Truepath

Spec sheet

What it does

Truepath provides Christian-focused web hosting, church website building, domain registration, email and church website design services.Read 15 Oct 2026 · truepath.com

Purpose

Truepath offers church website building and hosting for churches and other ministries.Read 8 Oct 2026 · truepath.com

Audience

The site identifies local churches, youth ministries, Christian nonprofits, church plants, and evangelists or speakers as audiences for its service.Read 8 Oct 2026 · truepath.com

Privacy

The privacy policy says the company uses security measures to protect personal information and does not sell or trade personally identifiable information.Read 8 Oct 2026 · truepath.com

Support

Truepath lists live chat and phone support Monday through Friday, 7:30 a.m. to 4 p.m. Pacific Time, plus an online support form available 24/7.Read 8 Oct 2026 · truepath.com

Headquarters

Cheyenne, Wyoming, United StatesRead 28 Sep 2026 · truepath.com

Founded

LinkedIn says Truepath was founded in 1997, while the company describes its launch as February 1997.Read 15 Oct 2026 · linkedin.com

Acceptable use

Its policy prohibits pornography, gambling, illegal material, hate material, warez, casino sites, file-distribution sites and game sites.Read 15 Oct 2026 · truepath.com

API and SDK

The official pages opened describe WordPress, Elementor, cPanel and custom-code capabilities but do not describe a public API or SDK.Read 15 Oct 2026 · truepath.com

Backups

The church hosting plans include daily backups, and the hosting page also lists online backups as a feature.Read 15 Oct 2026 · truepath.com

Bandwidth limitation

The terms explicitly state that hosting plans are not unlimited-bandwidth plans and that exceeding allowances can trigger upgrades or fees.Read 15 Oct 2026 · truepath.com

Church features

The builder includes sermon media, online donations, events, forms, newsletters, galleries, maps, forums, shopping-cart tools, SEO tools and custom code.Read 15 Oct 2026 · truepath.com

Company headquarters

LinkedIn lists the headquarters as San Marcos, California, with a 950 Boardwalk address.Read 15 Oct 2026 · linkedin.com

Company size

LinkedIn lists Truepath as a privately held company with 11–50 employees.Read 15 Oct 2026 · linkedin.com

Control panel

Hosting features include directory privacy, Backup Wizard, file manager, redirects and phpMyAdmin.Read 15 Oct 2026 · truepath.com

Data-center operations

The hosting page lists premium bandwidth, 24/7 monitoring, a secured facility and disaster recovery.Read 15 Oct 2026 · truepath.com

DNS

Truepath recommends using both of its nameservers for reliability when managing a domain.Read 15 Oct 2026 · truepath.com

Documentation

Its help library links to hosting fundamentals, FAQ material, cPanel instructions, website-builder guidance, FTP, email, WordPress and WHMCS topics.Read 15 Oct 2026 · truepath.com

Domains

Customers can register a new domain with Truepath or connect an existing domain.Read 15 Oct 2026 · truepath.com

Editing

The builder offers drag-and-drop editing for text, images, sermons, and events without coding.Read 8 Oct 2026 · truepath.com

Email

The site advertises unlimited inboxes on its church plans and unlimited email boxes per domain on two cloud plans.Read 15 Oct 2026 · truepath.com

Google integration

The Google Apps guide explains configuring Google MX records and a mail CNAME record through Truepath DNS settings.Read 15 Oct 2026 · truepath.com

Independent security assessment

Gridinsoft gave truepath.com a 79/100 trust score and reported no provider warnings or major malware and phishing detections at its check.Read 15 Oct 2026 · gridinsoft.com

Integration

Truepath provides instructions for configuring Google Apps email by changing domain DNS records.Read 8 Oct 2026 · truepath.com

Legal name

The terms identify Truepath, Inc. as the provider.Read 15 Oct 2026 · truepath.com

Licence

The opened Truepath pages do not identify the hosting or builder as open-source or name an open-source licence.Read 15 Oct 2026 · truepath.com

Limit: outage and account problems

Another WHTop review described a server switch that caused lost email, reset passwords, payment problems and account suspension.Read 15 Oct 2026 · whtop.com

Limit: outdated tooling and refund delay

A WHTop reviewer reported that advertised one-click installs were unavailable, the control panel looked dated and a refund required repeated follow-up.Read 15 Oct 2026 · whtop.com

Limit: staffing and response time

The G2 reviewer said limited staff resources made simple requests take longer than desired and might make the service unsuitable for larger companies.Read 15 Oct 2026 · g2.com

Migration

Truepath advertises free transfers from existing websites and migration help.Read 15 Oct 2026 · truepath.com

Other site tools

The builder page lists tools including a blog, photo gallery, forms, events calendar, newsletter, social media, and YouTube videos.Read 8 Oct 2026 · truepath.com

Praise: staff and flexibility

The sole G2 reviewer praised the caring staff and said Truepath was helpful and flexible for web-hosting needs.Read 15 Oct 2026 · g2.com

Privacy statement

Truepath says it collects information submitted through forms, uses it for support and email communication, and applies security measures to protect it.Read 15 Oct 2026 · truepath.com

Rating on G2

3.0 out of 5 from 1 reviewRead 15 Oct 2026 · g2.com

Rating on WHTop

1.5 out of 10 from 2 reviewsRead 15 Oct 2026 · whtop.com

Refund policy

The terms provide a 30-calendar-day satisfaction period for requesting a refund of actual hosting fees, while registration charges are excluded.Read 15 Oct 2026 · truepath.com

Security and reliability

The hosting page lists daily backups, 24/7 system monitoring, a secured facility, disaster recovery, and a 99.9% uptime guarantee.Read 8 Oct 2026 · truepath.com

Security claim

The company says its servers use actively managed security and that the facility is secured with round-the-clock monitoring.Read 15 Oct 2026 · truepath.com

Service interruption limitation

The terms say uninterrupted service is not guaranteed and disclaim responsibility for damages caused by interruptions.Read 15 Oct 2026 · truepath.com

Support channels

Truepath offers live chat, phone support and a 24/7 online support form, with chat and phone hours listed as weekdays 7:30 a.m. to 4 p.m. Pacific.Read 15 Oct 2026 · truepath.com

Support limitation

The terms say technical support beyond two hours per month may require a separate paid support agreement.Read 15 Oct 2026 · truepath.com

Target customers

The company says it serves churches, missions, Christian nonprofits, schools, businesses and other faith-based organizations.Read 15 Oct 2026 · truepath.com

Templates

The site lists ministry templates for traditional, modern, Catholic, media-focused, community, and youth-oriented designs.Read 8 Oct 2026 · truepath.com

Trial and guarantee

The builder page advertises a 30-day free trial and says customers can cancel anytime.Read 8 Oct 2026 · truepath.com

Uptime

The hosting page advertises a 99.9% uptime guarantee.Read 15 Oct 2026 · truepath.com

Website builder

Its builder uses drag-and-drop editing and requires no coding, with templates designed for ministries.Read 15 Oct 2026 · truepath.com

WordPress

Truepath says its WordPress hosting is managed and SEO-ready, with no plugin management required from the customer.Read 8 Oct 2026 · truepath.com

WordPress hosting

Truepath offers managed WordPress hosting and says WordPress is installed instantly on its listed plans.Read 15 Oct 2026 · truepath.com

Plans and prices

Every Truepath plan and price →

Where Specifiction places it

• Church Website Builders#13 of 248.1