ServiceNow Service Mapping pricing
2 plans read from servicenow.com
ITOM AdvancedPriced on request Discovery · Service Mapping · Certificate Inventory and Management · AI Agent Topology Mapping Read 22 Sep 2026 · servicenow.com
ITOM PrimePriced on request Includes ITOM Advanced · Event Management · Metric Intelligence · Health Log Analytics · Service Observability · Service Reliability Management Read 22 Sep 2026 · servicenow.com
In short
- ServiceNow Service Mapping has a free plan (ITOM Advanced).
- 2 plans are priced on request (ITOM Advanced, ITOM Prime).
What the alternatives costAll alternatives →
| Tool | From | Free plan | Free trial |
|---|---|---|---|
| Jira | $7.91/mo | Yes | Yes |
| Lansweeper | — | Yes | Yes |
| Netdata | $4.50/mo | Yes | Yes |
| Backstage | — | Yes | No |
| eG Enterprise | $100/mo | No | Yes |
| Faddom | — | No | Yes |
| Device42 | — | No | Yes |
| NetBrain | — | No | Yes |