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Spike.sh

spike.sh

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Spec score 8.5 #11 of 31 in Status page services

What it is

Spike.sh is an incident-management and alerting service for calling responders when systems fail, then helping teams triage, fix, and close incidents. It groups and de-duplicates alerts, detects duplicate incidents and recoveries, and uses AI to draft titles and suggest severity and priority. On-call schedules and escalation policies route alerts through phone, SMS, Slack, or the mobile app; MCP connections support AI clients and agents. Status pages can use custom domains or private access and include live widgets, incident history, planned maintenance, and subscriber updates by email, Slack, RSS, or Atom. Spike says it connects to more than 80 monitoring tools, cloud platforms, and error trackers. Standard costs $7.00 per user per month and includes 100 total phone and SMS alerts, one one-person schedule, one central number, and five incoming calls monthly. Business is $14.00 per user per month with unlimited phone and SMS alerts, multiple teams, unlimited schedules, and unlimited live call routing. Enterprise pricing is by contact. There is no free plan; a 14-day trial is available.

Spec sheet

Purpose
Spike is an incident management and alerting platform that calls the team when things go wrong and helps triage, fix, and close incidents.Read 7 Oct 2026 · spike.sh
Free plan
NoRead 19 Sep 2026 · spike.sh
Integrations
Spike says it connects to 80+ monitoring tools, cloud platforms, and error trackers, including Datadog, Prometheus, Grafana, Sentry, Slack, and Microsoft Teams.Read 7 Oct 2026 · spike.sh
Security
Spike says data is encrypted at rest with AES-256, traffic uses TLS and HSTS, production access is limited, and backups are encrypted.Read 7 Oct 2026 · spike.sh
Compliance
Spike's data processing addendum says it is working towards SOC 2 compliance, with current status and reports available on request.Read 7 Oct 2026 · spike.sh
Support
Standard includes email support, Business adds live chat, and Enterprise includes a dedicated support channel.Read 7 Oct 2026 · spike.sh
Headquarters
Pune, Maharashtra, IndiaRead 28 Sep 2026 · spike.sh
Company
Spike is operated by FatSync Software Private Limited, an India-registered company with a registered office in Pune, Maharashtra.Read 7 Oct 2026 · spike.sh
AI
Spike uses AI to write incident titles and suggest severity and priority, and offers MCP connections for AI clients and agents.Read 7 Oct 2026 · spike.sh
Custom domain
YesRead 19 Sep 2026 · spike.sh
Data location
Spike says its production infrastructure and databases are hosted in the United States, and its personnel access production systems from India.Read 7 Oct 2026 · spike.sh
Incident handling
Spike groups and de-duplicates alerts, and can automatically detect duplicates and recoveries.Read 7 Oct 2026 · spike.sh
Incident updates
YesRead 19 Sep 2026 · spike.sh
Maintenance scheduling
YesRead 19 Sep 2026 · spike.sh
On-call
On-call schedules and escalation policies route alerts to responders through channels including phone, SMS, Slack, and the mobile app.Read 7 Oct 2026 · spike.sh
Private status page
YesRead 19 Sep 2026 · spike.sh
Regional coverage
The pricing FAQ says Phone and SMS alerts are supported in over 100 regions.Read 7 Oct 2026 · spike.sh
Status pages
Status pages support custom domains, private access, an embeddable live widget, incident history, planned maintenance, and subscriber updates by email, Slack, RSS, or Atom.Read 7 Oct 2026 · spike.sh
Subscriber channels
multi-channelRead 19 Sep 2026 · spike.sh

Plans and prices

Standard $7 a month per user / month 100 total Phone and SMS alerts · 1 on-call schedule (1 person) · 1 central phone number · 5 incoming calls/month Read 7 Oct 2026 · spike.sh
Business $14 a month per user / month Unlimited Phone and SMS alerts · multiple teams · unlimited on-call schedules · unlimited live call routing Read 7 Oct 2026 · spike.sh
Enterprise Priced on request Contact Sales SSO · dedicated support channel · managed live call routing · tailored incident insights Read 7 Oct 2026 · spike.sh

Every Spike.sh plan and price →

Strong points and limits

Strong points

  • Groups and de-duplicates alerts automatically
  • AI suggests incident titles, severity, and priority
  • On-call routing includes phone, SMS, Slack, and mobile
  • Status pages support private access and custom domains
  • Connects to 80+ monitoring and error tools

Limits

  • No free plan
  • Standard limits phone and SMS alerts
  • Enterprise pricing requires contacting sales
  • Production systems are hosted in the United States

Who it suits

Spike.sh suits teams needing routed on-call alerts, incident workflows, and public or private status pages across web and mobile platforms.

Verdict

Spike.sh covers alert intake, escalation, incident coordination, and subscriber-facing status pages. Plan limits, paid-only access, and stated US hosting are key purchasing details.

Where Specifiction places it

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