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Tines

tines.com

Free plan WebLinuxAPISelf-hosted
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Spec score 8.2 #2 of 24 in Runbook Automation Software

What it is

Tines 3B is an AI-native platform for building, running and monitoring AI agents, apps and automated workflows. Builders can create processes with natural language, code, Git integration and branching, including conditional logic and webhook triggers. The platform supports connected LLM chat, AI skills and coding assistants such as Claude Code or Codex. Tines says it can connect to any API or Model Context Protocol service, rather than relying only on a fixed catalogue of integrations. Each workflow step runs in an isolated sandbox; connector credentials are supplied at runtime rather than exposed to builders or stored in code. Deployment options include self-hosted, on-premises and hybrid setups. Monitoring covers AI spend, access, duplicate work, workflow savings, frontend routes and package dependencies. The platform is intended for business-team builders, with Security and IT governing the work. Tines states it maintains SOC 2 Type II compliance and undergoes annual audits. Its Free edition costs nothing and permits three live workflows.

Spec sheet

What it does
Tines Stories lets teams build, run, and monitor automated workflows for security, IT, and other operations.Read 14 Oct 2026 · tines.com
Product
Tines 3B is an AI-native intelligent workflow platform for building, running, and monitoring AI agents, apps, and automation.Read 8 Oct 2026 · tines.com
Intended users
Tines 3B is for builders across business teams, with Security and IT responsible for governing the work.Read 8 Oct 2026 · tines.com
Deployment
Tines 3B can run self-hosted, on-premises, or in a hybrid deployment.Read 8 Oct 2026 · tines.com
Free plan
YesRead 20 Sep 2026 · tines.com
Integrations
Tines says Stories can connect to any service that exposes an API, including internal tools and niche systems.Read 14 Oct 2026 · tines.com
Compliance
Tines states that it maintains SOC 2 Type II compliance and is audited annually.Read 8 Oct 2026 · tines.com
Headquarters
Tines lists European headquarters in Dublin and US headquarters in Boston.Read 14 Oct 2026 · tines.com
Founded
Tines says its founders started building the company in 2018 after working as security operators.Read 14 Oct 2026 · tines.com
AI Agent
AI Agent actions can reason and execute inside workflows while Tines says model input and output are not trained on, logged, inspected, or stored by Tines.Read 14 Oct 2026 · tines.com
AI tools
Tines 3B supports connected LLM chat, AI skills, and connections to coding assistants such as Claude Code or Codex.Read 8 Oct 2026 · tines.com
API authentication
API requests support API-key authentication through X-User-Token or Bearer tokens, with personal, service, tenant-owner, and team key types.Read 14 Oct 2026 · tines.com
API extensibility
The API includes endpoints for listing AI providers and models available to an authenticated user.Read 14 Oct 2026 · tines.com
Automatic mode
Automatic mode uses build-time AI to generate locked Python transformation code from plain-English guidance.Read 14 Oct 2026 · tines.com
Case management
Cases provides automation-first incident management with records, dashboards, runbooks, collaboration, and audit trails.Read 14 Oct 2026 · tines.com
Company history
Tines says its founders started building the company in 2018 after working as senior security operators.Read 8 Oct 2026 · tines.com
Company size
LinkedIn lists Tines as a privately held software-development company with 201–500 employees.Read 14 Oct 2026 · linkedin.com
Conditional logic
YesRead 20 Sep 2026 · tines.com
Documentation
Documentation covers API, self-hosting, deployment prerequisites, environment variables, architecture, actions, and release notes.Read 14 Oct 2026 · tines.com
Example integrations
The product page displays AWS CLI, Slack, Gmail, Microsoft Teams, Jira Software, VirusTotal, CrowdStrike, GitHub, and GitLab among popular products.Read 14 Oct 2026 · tines.com
Execution security
Each workflow step executes in an isolated sandbox, and connector credentials are injected at runtime so they are not visible to builders or AI and are not stored in code.Read 8 Oct 2026 · tines.com
Funding news
Tines announced a $125 million Series C on February 11, 2025, valuing the company at $1.125 billion and bringing total capital raised to $272 million.Read 14 Oct 2026 · prnewswire.com
Legal entity
The data-processing agreement identifies Tines Security Services Limited as the Irish Tines entity.Read 14 Oct 2026 · tines.com
Licence
Tines commercial terms grant a limited, non-exclusive, non-transferable subscription license, so the product is not open source.Read 14 Oct 2026 · tines.com
Limit: documentation clarity
A Gartner Peer Insights critical review lists insufficient documentation clarity as a dislike.Read 14 Oct 2026 · gartner.com
Limit: learning curve and pricing
G2 reviewers report an initial learning curve, complex debugging or a blank-canvas feeling, and pricing concerns as deployments grow.Read 14 Oct 2026 · learn.g2.com
Monitoring
Tines lists Monitoring as a product area for visibility into workflow performance, trends, and impact.Read 14 Oct 2026 · tines.com
Multi-step workflows
YesRead 20 Sep 2026 · tines.com
Pages
Pages can collect human input, request confirmation, and expose workflow results through front-end interactions.Read 14 Oct 2026 · tines.com
Praise: usability and support
G2 reports frequent praise for the visual builder, ease of use, responsive support, and documentation.Read 14 Oct 2026 · learn.g2.com
Praise: workflow flexibility
G2’s review analysis repeatedly praises customizable workflows that connect security tools and automate investigation and response steps.Read 14 Oct 2026 · learn.g2.com
Pricing model
Tines says paid editions use a platform license that provides access to the full platform instead of separately purchased products or features.Read 8 Oct 2026 · tines.com
Public API
Tines provides a REST API under /api/v1 with paginated endpoints and configurable page size.Read 14 Oct 2026 · tines.com
Rating on Capterra
4.9 out of 5 from 8 reviewsRead 14 Oct 2026 · capterra.com
Rating on G2
4.7 out of 5 from 431 reviewsRead 14 Oct 2026 · g2.com
Rating on Gartner Peer Insights
4.9 out of 5 from 57 reviewsRead 14 Oct 2026 · gartner.com
Rating on SoftwareReviews
8.3 out of 10 from 43 reviewsRead 14 Oct 2026 · softwarereviews.com
Recent product update
The Stories page lists October 14, 2026 releases adding separate Run Script and Automatic mode controls and write support for Records API v2.Read 14 Oct 2026 · tines.com
Security compliance
Tines states that it maintains SOC 2 Type II compliance with annual audits.Read 14 Oct 2026 · tines.com
Security controls
Security features include configurable session timeout, SSO/SAML on all plans, data-retention controls, audit logs, and team-based resource separation.Read 14 Oct 2026 · tines.com
Self-hosted prerequisites
Self-hosted installation requires a Linux host, internet access, inbound HTTPS on port 443, and Docker/Compose or Podman/Compose.Read 14 Oct 2026 · tines.com
Self-hosting
Tines offers self-hosted deployments and hybrid cloud deployments using tunnels.Read 14 Oct 2026 · tines.com
Support and community
Tines directs users to email support, a status page, documentation, Academy training, and a user community.Read 14 Oct 2026 · tines.com
System architecture
Self-hosted deployments use Dockerized web server, background worker, and command runner components, with PostgreSQL 14 or later and Redis/Valkey 7.2.Read 14 Oct 2026 · tines.com
Webhook triggers
YesRead 20 Sep 2026 · tines.com
Workbench
Workbench provides a natural-language AI chat interface for creating, understanding, and optimizing workflows.Read 14 Oct 2026 · tines.com
Workflow actions
Core actions include webhooks, HTTP requests, email receive/send, AI Agent, Event Transform, Condition, and nested Send to Story workflows.Read 14 Oct 2026 · tines.com
Workflow builder
Storyboard is a drag-and-drop canvas for connecting workflow actions visually.Read 14 Oct 2026 · tines.com
Workflow building
Builders can create workflows using natural language, code, Git integration, and native branching.Read 8 Oct 2026 · tines.com

