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Tech riderRev. 5 Oct 2026

TraceLock CRM

Ch 146.5of 21 Incident Response Software
  1. 1Runs onAPI, self-hosted
  2. 2CostsFree plan
  3. 3Case managementYes
  4. 4Responder collaborationYes
  5. 5API accessYes
  6. 6Deployment optionsself hosted
6 lines stated Written from the maker's own pages: crm.tracelocksecurity.com
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Overview

TraceLock CRM is ranked #14 of 21 in incident response software on Specifiction. It runs on API, Self-hosted. There is a free plan.

TraceLock CRM plans and pricing

All plans
Free Free Open source · Self-hosted · No per-seat pricing crm.tracelocksecurity.com · 5 Oct 2026

Compared on incident response software

Free plan
Yescrm.tracelocksecurity.com
Case management
Yescrm.tracelocksecurity.com
Responder collaboration
Yescrm.tracelocksecurity.com
API access
Yescrm.tracelocksecurity.com
Deployment options
self_hostedcrm.tracelocksecurity.com

Facts

Audience
TraceLock CRM is built for security operations and incident response teams.crm.tracelocksecurity.com · 5 Oct 2026
Case tracking
It supports incident response and case tracking, including coordination of response teams and containment tasks.crm.tracelocksecurity.com · 5 Oct 2026
DFIR outreach
It provides templated outreach, status updates, and follow-up sequences for legal, insurance, and executive contacts.crm.tracelocksecurity.com · 5 Oct 2026
Readiness
It tracks response readiness, case velocity, and service delivery.crm.tracelocksecurity.com · 5 Oct 2026
Reporting
It provides visibility into pipeline health, lead quality, and revenue for security services.crm.tracelocksecurity.com · 5 Oct 2026
Hosting and data control
The product is self-hosted, and the page says users can run it on their own infrastructure and retain control of their data.crm.tracelocksecurity.com · 5 Oct 2026
Open source
The CRM is described as open source and available to inspect, modify, and self-host.crm.tracelocksecurity.com · 5 Oct 2026
Email assistance
It offers AI-powered email and remediation communications through a displayed POST /api/ai/email endpoint.crm.tracelocksecurity.com · 5 Oct 2026
Email templates
Built-in templates are listed for healthcare, dental, legal, school systems, small businesses, generic outreach, and follow-up/check-ins.crm.tracelocksecurity.com · 5 Oct 2026
Maker positioning
The page describes the CRM as built by security professionals for security professionals.crm.tracelocksecurity.com · 5 Oct 2026

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Where it ranks on Specifiction

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Sources