TrackPoint

Spec sheet

Purpose

TrackPoint provides AI roleplays for teams to practice workplace conversations and receive feedback.Read 5 Oct 2026 · trackpoint.ai

Support

The Team plan includes priority support, while Enterprise includes a dedicated account manager and custom SLAs with priority response.Read 5 Oct 2026 · trackpoint.ai

Headquarters

Saskatoon, Saskatchewan, CanadaRead 28 Sep 2026 · trackpoint.ai

Company

TrackPoint identifies its company as TrackPoint Technologies Inc. and gives its address as Saskatoon, Saskatchewan, Canada.Read 5 Oct 2026 · trackpoint.ai

AI training privacy

TrackPoint says it does not use customer data, including videos, transcripts, or performance reports, to train its own or subprocessor AI models.Read 5 Oct 2026 · trackpoint.ai

Assignments

Teams can assign roleplays with a due date and passing score, and repeat them quarterly for recertification.Read 5 Oct 2026 · trackpoint.ai

Browser access

The product page says roleplays work directly in a browser with no installs.Read 5 Oct 2026 · trackpoint.ai

Calendar use

TrackPoint says it can detect a meeting on a user's calendar and create a roleplay for the morning before it.Read 5 Oct 2026 · trackpoint.ai

Custom scenarios

Teams can build roleplays from prompts, documents, or meeting recordings, or use more than 20 ready-made roleplays.Read 5 Oct 2026 · trackpoint.ai

Data residency and encryption

The Trust Center lists United States, Canada, and Europe data residency, AES-256 encryption at rest, and TLS 1.3 encryption in transit.Read 5 Oct 2026 · trackpoint.ai

Scoring

Roleplays are scored against five default criteria, with evidence for each score; Enterprise teams can add their own criteria.Read 5 Oct 2026 · trackpoint.ai

Security certifications

The Trust Center lists SOC 2 Type II and ISO 27001, ISO 27017, and ISO 27018 certifications for its underlying cloud infrastructure.Read 5 Oct 2026 · trackpoint.ai

Team readiness

Managers can view competency scores, team progress, and who needs support.Read 5 Oct 2026 · trackpoint.ai

Use cases

The site lists learning and development, sales, customer support, and human resources among its use cases.Read 5 Oct 2026 · trackpoint.ai

Plans and prices

Every TrackPoint plan and price →

Where Specifiction places it

• AI Speech Coaching Apps#18 of 257.7