Plans and prices

Free edition Free Unlimited users, spaces, and connectors · 3 live workflows · one-time $50 AI allowance Read 14 Oct 2026 · tines.com
Business Edition Price not published Starting at 30 flows · Starting at 1 licensed team · 100 users · 1.5M daily events · 3 apps Read 20 Sep 2026 · explained.tines.com
Enterprise Edition Price not published Contact Tines for flow limit · Contact Tines for licensed teams · Contact Tines for user limit · Contact Tines for event limit · 5 apps Read 20 Sep 2026 · explained.tines.com
Explore (Free edition) Free Unlimited users, spaces, and connectors · 3 live workflows · One time $50 AI allowance Read 8 Oct 2026 · tines.com
Paid editions Priced on request Unlimited users, spaces, and connectors · unlimited workflows · flexible deployment · bring your own AI model Read 14 Oct 2026 · tines.com

Every Tines plan and price →

Strong points and limits

Strong points

  • Build with natural language, code and Git integration
  • Connects to APIs and MCP services
  • Workflow steps run in isolated sandboxes
  • Free edition allows three live workflows

Limits

  • Free edition is limited to three live workflows

Who it suits

Tines suits builders across business teams who need to create workflows, with Security and IT responsible for governance. Its deployment choices may suit teams looking for self-hosted, on-premises or hybrid operation.

Tines in depth

Read the full write-up

Overview

Tines is an AI-native platform for building and operating workflows, apps, and AI agents. It is best suited to business-team builders who need Security and IT to govern their work. Its combination of flexible workflow creation, deployment options, and runtime credential handling is attractive; the three-live-workflow limit on the free editions makes them hard to use for more than a small evaluation.

