ServiceNow IT Operations Management pricing
2 plans read from servicenow.com
ITOM AdvancedPriced on request Discovery · Service Mapping · Certificate Inventory and Management · AI Agent Topology Mapping · API Insights · Enhanced Automation Playbook Read 20 Sep 2026 · servicenow.com
ITOM PrimePriced on request Includes ITOM Advanced · AI Specialists · Event Management · Metric Intelligence · Health Log Analytics · Service Observability Read 20 Sep 2026 · servicenow.com
In short
- ServiceNow IT Operations Management has a free plan (ITOM Advanced).
- 2 plans are priced on request (ITOM Advanced, ITOM Prime).
What the alternatives costAll alternatives →
| Tool | From | Free plan | Free trial |
|---|---|---|---|
| ManageEngine OpManager | $7.92/mo | Yes | Yes |
| Ceburu | — | No | Yes |
| Automic Continuous Delivery Automation | — | No | Yes |
| eG Enterprise | $100/mo | No | Yes |
| CloudFabrix Data-centric AIOps Platform | $19,999/mo | No | Yes |
| Sumo Logic | — | Yes | Yes |
| Elastic Observability | — | No | Yes |
| LogicMonitor | $16/mo | No | Yes |