Twelve Labs
- 1Runs onAPI, Web
- 2CostsFree plan
- 3Visual searchYes
- 4Audio searchYes
- 5Multimodal searchYes
- 6Indexed video hours10,000 hours
- 7API accessYes

Overview
Twelve Labs provides tools for searching and analyzing video, along with embedding generation for machine-learning pipelines. Its search uses natural-language queries to locate moments across speech, text, audio and visuals. The platform can summarize videos or answer prompts about their content. Jockey, a research-preview agent, can reason across videos and images and return answers with cited moments. Access is available through REST APIs and Python and Node.js SDKs; models are also available through Amazon Bedrock and AWS Marketplace. The Free plan is free and includes 600 minutes of video usage, index access for 90 days, up to 10 hours and 100 videos per index, and five concurrent indexing tasks. The Developer plan is pay as you go, with indexing at $2.50/hour, infrastructure at $0.09/hour/month and search at $4/1,000 queries. Enterprise contracts use committed-use pricing, with custom pricing and limits. Enterprise deployment options include cloud, private cloud or on-premises environments. Twelve Labs states that data is encrypted in transit and at rest.
Who it is for
Twelve Labs suits developers building video search, analysis or machine-learning workflows, including those who need API or SDK access. Its enterprise options may suit teams requiring custom limits or private and on-premises deployment.
What is good
- Searches video moments across speech, text, audio and visuals
- Generates summaries, prompt answers and machine-learning embeddings
- Offers REST APIs and Python and Node.js SDKs
- Enterprise deployment includes cloud, private cloud and on-premises
What to know first
- Free indexes are accessible for 90 days
- Free usage is limited to 600 video minutes
- Jockey is a research-preview agent
- Enterprise pricing and limits are custom
Verdict
Twelve Labs combines multimodal video search with analysis and embedding tools, and provides a free tier for evaluation. Its free index window and usage limits are worth noting, while paid rates or enterprise terms apply beyond it.
Twelve Labs plans and pricing
All plansCompared on AI video search tools
- Free plan
- Yestwelvelabs.io
- Visual search
- Yestwelvelabs.io
- Audio search
- Yestwelvelabs.io
- Multimodal search
- Yestwelvelabs.io
- Indexed video hours
- 10,000 hourstwelvelabs.io
- API access
- Yestwelvelabs.io
Facts
- Product
- TwelveLabs describes itself as a video intelligence platform for searching, analyzing, and generating embeddings from videos.docs.twelvelabs.io · 30 Sept 2026
- Video search
- Its Search capability finds moments in videos using natural language queries across speech, text, audio, and visuals.twelvelabs.io · 30 Sept 2026
- Video analysis
- The platform can analyze a video to produce summaries or answers to prompts.docs.twelvelabs.io · 30 Sept 2026
- Embeddings
- The platform generates vector embeddings for use in machine-learning pipelines.docs.twelvelabs.io · 30 Sept 2026
- Jockey agent
- Jockey is described as a research-preview agent that can reason across videos and images and return answers with cited moments.docs.twelvelabs.io · 30 Sept 2026
- API and SDK access
- The platform is accessible through REST APIs and Python and Node.js SDKs.docs.twelvelabs.io · 30 Sept 2026
- AWS integration
- TwelveLabs models are available through Amazon Bedrock and AWS Marketplace.twelvelabs.io · 30 Sept 2026
- Security
- The security page states that data in transit is protected with TLS 1.2 or higher and stored data is encrypted with at least AES 256-bit encryption.twelvelabs.io · 30 Sept 2026
- Compliance
- The Trust Center lists SOC 2 Type II reports for 2024 and 2025 and identifies TwelveLabs as TPN Verified.trust.twelvelabs.io · 30 Sept 2026
- Deployment
- The enterprise page describes deployment options across cloud, private cloud, or on-premises environments.twelvelabs.io · 30 Sept 2026
- Support
- The documentation directs users who need assistance to [email protected].docs.twelvelabs.io · 30 Sept 2026
- Free-plan limits
- The pricing page lists 600 minutes of video usage and says free-plan indexes are accessible for 90 days after creation.twelvelabs.io · 30 Sept 2026
- Video input limit
- The pricing page lists a 10-hour maximum duration per index on the Free plan and 10,000 hours per index on the Developer plan.twelvelabs.io · 30 Sept 2026
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Sources
- docs.twelvelabs.io/docs/get-started/introduction· checked 30 Sept 2026
- twelvelabs.io/product/product-overview· checked 30 Sept 2026
- twelvelabs.io/partners/aws· checked 30 Sept 2026
- twelvelabs.io/security· checked 30 Sept 2026
- trust.twelvelabs.io· checked 30 Sept 2026
- twelvelabs.io/enterprise· checked 30 Sept 2026
- docs.twelvelabs.io/docs/resources/frequently-asked-questio· checked 30 Sept 2026
- twelvelabs.io/pricing· checked 30 Sept 2026




