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UrbanPro
urbanpro.com
What it is
UrbanPro connects learners with tutors, trainers, and institutes for one-to-one lessons online or offline. Its marketplace spans more than 1,000 categories, including academic tuition, exam preparation, languages, hobbies, IT courses, professional skills, and personal development. Learners can compare tutor profiles, attend free demo classes, and choose a lesson format. Creating an account is free, but tutors need premium membership to respond to student enquiries; that membership includes UrbanPro Coins. The coin cost for each enquiry varies with subject, student location, demand, and student behavior, and may change without notice. Tutor tools include two-way audio and video, screen sharing, virtual whiteboards, class and attendance management, notes sharing, and online student testing. UrbanPro says tutors undergo identity and education checks, and users can block or report suspicious behavior. It recommends Secure Pay for transactions between tutors and students. The service is available on web, Android, and iOS, with separate Android apps for tutors and learners and a learner app for iPhone and iPad.
Spec sheet
- What it does
- UrbanPro is a marketplace where learners compare tutors, trainers and institutes and book online or offline learning.Read 15 Oct 2026 · urbanpro.com
- Mobile apps
- UrbanPro provides separate apps for tutors and learners on Android, and its learner app is listed for iPhone and iPad.Read 30 Sep 2026 · play.google.com
- Privacy
- UrbanPro's US privacy policy says it uses encryption and secure servers and does not store payment card details directly.Read 30 Sep 2026 · urbanpro.com
- Support
- UrbanPro lists chat and phone support from 9:30 a.m. to 5:30 p.m. IST, Monday through Saturday, plus critical-issue support from 8 a.m. to 10 p.m. IST every day.Read 30 Sep 2026 · urbanpro.com
- Headquarters
- Bengaluru, Karnataka, IndiaRead 28 Sep 2026 · urbanpro.com
- Founded
- UrbanPro says it was founded in 2011.Read 30 Sep 2026 · urbanpro.com
- Coin charging
- Coins are deducted when tutors message an enquiry, when a student contacts them by message or phone, or when a demo is booked.Read 15 Oct 2026 · help.urbanpro.com
- Coin limits
- The coin cost to respond to an enquiry varies by subject, student location, demand, and student behavior, and may change without notice.Read 30 Sep 2026 · help.urbanpro.com
- Company legal entity
- UrbanPro's terms identify ThinkVidya Learning Private Limited as the owner and operator of the website and app.Read 15 Oct 2026 · urbanpro.com
- Company profile
- LinkedIn lists UrbanPro.com as privately held, founded in 2011, headquartered in Bangalore and employing 51–200 people.Read 15 Oct 2026 · linkedin.com
- Developer surface
- UrbanPro's terms include an UrbanPro data feed among the service components, but the reviewed official pages do not describe a public API, SDK or self-hosting package.Read 15 Oct 2026 · urbanpro.com
- Discovery
- Learners can compare tutor profiles, attend free demo classes, and choose whether to learn online or offline.Read 30 Sep 2026 · urbanpro.com
- Documentation and support
- The Help Center is organized into student, tutor, payment, account, class, assessment and partnership sections and provides step-by-step live-class articles.Read 15 Oct 2026 · help.urbanpro.com
- Free demos
- Learners can book a free demonstration class before paying and then use UrbanPro SecurePay to start classes.Read 15 Oct 2026 · urbanpro.com
- Independent complaints
- ConsumerComplaints.in lists 57 complaints, including reports of non-responsive support, expensive coins and difficulty converting enquiries.Read 15 Oct 2026 · consumercomplaints.in
- Independent rating
- WorthEPenny reports a 3.8 out of 5 score from 25 reviews, with mixed feedback about tutor availability and location-dependent value.Read 15 Oct 2026 · urbanpro.worthepenny.com
- Learning categories
- The tutor app lists academics, languages, hobbies, IT courses, career development and competitive-exam preparation among its categories.Read 15 Oct 2026 · play.google.com
- Learning tools
- The tutor app describes class-note sharing, online student tests and secure fee collection.Read 15 Oct 2026 · play.google.com
- Limit: app and support
- Apple tutor reviews repeatedly mention slow or glitchy apps, high commissions, virtual calls that go unanswered and support limited to slow chat or email.Read 15 Oct 2026 · apps.apple.com
- Limit: learner contact
- Google Play learner reviews describe message limits, outdated profiles, inaccurate distance results, unavailable support and difficulty finding responsive tutors.Read 15 Oct 2026 · play.google.com
- Limit: tutor economics
- Trustpilot reviewers complain about coin charges, revenue sharing, non-refundable membership fees and poor value when leads do not convert.Read 15 Oct 2026 · trustpilot.com
- Limit: tutor leads
- Google Play tutor reviews report unresponsive or low-value leads, unexpected payment requirements and dissatisfaction after paying for subscriptions or coins.Read 15 Oct 2026 · play.google.com
- Live classroom
- UrbanPro LIVE supports two-way audio and video, screen sharing, chat, virtual whiteboards, class scheduling and attendance management.Read 15 Oct 2026 · play.google.com
