Salsify PIM
salsify.com
What it is
Salsify PIM is a cloud-native, multi-tenant product information system for omnichannel commerce. It gives brands, retailers, and distributors a central place to manage product content, with separate channel- and region-specific versions while preserving traceability as information changes. Data-quality rules address endpoint requirements, and a no-code workflow builder with a task workspace organizes go-to-market work. The platform combines product information management with content syndication and direct publishing. REST and GraphQL APIs support programmatic import and export, with webhook documentation also provided. Named enterprise integrations include SAP, Adobe Commerce, Salesforce, Shopify, Oracle, and Informatica. Salsify says customer data is encrypted in transit and at rest, including backups, and supports SAML 2.0 single sign-on with Okta, OneLogin, ADFS, and Google. Standard support includes self-service resources, tickets, and standard SLAs; paid options can add 24/7 access and live chat. Pricing is on request.
Spec sheet
- Purpose
- Salsify PIM provides a central system of record for product information for omnichannel commerce.Read 12 Oct 2026 · salsify.com
- Intended users
- Salsify describes its PXM platform as helping brands manage product content and experiences across retail, digital, and other consumer touchpoints.Read 11 Oct 2026 · salsify.com
- Integrations
- The platform uses REST and GraphQL APIs to ingest and export product content and offers pre-built integrations and implementation partners.Read 12 Oct 2026 · salsify.com
- Support
- PXM users can open a support ticket and access a learning center with step-by-step platform guidance.Read 12 Oct 2026 · salsify.com
- Headquarters
- Boston, Massachusetts, United StatesRead 28 Sep 2026 · salsify.com
- Founded
- 2012Read 28 Sep 2026 · salsify.com
- APIs
- The PXM platform uses REST and GraphQL APIs to programmatically ingest and export product content, and Salsify also provides webhook documentation.Read 11 Oct 2026 · salsify.com
- Channel and region management
- Users can manage distinct versions of product information for different channels and regions while maintaining traceability as content is transformed.Read 11 Oct 2026 · salsify.com
- Channel management
- Teams can manage channel- and region-specific product information while retaining traceability as content is transformed.Read 12 Oct 2026 · salsify.com
- Cloud delivery
- Salsify describes its PIM as cloud-native and multi-tenant, with the latest version available without customer-managed upgrades.Read 12 Oct 2026 · salsify.com
- Data protection
- Salsify says customer data is encrypted in transit with at least TLS 1.2 and encrypted at rest, including system and database backups.Read 12 Oct 2026 · salsify.com
- Data quality
- It helps teams structure and govern product data while meeting the distinct requirements of downstream endpoints.Read 12 Oct 2026 · salsify.com
- Data quality rules
- YesRead 20 Sep 2026 · salsify.com
- Digital asset management
- YesRead 20 Sep 2026 · salsify.com
- Hosting
- Salsify describes its PIM as cloud-native software with a multi-tenant architecture.Read 11 Oct 2026 · salsify.com
- Identity and access
- Salsify supports SAML 2.0 single sign-on integrations and permissions organized through customer-defined user groups.Read 12 Oct 2026 · salsify.com
- Intended customers
- Salsify describes its platform as serving brand manufacturers, retailers, and distributors.Read 12 Oct 2026 · salsify.com
- Localization support
- multilingualRead 20 Sep 2026 · salsify.com
- Named systems
- The PIM page displays SAP, Adobe Commerce, Salesforce, Shopify, Oracle, and Informatica among enterprise systems it integrates with.Read 12 Oct 2026 · salsify.com
- Product purpose
- Salsify PIM provides a central system of record for product data in an omnichannel commerce environment.Read 11 Oct 2026 · salsify.com
- Security compliance
- Salsify says its ProductXM platform achieves annual SOC 2 Type II audits and that its information security system is based on ISO 27001:2013.Read 12 Oct 2026 · salsify.com
- Security controls
- Salsify says customer data is encrypted in transit and at rest, and it supports SAML 2.0 single sign-on with providers including Okta, OneLogin, ADFS, and Google.Read 11 Oct 2026 · salsify.com
- Syndication
- The PIM is unified with content syndication and direct publishing capabilities for product experiences.Read 12 Oct 2026 · salsify.com
- Workflow and approvals
- YesRead 20 Sep 2026 · salsify.com
- Workflow automation
- Salsify PIM includes a no-code workflow builder and task workspace to manage and automate go-to-market work.Read 11 Oct 2026 · salsify.com
- Workflows
- A no-code workflow builder and integrated task workspace help teams manage and automate go-to-market work.Read 12 Oct 2026 · salsify.com
Plans and prices
Strong points and limits
Strong points
- Central product-information system for omnichannel commerce
- No-code workflows support go-to-market tasks
- REST and GraphQL APIs available
- Channel and region versions retain traceability
- Data encrypted in transit and at rest
Limits
- Pricing requires a request
- Cloud multi-tenant deployment only
- Paid support options are separate
- No public plan limits listed
Who it suits
Salsify PIM is intended for brand manufacturers, retailers, and distributors managing product experiences across many channels and regions. It suits teams needing workflows, syndication, APIs, and enterprise integrations.
Verdict
Salsify PIM brings product data, workflows, quality rules, and publishing into one cloud service. Its fit depends on your required integrations, regional content processes, and willingness to obtain pricing directly.
Where Specifiction places it
- Product Information Management Software#18 of 848.2
- Catalog Management#19 of 297.5