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SecureVideo

securevideo.com

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Spec sheet

Product
SecureVideo is a cloud-based, HIPAA-compliant telehealth video conferencing platform for connecting healthcare providers with patients.Read 3 Oct 2026 · securevideo.com
Integrations
Its documented RESTful API supports integration with EHR, EMR, and practice management systems; the security page also says schedules can sync with Google Calendar or Microsoft Outlook.Read 3 Oct 2026 · securevideo.com
Security
SecureVideo says it provides a Business Associate Agreement and encrypts protected health information at rest and in transit.Read 3 Oct 2026 · securevideo.com
Support
SecureVideo advertises 24/7 technical support by phone for providers and participants, with live chat and email also available.Read 3 Oct 2026 · securevideo.com
Headquarters
San Antonio, Texas, United StatesRead 28 Sep 2026 · securevideo.com
Founded
2012Read 28 Sep 2026 · securevideo.com
Clinical tools
Clinical chat supports secure messages and file transfer, and messages remain accessible for up to 24 hours after a session ends.Read 3 Oct 2026 · securevideo.com
Company history
SecureVideo says it began in 2012 and was acquired by Dura Software in 2021.Read 3 Oct 2026 · securevideo.com
Group sessions
Zoom group sessions can include up to 300 participants.Read 3 Oct 2026 · securevideo.com
Interpretation
Its interpretation service offers live interpretation in 240 spoken languages and dialects, including American Sign Language.Read 3 Oct 2026 · securevideo.com
Recording
Cloud recording is a premium feature with managed access, configurable retention, and audited actions on recordings.Read 3 Oct 2026 · securevideo.com
Scheduling
The platform supports online patient appointment requests, RSVP, and customizable email or text reminders.Read 3 Oct 2026 · securevideo.com
Security certification
The company says it has earned HITRUST r2 certification and lists intrusion prevention and detection, system auditing, and multifactor authentication among its security measures.Read 3 Oct 2026 · securevideo.com
Video options
Sessions can use Zoom, One-Click, or a hybrid of both, with the ability to switch engines if technical issues arise.Read 3 Oct 2026 · securevideo.com
Who it serves
The company describes the platform as serving solo practitioners through large hospital systems and lists behavioral health, medical practices, and health systems among its target users.Read 3 Oct 2026 · securevideo.com

Plans and prices

FREE 14-DAY TRIAL Free 14 days · unlimited on-demand or scheduled sessions · dual video engines · group sessions · reminders · 24/7 support Read 3 Oct 2026 · securevideo.com
ESSENTIAL/VALUE $25 a month 8 sessions · additional sessions $5 each · secure video, scheduling, document sharing, and EHR integrations Read 3 Oct 2026 · securevideo.com
UNLIMITED $50 a month Unlimited sessions · customizable branding · masked calling up to 300 minutes · virtual clinic up to 3 providers · customizable e-documents Read 3 Oct 2026 · securevideo.com
ENTERPRISE Priced on request Annual commitment available; volume discounts may apply Includes Unlimited features · dedicated account management · custom configuration report · administrator orientation and user training · API access Read 3 Oct 2026 · securevideo.com

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