ThousandEyes DNS Monitoring
thousandeyes.com
What it is
ThousandEyes DNS Monitoring tracks DNS servers, resolvers, and records across customer and provider networks to identify availability, performance, and security issues. It covers on-premises, hosted, and third-party DNS servers, checking availability, resolution speed, and record mappings. Tests can discover DNS infrastructure, trace routing and paths, measure resolver responsiveness, and check record accuracy. The service can trace a record's DNS hierarchy from top-level servers to the authoritative server, and verify the DNSSEC keychain from the bottom up. Users can configure and export alerts for availability, record mappings, DNSSEC, and record changes, including changes that may indicate cache poisoning. Alert destinations include email, SMS, webhooks, PagerDuty, Slack, ServiceNow, AppDynamics, Splunk, Webex, and Microsoft Teams. The Network & App Synthetics plan is an annual subscription priced according to visibility needs and test units; pricing is on request. A 15-day trial includes Cloud Agents in 20+ global locations and Enterprise Agents for customer infrastructure and cloud VPCs.
Spec sheet
- Purpose
- ThousandEyes monitors DNS servers, resolvers, and records across customer and provider networks to identify DNS availability, performance, and security issues.Read 2 Oct 2026 · thousandeyes.com
- Intended users
- ThousandEyes says its platform provides visibility across networks, applications, and infrastructure that organizations own and those they do not own.Read 2 Oct 2026 · thousandeyes.com
- Trial
- ThousandEyes offers a 15-day free trial that includes pre-provisioned Cloud Agents in 20+ global locations and Enterprise Agents deployable on customer infrastructure and cloud VPCs.Read 2 Oct 2026 · thousandeyes.com
- Integrations
- The pricing page says ThousandEyes provides a native REST API for integrating an IT ecosystem.Read 2 Oct 2026 · thousandeyes.com
- Support
- The pricing page lists 24x7 consultative live chat and support over email, web, or phone.Read 2 Oct 2026 · thousandeyes.com
- Headquarters
- San Francisco, California, United StatesRead 28 Sep 2026 · thousandeyes.com
- Founded
- 2010Read 28 Sep 2026 · thousandeyes.com
- Alerts and security
- Users can configure and export alerts for DNS availability, record mappings, and DNSSEC, including alerts on record changes to detect possible cache poisoning.Read 2 Oct 2026 · thousandeyes.com
- Company history
- ThousandEyes says it was founded in 2010 by Mohit Lad and Ricardo Oliveira.Read 2 Oct 2026 · thousandeyes.com
- Coverage
- It can monitor on-premises, hosted, or third-party DNS servers for availability, resolution speed, and record mappings.Read 2 Oct 2026 · thousandeyes.com
- DNS hierarchy
- It can trace a record's DNS hierarchy from top-level domain servers to the authoritative server.Read 2 Oct 2026 · thousandeyes.com
- DNSSEC
- The product can verify the DNSSEC keychain from the bottom up.Read 2 Oct 2026 · thousandeyes.com
- Security and compliance
- ThousandEyes describes a Unified Security and Privacy Management Framework and states it has SOC 2 Type II and ISO/IEC 27001, 27018, and 27701 certifications or attestations.Read 2 Oct 2026 · thousandeyes.com
- Troubleshooting
- DNS tests include auto-discovery, routing and path tracing, availability metrics, and measurements of resolver responsiveness and record accuracy.Read 2 Oct 2026 · thousandeyes.com
Plans and prices
Strong points and limits
Strong points
- Monitors on-premises, hosted, and third-party DNS.
- Traces DNS hierarchy through to authoritative servers.
- Checks DNSSEC keychains from the bottom up.
- Alerts can reach email, SMS, and listed services.
- 15-day trial includes Cloud and Enterprise Agents.
Limits
- No free plan is listed.
- Pricing is available on request.
- The listed plan is an annual subscription.
Who it suits
It suits organizations that need DNS visibility across networks they operate and networks provided by others. Teams can use it to monitor resolution, record changes, and DNSSEC.
Verdict
ThousandEyes DNS Monitoring combines DNS performance checks, hierarchy tracing, and record-change alerts. The trial provides a way to explore the service, but ongoing pricing depends on visibility needs and test units.
Where Specifiction places it
- DNS Monitoring Software#28 of 377.5