SportMember

What it is

Spec sheet

What it does

SportMember combines sports-club member records, scheduling, communication, payments, resource booking and website publishing in one platform.Read 15 Oct 2026 · sportmember.co.uk

Purpose

SportMember is a club administration platform for coordinating sports activities, membership fees, websites, club shops and ticketing.Read 3 Oct 2026 · sportmember.co.uk

Audience

SportMember says it serves federations, clubs, teams, players and parents.Read 3 Oct 2026 · sportmember.co.uk

API

SportMember's legal documentation refers to a SportMember web, app and API platform and places responsibility for API use on the club.Read 15 Oct 2026 · sportmember.com

Integrations

GetApp lists Google Calendar as a SportMember integration, rated 4.0 from one user rating.Read 15 Oct 2026 · getapp.com

Mobile apps

SportMember says its app is available for iPhone and Android, and its service can also be used from a computer browser.Read 3 Oct 2026 · sportmember.co.uk

Support

PRO includes extended support by email, phone and WhatsApp, as well as onboarding and data import assistance.Read 3 Oct 2026 · sportmember.co.uk

Headquarters

Aarhus, DenmarkRead 28 Sep 2026 · sportmember.co.uk

Founded

2004Read 28 Sep 2026 · sportmember.co.uk

Android availability

Google Play lists the Android app with 100K-plus downloads and says it contains ads and in-app purchases.Read 15 Oct 2026 · play.google.com

Authentication security

The security measures state that passwords use bcrypt hashes, TOTP two-factor authentication is available, failed logins are throttled and login attempts are logged.Read 15 Oct 2026 · sportmember.com

Backups

Business conditions state that all data is backed up daily and backups are retained for at least 30 days.Read 15 Oct 2026 · sportmember.com

Basic plan limits

The Basic solution is aimed at self-reliant clubs with few needs, does not include phone support and does not offer add-on options.Read 3 Oct 2026 · sportmember.co.uk

Calendar integrations

SportMember says its calendar can synchronize with personal calendars including Outlook, iCal and Google.Read 3 Oct 2026 · sportmember.co.uk

Club management features

The feature list includes a club calendar, membership fees, team app, member database, webshop, ticket system, booking, attendance tracking, team chat and lineup builder.Read 3 Oct 2026 · sportmember.co.uk

Company legal entity

The UK site footer identifies SPORTMEMBER LTD at 128 City Road, London EC1V 2NX, company number 16522508; the data-processing agreement identifies operating entity Holdsport.dk ApS in Aarhus.Read 15 Oct 2026 · sportmember.co.uk

Company ownership and people

Crunchbase describes SportMember as an active private club-software company, names Frank Bjergo as founder and CEO and Jørgen Orehøj Erichsen as CTO, and lists headquarters in Flensburg, Germany.Read 15 Oct 2026 · crunchbase.com

Company profile

LinkedIn lists SportMember as privately held, founded in 2004, headquartered in Aarhus, Denmark, with 11–50 employees.Read 15 Oct 2026 · linkedin.com

Data protection

SportMember states that it is GDPR compliant and that member data is stored in the EU with access limited by role.Read 3 Oct 2026 · sportmember.co.uk

Documentation and support

GetApp lists email/help-desk, chat, phone, FAQ/forum, webinars, documentation, live online help and videos as support or training options.Read 15 Oct 2026 · getapp.com

External widgets

Iframe widgets can embed calendars, news, events, teams and booking on external sites, with updates synchronized from SportMember without separate API configuration.Read 15 Oct 2026 · sportmember.com

Facility booking

Booking supports resources such as pitches and courts, role-based priority, seasonal reservations, booking limits and configurable prices including zero-cost bookings.Read 15 Oct 2026 · sportmember.co.uk

Hosting security

Its June 2026 data processing agreement says production servers are hosted at Hetzner in Germany, encrypted backups are stored in AWS Ireland, and both hosting providers are ISO/IEC 27001-certified.Read 3 Oct 2026 · sportmember.co.uk

Licence and hosting model

The business conditions reserve rights in the software, designs, texts and functionality to Holdsport and provide no self-hosting or open-source licence.Read 15 Oct 2026 · sportmember.com

Limit: app crashes

An Apple reviewer reported crashes after setting up events and selecting send email; the developer replied that a later version should address it.Read 15 Oct 2026 · apps.apple.com

