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SPECIFICTION
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Shipwell TMS

shipwell.com

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Spec score 7.7 #4 of 19 in Transport Management software

What it is

Shipwell TMS connects transportation operations from sales order through freight audit, with real-time visibility, AI-powered decision support, and carrier connectivity. It brings freight procurement, exception management, invoice settlement, and spend analysis into one environment. Users can plan, price, book, and track road, rail, ocean, and parcel shipments across carriers, brokers, and fleets. Its supplier portal supports onboarding, purchase order creation and release, order visibility, notifications, and shipment creation. Shipwell describes the platform as API-first, with REST, SOAP, and webhook connectivity; ERP integrations can use API data exchange or flat-file transfers over SFTP. AI Workers and RFP Automation are standalone modules within the same environment. The TMS is available on web, Android, and iOS, and Shipwell describes native shipper and driver apps. The driver app lets carriers view and bid on freight, see upcoming shipments, and communicate with shippers and 3PLs. Shipwell states that the platform is SOC 2 compliant and has an uptime target of 99.9999%. Pricing is by customized quote; prospective customers are directed to sales. Shipwell says it began in 2016 as OtterLogic and is based in Austin, Texas.

Spec sheet

Purpose
Shipwell connects transportation operations from sales order through freight audit with real-time visibility, AI-powered decision support, and carrier connectivity.Read 30 Sep 2026 · shipwell.com
Product
Shipwell TMS connects transportation operations from sales order through freight audit with real-time visibility, AI-powered decision support, and carrier connectivity.Read 30 Sep 2026 · shipwell.com
Intended users
Shipwell describes the TMS as built for logistics coordinators, planners, and operations managers, and says it serves shippers and their teams.Read 30 Sep 2026 · shipwell.com
Integrations
Shipwell says it connects to existing systems and partners through API and EDI; named partners include Infor, Microsoft Dynamics 365, NetSuite, and DAT Freight & Analytics.Read 30 Sep 2026 · shipwell.com
Mobile apps
Shipwell describes a native shipper mobile app and says customers can download it for iPhone and Android and sign in with their web-platform credentials.Read 30 Sep 2026 · shipwell.com
Security
Shipwell says data is encrypted using ciphers including AES 256 and SSL/TLS 1.2 or stronger, and that it maintains SOC 2 compliance.Read 30 Sep 2026 · shipwell.com
Support
TMS customers can use a dedicated support portal for platform bug questions, with up to two portal logins per customer; registration is arranged through a Customer Success Manager.Read 30 Sep 2026 · intercom.help
Headquarters
Austin, TexasRead 28 Sep 2026 · shipwell.com
Founded
2016Read 28 Sep 2026 · shipwell.com
API connectivity
Shipwell describes its TMS as API-first and supports REST, SOAP, and webhooks.Read 30 Sep 2026 · shipwell.com
APIs
Shipwell describes its TMS as API-first and lists REST, SOAP, and webhook connectivity options.Read 30 Sep 2026 · shipwell.com
Company history
Shipwell’s 2026 anniversary announcement says the company began in 2016 as OtterLogic and is based in Austin, Texas.Read 30 Sep 2026 · shipwell.com
Company history and location
Shipwell says it began in 2016 as OtterLogic and describes its founding team as having one Austin office.Read 30 Sep 2026 · shipwell.com
Core capabilities
The platform brings freight procurement, exception management, invoice settlement, and spend analysis together in one environment.Read 30 Sep 2026 · shipwell.com
Data privacy
Shipwell says customer data is processed according to customer instructions and is not accessed or used without explicit permission.Read 30 Sep 2026 · shipwell.com
Driver app
The Shipwell Driver App is available on Android and iOS and lets carriers view and bid on freight, see upcoming shipments, and communicate with shippers and 3PLs in real time.Read 30 Sep 2026 · shipwell.com
ERP integration methods
Shipwell documents API-based integrations for real-time data exchange and flat-file transfers over SFTP for batch processing.Read 30 Sep 2026 · docs.shipwell.com
Freight management
The platform supports freight procurement, exception management, invoice settlement, and spend analysis.Read 30 Sep 2026 · shipwell.com
Mobile app
Shipwell says its TMS can be managed from anywhere using its native mobile app.Read 30 Sep 2026 · shipwell.com
Modular platform
The full TMS platform and standalone modules, including AI Workers and RFP Automation, are available within the same Shipwell environment.Read 30 Sep 2026 · shipwell.com
Multimodal shipping
Shipwell says users can plan, price, book, and track shipments across carriers, brokers, and fleets, including road, rail, ocean, and parcel shipments.Read 30 Sep 2026 · shipwell.com
Pricing
Shipwell directs prospective customers to sales for a customized quote based on organizational needs.Read 30 Sep 2026 · shipwell.com
Reliability
The TMS page states an uptime target of 99.9999%.Read 30 Sep 2026 · shipwell.com
Security and availability
Shipwell states that its platform is SOC 2 Type 2 compliant and has an uptime target of 99.9999%.Read 30 Sep 2026 · shipwell.com
Standalone modules
AI Workers and RFP Automation are available as standalone modules that work inside the Shipwell environment.Read 30 Sep 2026 · shipwell.com
Supplier portal
The supplier portal supports supplier onboarding, purchase order creation and release, order visibility, notifications, and shipment creation.Read 30 Sep 2026 · shipwell.com

Plans and prices

Shipwell TMS Priced on request Customized quote; contact sales for pricing Read 30 Sep 2026 · shipwell.com

Every Shipwell TMS plan and price →

Strong points and limits

Strong points

  • Handles road, rail, ocean, and parcel shipments.
  • Combines procurement, exception management, settlement, and spend analysis.
  • Includes REST, SOAP, and webhook connectivity.
  • Native mobile apps are described for shippers and drivers.
  • SOC 2 compliance and a 99.9999% uptime target are stated.

Limits

  • Pricing requires a customized quote from sales.
  • Support portal access is limited to two logins per customer.
  • Standalone modules work inside the Shipwell environment.

Who it suits

Shipwell describes the TMS for logistics coordinators, planners, and operations managers at shippers. It may suit teams managing multimodal freight, suppliers, and freight costs in one environment.

Verdict

Shipwell TMS combines shipment planning and tracking with supplier workflows, freight management, and mobile apps. Pricing is customized, so prospective customers need to contact sales for a quote.

Where Specifiction places it

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