Key features

Builders can create multi-step workflows using natural language, code, Git integration, and native branching. Conditional logic and webhook triggers support processes that respond to events and follow different paths, making Tines more useful for operational automation than a tool limited to fixed sequences.

Tines connects to APIs and Model Context Protocol (MCP), rather than confining teams to a fixed catalog of pre-built integrations. Examples include Slack, VirusTotal, Jira Software, Microsoft Graph, Gmail, CrowdStrike, GitHub, Okta, OpenAI, and PagerDuty. That flexibility can accommodate varied software stacks, though teams should consider whether the APIs or MCP connections their processes need will work for them.

AI capabilities include connected LLM chat, AI skills, and connections to coding assistants such as Claude Code and Codex. Monitoring covers AI spend, access, duplicate efforts, workflow savings, frontend routes, and package dependencies, giving teams visibility into usage and dependencies as well as automation.

Each workflow step runs in an isolated sandbox. Connector credentials are injected at runtime, kept out of code, and hidden from builders and AI. That is a meaningful safeguard for teams putting sensitive integrations into workflows. Tines also maintains SOC 2 Type II compliance with annual audits, and offers SSO/SAML across all plans, configurable session timeouts, data-retention controls, audit logs through the UI and API, and team-based separation of users and resources.

Deployment can be self-hosted, on-premises, or hybrid. This suits organizations with deployment requirements that a web-only service may not meet, though the added choice is most useful where teams can manage the corresponding infrastructure. Tines also directs users to its community to connect with other users or the company.

Pricing

Tines uses a freemium model. The Free edition costs nothing and allows 3 live workflows. Explore (Free edition) also costs nothing, with unlimited users, spaces, and connectors, 3 live workflows, and a one-time $50 AI allowance. The workflow cap is the key constraint: these plans can support a small evaluation, but not a growing library of live automations.

Business Edition has custom pricing and starts at 30 flows, 1 licensed team, 100 users, 1.5M daily events, and 3 apps. It is the clearest fit for teams that have outgrown the free cap and can work within those starting allocations. Enterprise Edition also has custom pricing; flow, licensed-team, user, and event limits are set by contacting Tines, and it includes 5 apps.

Paid editions offer unlimited users, spaces, and workflows, flexible deployment options, and the ability to bring your own AI model. Those terms make the paid tier more suitable for broader deployment and ongoing use, but custom pricing means buyers should establish the cost and applicable limits with Tines before choosing a plan.

Platforms

Tines supports web, API, and self-hosted use. Its deployment options also include on-premises and hybrid environments, giving organizations more control over where workflows run than a web-only platform provides.

Who it's for

Tines is a strong candidate for builders across business teams who need branching, event-driven workflows and connections across different systems, with Security and IT responsible for governance. Its sandboxed execution and runtime credential handling are particularly relevant when workflows touch sensitive services. Teams that need only a few simple automations, or want a free plan for more than three live workflows, should look elsewhere.

Pros and cons

Flexible workflow creation: Natural language, code, Git integration, and branching accommodate different builder preferences and more involved processes.

Security built into execution: Isolated workflow steps and runtime-injected credentials keep connector secrets out of code and away from builders and AI.

Deployment choice: Self-hosted, on-premises, and hybrid options can serve organizations that cannot rely on web-only deployment.

Free-plan ceiling: Both free editions stop at 3 live workflows, limiting their usefulness for ongoing or expanding automation.

Paid cost is custom: Business and Enterprise pricing requires a conversation with Tines, so buyers cannot compare their final costs from the plan terms alone.

Alternatives

For related categories, browse SOAR Software, Runbook Automation Software, and Workflow automation tools.

Choose Tracecat if you want an open-source, self-hosted option with unlimited workflows, cases, and agents, plus tool approvals and an agent inbox. OpenSOAR is another free, self-hosted option, with no feature gates or per-action billing.

Rapid7 InsightConnect may suit buyers who want a paid automation product with a 30-day free trial; workflows in toolkits require an InsightConnect license. Choose Sumo Logic if a freemium web platform for logs, metrics, and traces is a closer match: its free plan includes 20 daily credits, 7-day log retention, and up to 3 users.

CrowdStrike Falcon Surface, Palo Alto Networks Cortex Cloud API Security, Wildbox, and Swimlane Turbine are also alternatives to consider.

Verdict

Choose Tines if business teams need to build flexible, AI-enabled workflows across varied systems while Security and IT retain governance, especially when deployment control and credential safeguards matter. The main reasons to look elsewhere are the three-workflow free ceiling and custom pricing for paid plans.

Verdict

Tines combines flexible workflow creation and deployment with sandboxed execution and runtime credential handling. The free plan has a three-workflow cap, and paid prices are not published.

Where Specifiction places it

Alternatives to TinesAll alternatives →