Limit: notifications

A G2 reviewer reports that SportMember initially produced too many notifications until notification settings were adjusted.Read 15 Oct 2026 · g2.com

Limit: refunds and payment control

A Google Play reviewer says booking payments could not be refunded inside SportMember and that clubs were forced to use SportMember's Stripe account rather than their own.Read 15 Oct 2026 · play.google.com

Limit: trust complaints

Two Trustpilot reviewers alleged unsolicited signup emails, missing contact links and no unsubscribe link; Trustpilot shows the profile had not recently invited reviews and had not replied to negative reviews.Read 15 Oct 2026 · uk.trustpilot.com

Member database

Each member record can contain contact details, teams, roles, parent links, fees and attendance-related information, with self-service profile updates.Read 15 Oct 2026 · sportmember.co.uk

Notable dated security document

The published data-processing agreement is version 1.3 dated June 30, 2026 and documents the web, app and API security environment.Read 15 Oct 2026 · sportmember.com

Online sign-up

Prospective members can join through the club website and their details are added to SportMember automatically; existing members can register for activities without another login.Read 15 Oct 2026 · sportmember.co.uk

Payment security

SportMember says payments processed through its system are PCI Level 1 certified and that it does not itself store bank information.Read 3 Oct 2026 · sportmember.co.uk

Payments

Members can pay membership and match fees by card or Apple Pay, while administrators see paid and outstanding amounts linked to member records.Read 15 Oct 2026 · sportmember.co.uk

Praise: centralization

G2 reviewers praise having club activities, resources and communication in one place, replacing fragmented channels.Read 15 Oct 2026 · g2.com

Praise: ease and support

A Trustpilot reviewer says record keeping, member induction and fee processing became easier and praises responsive support and competitive pricing.Read 15 Oct 2026 · uk.trustpilot.com

Privacy and GDPR

SportMember states that member data is stored in the EU and its privacy policy relies on the EU GDPR legal basis for processing.Read 15 Oct 2026 · sportmember.co.uk

Rating on Apple App Store

3.2 out of 5 from 15 ratings.Read 15 Oct 2026 · apps.apple.com

Rating on Capterra

4.3 out of 5 from 16 reviews.Read 15 Oct 2026 · sportmember.co.uk

Rating on G2

4.0 out of 5 from 2 reviews.Read 15 Oct 2026 · g2.com

Rating on GetApp

4.3 out of 5 from 16 reviews.Read 15 Oct 2026 · getapp.com

Rating on Google Play

4.1 out of 5 from about 1.04K reviews.Read 15 Oct 2026 · play.google.com

Rating on Trustpilot

3.0 out of 5 from 3 reviews.Read 15 Oct 2026 · uk.trustpilot.com

Role access

Role-based access lets coaches manage their teams, treasurers handle fees and the board retain a club-wide view, while one person can hold several roles.Read 15 Oct 2026 · sportmember.co.uk

Security encryption

The data-processing agreement says client traffic uses HTTPS/TLS, sensitive fields use AES database encryption, and backups are encrypted with OpenSSL.Read 15 Oct 2026 · sportmember.com

System requirements

The iOS listing supports iPhone and iPad, is free with in-app purchases, and is not verified for macOS.Read 15 Oct 2026 · apps.apple.com

Team communication

The Basic plan includes team chat, a club news feed, email and push notifications, with parent profiles linked to under-18 members.Read 15 Oct 2026 · sportmember.co.uk

Ticketing

The ticketing module creates event pages, accepts purchases from guests without accounts, emails QR tickets and provides live participant lists and in-app scanning.Read 15 Oct 2026 · sportmember.co.uk

Website builder

The website builder provides ready-made club pages, click-to-edit content, automatic calendar and news synchronization, and no-code setup.Read 15 Oct 2026 · sportmember.co.uk

Website integrations

SportMember widgets are offered for connecting an existing club website such as WordPress or Wix to a SportMember account.Read 3 Oct 2026 · sportmember.co.uk

Website sign-ups

New members can join through the club website and their details are added to the SportMember system automatically.Read 3 Oct 2026 · sportmember.co.uk

Plans and prices

Every SportMember plan and price →

Strong points and limits

Who it suits

Verdict

Where Specifiction places it

• Sports Website Builders#12 of 408.7