ScalaCube

Spec sheet

What it does

ScalaCube rents virtual and dedicated game servers, primarily for Minecraft and also for games including ARK, Rust, Valheim, Hytale, Terraria, Factorio and Project Zomboid.Read 20 Oct 2026 · scalacube.com

Security

ScalaCube states that its game servers use active DDoS monitoring and mitigation and anti-hacking measures.Read 20 Oct 2026 · scalacube.com

Support

ScalaCube’s support guide directs users to live chat for presales questions and support tickets for server issues; it says ticket responses are handled Monday to Friday, 9 am to 5 pm.Read 29 Sep 2026 · scalacube.com

Headquarters

Tallinn, EstoniaRead 28 Sep 2026 · scalacube.com

Backups

Automated backups are offered as a server feature or add-on to protect worlds and server data.Read 20 Oct 2026 · scalacube.com

Backups and network security

The Minecraft hosting page lists automated backups and DDoS protection among its features.Read 29 Sep 2026 · scalacube.com

Company founded

LinkedIn lists ScalaCube as founded in 2019.Read 20 Oct 2026 · linkedin.com

Company headquarters

The company lists Vesivärava tn 50-201, Tallinn, Estonia as its address.Read 20 Oct 2026 · trustpilot.com

Company legal name

The operating company is Scalable Hosting Solutions OÜ.Read 20 Oct 2026 · scalacube.com

Company size

LinkedIn categorizes the company as privately held with 2–10 employees.Read 20 Oct 2026 · linkedin.com

Control panel

The control panel combines server management and billing under one account.Read 20 Oct 2026 · scalacube.com

Customization

Minecraft servers support modpacks, plugins, custom JARs, BungeeCord, and full file access.Read 29 Sep 2026 · scalacube.com

Developer tools

Minecraft hosting exposes a LAMP stack with Apache, MySQL and PHP, plus FTP, RCON and phpMyAdmin.Read 20 Oct 2026 · scalacube.com

File access

Customers receive full FTP access to edit plugins, mods, world settings and other server files.Read 20 Oct 2026 · scalacube.com

Free plan limits

The free Minecraft hosting page says some modding features may require upgrading to a premium subscription.Read 29 Sep 2026 · scalacube.com

Game coverage

The catalog lists Minecraft Java and Bedrock server software plus hosting products for ARK, Rust, Hytale, Starbound, Terraria, Valheim, Arma 3, Team Fortress 2, Mount & Blade II, Garry’s Mod, Palworld, Project Zomboid and Eco.Read 20 Oct 2026 · scalacube.com

Independent verdict

TechRadar rates the free tier highly and highlights affordable plans, ease of use and many locations, while warning that premium pricing can become expensive and support is online-ticket only.Read 20 Oct 2026 · techradar.com

Launcher

The ScalaCube Launcher is a standalone Windows application for managing servers and launching game clients; it also supports creating and sharing custom modpacks.Read 29 Sep 2026 · scalacube.com

Legal registration

The Estonian register shows Scalable Hosting Solutions OÜ registered on 31 January 2019 with €2,500 share capital.Read 20 Oct 2026 · ariregister.rik.ee

Limit: customer support

Trustpilot’s summary reports recurring complaints that support can ignore or inadequately handle technical requests.Read 20 Oct 2026 · trustpilot.com

Limit: deployment time

TechRadar observed that server deployment may take at least ten minutes and sometimes longer.Read 20 Oct 2026 · techradar.com

Limit: modded workloads

Trustpilot reviewers say basic plans can struggle with modded servers and may require costly upgrades.Read 20 Oct 2026 · trustpilot.com

Limit: outdated versions and FTP

Trustpilot reviewers reported outdated Minecraft server versions and inability to access FTP even after whitelisting.Read 20 Oct 2026 · trustpilot.com

Limit: refunds

A Trustpilot reviewer reported that a Fabric server failed and that a refund request was refused despite being made within the stated seven-day period.Read 20 Oct 2026 · trustpilot.com

Limit: support hours

TechRadar reports that ticket support requires login and is staffed Monday to Friday, 9am to 5pm GMT+2.Read 20 Oct 2026 · techradar.com

