Softphone.Pro

Spec sheet

Product

Softphone.Pro is a business SIP softphone with a web dashboard and works with cloud, hosted, or on-premise SIP PBXs.Read 3 Oct 2026 · softphone.pro

Intended users

The maker describes it as a business SIP softphone for organizations from small teams to call centers.Read 3 Oct 2026 · softphone.pro

Trial

The maker offers a 14-day free trial before purchasing a license.Read 3 Oct 2026 · softphone.pro

Support

The pricing page lists email support and updates while subscribed.Read 3 Oct 2026 · softphone.pro

Headquarters

19035 Pines Blvd #220, Pembroke Pines, FL 33024, United StatesRead 28 Sep 2026 · softphone.pro

Call handling

Features include call transfer and hold, conferences with up to six participants, auto-answer, recording, voicemail drop, and conditional forwarding.Read 3 Oct 2026 · softphone.pro

Company background

The About Us page says the company has more than 20 years of experience and its products are used by 4,000+ companies in 100+ countries.Read 3 Oct 2026 · softphone.pro

Configuration storage

The maker says that with Team provisioning enabled, softphone settings are stored on the Team server and cannot be viewed or copied from an agent’s computer.Read 3 Oct 2026 · softphone.pro

CRM and app links

The product lists integrations including Zoho, Zendesk, Pipedrive, HubSpot, Salesforce, Clio, Freshdesk, and others, plus click-to-call and incoming-call screen pops.Read 3 Oct 2026 · softphone.pro

Custom integration

A built-in event handler and web-service options support integration with other business applications.Read 3 Oct 2026 · softphone.pro

License limits

The desktop app uses concurrent licensing, allowing installation on multiple computers while limiting how many users can be logged in at once.Read 3 Oct 2026 · softphone.pro

Privacy policy scope

The published privacy policy describes collection and use of information from website activity and says it applies to online activities on the website.Read 3 Oct 2026 · softphone.pro

Provisioning and access

Team administrators can distribute configurations remotely, restrict access to settings, and revoke an agent’s access by disabling their account.Read 3 Oct 2026 · softphone.pro

System requirements

The desktop app runs on Windows 11 or macOS 14 or later and requires at least 100 MB of free disk space; remote desktop operation is unsupported.Read 3 Oct 2026 · softphone.pro

Team monitoring

Softphone.Pro Team provides real-time agent status, call monitoring, webcam monitoring, screen recording, and analytics reports.Read 3 Oct 2026 · softphone.pro

Telephony required

Softphone.Pro is not a phone service or PBX; users need a SIP account from a VoIP provider or their own SIP-compatible PBX.Read 3 Oct 2026 · softphone.pro

Plans and prices

Every Softphone.Pro plan and price →

Where Specifiction places it

• Softphone Software#20 of 337.6