- Marketplace scale
- The home page states that more than 55 lakh students use UrbanPro across over 1,000 categories and that more than 7.5 lakh tutors and institutes are verified.Read 15 Oct 2026 · urbanpro.com
- Notable company metric
- UrbanPro's 2024 results page reports average tutor earnings of ₹410 per hour and 22,471 classes completed by its highest-volume tutor.Read 15 Oct 2026 · urbanpro.com
- Ownership and funding record
- Crunchbase describes UrbanPro as formerly ThinkVidya, based in Bangalore, with 51–100 employees and funding records naming Google as an investor in non-equity assistance rounds.Read 15 Oct 2026 · crunchbase.com
- Payments
- UrbanPro recommends using Secure Pay for transactions between tutors and students.Read 30 Sep 2026 · urbanpro.com
- Praise: teaching and usability
- Trustpilot's review summary says users repeatedly praise clear, professional teaching, supportive staff, easy navigation and free demos.Read 15 Oct 2026 · trustpilot.com
- Praise: tutor classroom
- Apple tutor reviewers praise recorded and monitored classes, helpful chat support, genuine leads and a professional teaching system.Read 15 Oct 2026 · apps.apple.com
- Prime membership
- Learner Prime membership increases requirement visibility, prioritizes replies from highly rated tutors and waives the usual 2% payment platform fee.Read 15 Oct 2026 · help.urbanpro.com
- Privacy and recordings
- UrbanPro says messages, calls, demos and classes may be recorded and reviewed manually or with AI for quality, fraud, safety and policy checks.Read 15 Oct 2026 · urbanpro.com
- Rating on Apple App Store for Learners
- 4.8 out of 5 from 128 ratings.Read 15 Oct 2026 · apps.apple.com
- Rating on Apple App Store for Tutors
- 4.5 out of 5 from 2.6K ratings.Read 15 Oct 2026 · apps.apple.com
- Rating on Google Play for Learners
- 4.4 out of 5 from 5.18K reviews.Read 15 Oct 2026 · play.google.com
- Rating on Google Play for Tutors
- 3.5 out of 5 from 28K reviews.Read 15 Oct 2026 · play.google.com
- Rating on Trustpilot
- 4.4 out of 5 from 367 reviews.Read 15 Oct 2026 · trustpilot.com
- Security controls
- UrbanPro says tutors undergo identity and education checks, communication stays inside the platform and users can block or report others.Read 15 Oct 2026 · urbanpro.com
- System requirements
- UrbanPro's live-class guide asks for at least 2 Mbps internet, a camera, microphone, headset, a computer or mobile device and the latest Zoom version.Read 15 Oct 2026 · help.urbanpro.com
- Teaching tools
- The tutor app lists two-way audio and video, screen sharing, virtual whiteboards, class and attendance management, notes sharing, and online student testing.Read 30 Sep 2026 · play.google.com
- Terms and content ownership
- The terms say users retain ownership of uploaded content and that class content remains the tutor's intellectual property, subject to limited promotion rights.Read 15 Oct 2026 · urbanpro.com
- Trust and safety
- UrbanPro says tutors undergo identity and education checks, and users can block or report suspicious behavior.Read 30 Sep 2026 · urbanpro.com
- Tutor commissions
- The partnership program applies category flat fees of ₹600 to ₹1,500 and later percentage deductions ranging from 22% to 30% based on tutor level.Read 15 Oct 2026 · help.urbanpro.com
- Tutor discovery
- The learner app lets users post a learning need, search tutor profiles, compare experience and reviews, shortlist profiles, and call or message tutors.Read 15 Oct 2026 · apps.apple.com
- Tutor membership
- Premium membership lets tutors respond to student enquiries and includes UrbanPro Coins.Read 30 Sep 2026 · help.urbanpro.com
- Zoom integration
- UrbanPro LIVE uses Zoom Meetings for online classes and creates a new password-protected meeting for each class.Read 15 Oct 2026 · help.urbanpro.com
Plans and prices
Free account Free Account creation is free; premium membership is required to respond to student enquiries Read 30 Sep 2026 · help.urbanpro.com
Free account Free Account creation is free Profile creation · Browse tutors · Receive enquiry notifications Read 15 Oct 2026 · urbanpro.com
Premium Membership ₹500 a month ₹500 per month; multi-month discounts described Tutor enquiry responses · Premium visibility · Included coins Read 15 Oct 2026 · urbanpro.com
Strong points and limits
Strong points
- More than 1,000 learning categories
- Free demo classes for learners
- Online and offline lesson options
- Tutor app includes video and screen sharing
- Users can block or report suspicious behavior
Limits
- Premium membership is required to answer enquiries
- Coin costs vary and may change without notice
- No Windows, macOS, or Linux platform is listed
Who it suits
UrbanPro suits learners looking for one-to-one instruction across academic, professional, or personal-interest subjects. It also serves tutors, who can use the teaching tools and premium membership to respond to enquiries.
Verdict
UrbanPro offers a broad tutor marketplace with free account creation and demo classes. Tutors should account for premium membership and variable coin costs before responding to enquiries.
Where Specifiction places it
- Online Tutoring Platforms#3 of 298.6