Locations

ScalaCube says game server locations are available around the world, including the United States, Europe, and Australia.Read 29 Sep 2026 · scalacube.com

Minecraft setup

The Minecraft hosting page advertises instant setup and one-click installation of more than 3,298 modpacks.Read 29 Sep 2026 · scalacube.com

Modpack installation

The Minecraft service offers one-click installation for more than 3,298 modpacks.Read 20 Oct 2026 · scalacube.com

Network and uptime

The home page advertises unlimited unthrottled traffic, worldwide locations and more than 99.9% availability.Read 20 Oct 2026 · scalacube.com

Notable news

TechRadar’s ScalaCube review was updated on 17 July 2025.Read 20 Oct 2026 · techradar.com

Open-source status

ScalaCube presents a proprietary hosted service and its store pages carry an all-rights-reserved notice; no public open-source licence is stated.Read 20 Oct 2026 · scalacube.com

Operating system

ScalaCube says its Minecraft servers run on Linux Ubuntu.Read 20 Oct 2026 · scalacube.com

Owner

The Estonian business register lists Kostiantyn Rohatkin as the sole 100% shareholder and board member.Read 20 Oct 2026 · ariregister.rik.ee

Plugin and mod support

Supported server types include Paper, Sponge, Spigot, Bukkit and Forge, with custom modpack upload and custom JAR support.Read 20 Oct 2026 · scalacube.com

Praise: dashboard features

TechRadar found the dashboard intuitive and noted monitoring, backups, FTP/SSH access and a Minecraft launcher.Read 20 Oct 2026 · techradar.com

Praise: performance

Trustpilot reviewers frequently describe smooth, reliable gameplay with little or no unexpected downtime or lag.Read 20 Oct 2026 · trustpilot.com

Praise: value and setup

Trustpilot’s review summary repeatedly cites affordable prices, an intuitive control panel and fast, simple setup.Read 20 Oct 2026 · trustpilot.com

Public API or SDK

The opened ScalaCube product, store, help and terms pages provide no public hosting API or SDK documentation.Read 20 Oct 2026 · scalacube.com

Rating on Trustpilot

4.5 out of 5 from 4,813 reviewsRead 20 Oct 2026 · trustpilot.com

Refund terms

The terms describe full refunds within seven days, with a ten-day window for automatic renewals.Read 20 Oct 2026 · scalacube.com

Refund window

The Minecraft hosting page advertises a 7 day money back guarantee.Read 29 Sep 2026 · scalacube.com

Security reporting

ScalaCube invites responsible vulnerability reports through its ticket system and says eligible reports may receive compensation based on severity and impact.Read 29 Sep 2026 · scalacube.com

Server capacity

The Minecraft hosting page says player slots are unlimited, while available server resources such as RAM, CPU, and disk space are restricted by plan.Read 29 Sep 2026 · scalacube.com

Server locations

Listed locations include Canada, France, the United Kingdom, Australia, Singapore, several United States regions, Germany, Poland, India, Finland and Brazil.Read 20 Oct 2026 · scalacube.com

Service

ScalaCube provides hosted game servers for Minecraft and other games, including ARK, Rust, Valheim, Terraria, and Project Zomboid.Read 29 Sep 2026 · scalacube.com

Support channel

Support requests must be submitted from the Support section inside the control panel.Read 20 Oct 2026 · scalacube.com

Support documentation

The help center is organized by Minecraft, Steam, ARK, Rust, Hytale, Valheim, Project Zomboid, Terraria, Factorio, Palworld, programs and general topics.Read 20 Oct 2026 · scalacube.com

Terms and payment

The terms require 100% advance payment; unpaid VPS services are automatically blocked and dedicated-server data may be deleted after 24 hours.Read 20 Oct 2026 · scalacube.com

Unlimited slots

Minecraft plans advertise unlimited player slots and multiple servers on one VPS, while actual capacity depends on allocated RAM, CPU, plugins and mods.Read 20 Oct 2026 · scalacube.com

Plans and prices

Every ScalaCube plan and price →

Where Specifiction places it

• Minecraft Server Hosting Services#1 of 138.5