ServiceNow Firewall Audits and Reporting

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Spec score 6.8 #16 of 37 in Network Security Policy Management Software

Spec sheet

Purpose: The application inventories firewall security policies, devices, device groups, and manager information, and supports firewall rule requests and policy audits.Read 11 Oct 2026 · servicenow.com
Supported platforms: webRead 22 Sep 2026 · servicenow.com
Free plan: NoRead 22 Sep 2026 · servicenow.com
Support: The documentation page links to ServiceNow Customer Service and Support for troubleshooting help.Read 11 Oct 2026 · servicenow.com
Headquarters: Santa Clara, California, United StatesRead 4 Oct 2026 · servicenow.com
Access control: The September 2026 release notes say the application implemented Non-Glide Cobalt Raven ACLs to strengthen access control.Read 11 Oct 2026 · servicenow.com
Audits: The application supports audits of firewall security policies within specified time frames.Read 11 Oct 2026 · servicenow.com
Automated workflows: Pre-built workflows perform risk analysis, approvals, and implementation.Read 11 Oct 2026 · servicenow.com
Availability: ServiceNow says Firewall Audits and Reporting is available with IT Operations Management.Read 11 Oct 2026 · servicenow.com
Central management: YesRead 22 Sep 2026 · servicenow.com
Dashboard: The product page describes a firewall dashboard for viewing policies, changes, and audit requests in one place.Read 11 Oct 2026 · servicenow.com
Discovery: It uses ServiceNow Discovery to discover firewall infrastructure and store discovered data in the ServiceNow CMDB.Read 11 Oct 2026 · servicenow.com
Firewall support: The September 2026 release notes describe support for Palo Alto Networks Panorama and Fortinet FortiManager.Read 11 Oct 2026 · servicenow.com
Prerequisites: The setup guide requires ITOM Visibility, Discovery, and Configuration Management for Scoped Apps (CMDB) plugins and an Australia-or-later instance.Read 11 Oct 2026 · servicenow.com
Pricing: The ITOM pricing page offers custom quotes and does not display a numeric price for ITOM packages.Read 11 Oct 2026 · servicenow.com
Risk workflow: The product page says change requests are routed to the security team for analysis before automatic fulfillment.Read 11 Oct 2026 · servicenow.com
Self-service requests: Users can submit firewall rule requests through the Service Catalog.Read 11 Oct 2026 · servicenow.com

Plans and prices

ITOM Advanced Priced on request Includes Discovery · Service Mapping · Certificate Inventory and Management · AI Agent Topology Mapping · Now Assist for ITOM (Advanced) · API Insights · LEAP · Cloud Account Management Read 11 Oct 2026 · servicenow.com

ITOM Prime Priced on request Includes ITOM Advanced · AI Specialists · Event Management · Metric Intelligence · Health Log Analytics · Now Assist for ITOM (Prime) · Service Observability · Service Reliability Management · Synthetic Monitoring Read 11 Oct 2026 · servicenow.com

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