Read 11 Oct 2026 · help.salesforce.com

Editions and limits

MFA support covers listed Salesforce editions from Essentials through Contact Manager, while Database.com Edition is unsupported.Read 11 Oct 2026 · help.salesforce.com

Encrypted backup

YesRead 21 Sep 2026 · salesforce.com

Location privacy

Location data used for automated verifications and activity history is stored securely on the mobile device, not in the cloud.Read 11 Oct 2026 · help.salesforce.com

Location use

Salesforce says location data is used only to automate identity verification requests and is not shared with anyone.Read 11 Oct 2026 · help.salesforce.com

Offline codes

The app generates time-based one-time passwords that can be used to log in to other accounts without an internet connection.Read 11 Oct 2026 · help.salesforce.com

Other accounts

It supports any online service that offers MFA with TOTP codes, including accounts connected by scanning a QR code.Read 11 Oct 2026 · help.salesforce.com

Push approvals

YesRead 21 Sep 2026 · salesforce.com

Push verification

For Salesforce logins, the app sends a push notification after the user enters a username and password, which the user can approve in the app.Read 11 Oct 2026 · help.salesforce.com

Salesforce products

Salesforce Authenticator is available for Salesforce products that provide MFA functionality.Read 11 Oct 2026 · help.salesforce.com

Security guidance

Salesforce recommends phishing-resistant verification methods for privileged users; its help page describes Salesforce Authenticator as a standard MFA method.Read 11 Oct 2026 · help.salesforce.com

Supported platforms

iOS,AndroidRead 21 Sep 2026 · salesforce.com

Team administration

YesRead 21 Sep 2026 · salesforce.com

Plans and prices

Every Salesforce Authenticator plan and price →

Where Specifiction places it

• Authenticator apps#27 of 1118.3