Syntela AudioConnect

Spec sheet

Purpose

AudioConnect lets people join business audio conferences by dialing a designated number and entering a passcode, without additional equipment.Read 10 Oct 2026 · syntela.com

Trial

The AudioConnect page links to a free trial, but does not state its duration or terms.Read 10 Oct 2026 · syntela.com

Headquarters

Syntela lists its address as 250 S. Clinton St., Suite 120, Syracuse, NY 13202.Read 9 Oct 2026 · syntela.com

Audio security

Syntela says AudioConnect uses Tier 1 carriers and Compunetix bridges, which it describes as scalable, reliable, flexible, and tested for security and reliability.Read 9 Oct 2026 · syntela.com

Availability

Reservationless AudioConnect is described as available any time, any place.Read 10 Oct 2026 · syntela.com

Billing and reports

The page says detailed invoices and customized reporting are available.Read 9 Oct 2026 · syntela.com

Company experience

Syntela says it has over 30 years of experience providing conferencing services.Read 10 Oct 2026 · syntela.com

Enhanced operator assistance

Enhanced operator-assisted calls offer participant information collection, enhanced Q&A, and transcription services.Read 10 Oct 2026 · syntela.com

Equipment and setup

The service does not require additional equipment and is described as easy to implement.Read 10 Oct 2026 · syntela.com

Integration

AudioConnect can be used with Syntela Web or Video Conferencing for an end-to-end experience.Read 10 Oct 2026 · syntela.com

Joining

Participants can use a toll-free or international number and keep their existing passcode combinations.Read 9 Oct 2026 · syntela.com

Keypad features

Recording and dial-out are listed as standard keypad features.Read 10 Oct 2026 · syntela.com

Network

Syntela describes a network capable of 100 gigabits per second, with redundant Tier-1 provider connections and core network equipment.Read 10 Oct 2026 · syntela.com

Operator assistance

Operators can dial out to participants and assist with sub-conferencing, Q&A, and conference management.Read 10 Oct 2026 · syntela.com

Phone access

Participants can dial a toll-free or international number and keep their existing passcode combinations.Read 10 Oct 2026 · syntela.com

Reporting

The service provides detailed invoices and offers customized reporting.Read 10 Oct 2026 · syntela.com

Reservationless

Customers can start on-demand audio conferences at any time without making a reservation.Read 10 Oct 2026 · syntela.com

Support and training

Syntela offers local personal support and dedicated staff for onsite or remote user training.Read 10 Oct 2026 · syntela.com

Where Specifiction places it

• Audio Conferencing Software#26 of 266.8