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Website.com

website.com

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Spec score 9.1 #7 of 91 in Small Business Website Builders

What it is

Website.com is a website builder for creating and hosting websites, online stores, and business sites. Its prebuilt layouts and more than 500 customizable templates are intended for users without coding experience. The editor works on Android, iOS, and the web, and the company says users can build a whole site from a phone. Listed tools include custom domains, contact forms, SEO controls, blogging, online stores, and booking and scheduling features; store and booking limits vary by plan. Integrations and embeds include Google Analytics, social media links, Facebook Messenger chat, YouTube, Vimeo, and SoundCloud. Hosting is included with free and premium plans, and paid plans list HTTPS security. The free option is a 30-day trial with no credit card required; it ends automatically if you do not upgrade. Personal costs $4 a month, Elite $7 a month, Business Basic $15 a month, Business Standard $20 a month, and Business Advanced $25 a month. Yearly premium plans include a year of domain registration for selected extensions.

Spec sheet

What it does
Website.com is a hosted, point-and-click website builder aimed at individuals and small businesses, with hosting, domains, email, stores and scheduling.Read 15 Oct 2026 · website.com
Product
Website.com provides a website builder for creating and hosting websites, online stores, and business sites.Read 8 Oct 2026 · website.com
Free plan
NoRead 24 Sep 2026 · website.com
Integrations
Listed integrations and embeds include Google Analytics, social media links, Facebook Messenger chat, YouTube, Vimeo, and SoundCloud.Read 8 Oct 2026 · website.com
Security
Paid plans list HTTPS security (SSL), and the company offers SSL certificates for websites.Read 8 Oct 2026 · website.com
Privacy
The privacy policy says usage data is collected for service delivery, analytics, fraud prevention and security investigations, with sharing limited to service providers performing contracted tasks.Read 15 Oct 2026 · website.com
Support
Premium plans include support, and the pricing page says live support is available by telephone, chat, or tickets.Read 8 Oct 2026 · website.com
Headquarters
Vancouver, Canada (the vendor identifies this as the location of its hosting servers, not its headquarters).Read 19 Oct 2026 · website.com
Access control
Password-protected pages, member accounts, member groups, staff permissions and site-wide access rules are available.Read 15 Oct 2026 · website.com
API and SDK extensibility
No public API or SDK documentation is presented on the official pages; a G2 reviewer specifically requested clearer backend API integration guidance and reported limited documentation.Read 15 Oct 2026 · g2.com
Blogging
YesRead 24 Sep 2026 · website.com
Booking tools
YesRead 24 Sep 2026 · website.com
Company LinkedIn facts
LinkedIn describes Website.com as a privately held internet company founded in 2005, headquartered in Burnaby, British Columbia, with 11–50 employees.Read 15 Oct 2026 · ca.linkedin.com
Contact forms
YesRead 24 Sep 2026 · website.com
Custom code
The editor permits custom HTML sections, head and body code, verification meta tags and URL redirect rules.Read 15 Oct 2026 · website.com
Custom domain
YesRead 24 Sep 2026 · website.com
Domain and hosting
Website.com says hosting is included with free and premium plans, and yearly premium plans include one year of domain registration for selected extensions.Read 8 Oct 2026 · website.com
Ease of use
The builder uses prebuilt layouts and lets users create a website without coding experience.Read 8 Oct 2026 · website.com
Legal maker
Crunchbase identifies the active private company as Website.com Solutions Inc., headquartered in Vancouver, British Columbia, with 11–50 employees.Read 15 Oct 2026 · crunchbase.com
Licence
The terms prohibit reverse engineering, reverse compiling and deriving source code or service structure, indicating a proprietary closed service.Read 15 Oct 2026 · website.com
Limit: billing and refunds
Trustpilot reviewers describe unexpected renewals, refund refusals, extra dispute fees and limited escalation paths.Read 15 Oct 2026 · trustpilot.com
Limit: domain fees
Trustpilot reviewers complain about $20 charges for nameserver changes or domain transfers when cancelling.Read 15 Oct 2026 · trustpilot.com
Limit: integrations and documentation
G2 reviewers report limited third-party compatibility, difficult hybrid-cloud integration and insufficient backend/API documentation.Read 15 Oct 2026 · g2.com
Limit: marketing and design depth
G2 reviewers note no integrated email-marketing tools, restrictive design controls, few advanced features and clunky templates.Read 15 Oct 2026 · g2.com
Limit: plan restrictions
Trustpilot reviewers say tier limits can feel misadvertised and that some paid services or media capabilities were unavailable as expected.Read 15 Oct 2026 · trustpilot.com
Limit: service and billing
One G2 reviewer described slow replies, poor service and an unexpected card charge.Read 15 Oct 2026 · g2.com
Mobile editing
Its mobile editor lets users edit sites from a smartphone and upload phone photos and files.Read 15 Oct 2026 · website.com
Multilingual
The multilingual editor supports more than 180 languages, custom language menus, language switching and multilingual SEO.Read 15 Oct 2026 · website.com
Notable news: 2020 partnership
A January 3, 2020 release announced Doteasy integration of Website.com Site Builder into its hosting plans at no extra charge.Read 15 Oct 2026 · globenewswire.com
Notable news: COVID offer
A May 14, 2020 announcement offered retailers six months of the ecommerce builder free, including curbside pickup and delivery features.Read 15 Oct 2026 · website.com
Online store
The store builder supports product catalogs, inventory, collections, coupons, abandoned-cart messages and multiple payment methods.Read 15 Oct 2026 · website.com
Paid-plan guarantee
The pricing page advertises a 30-day money-back guarantee on service fees, subject to its terms.Read 8 Oct 2026 · website.com
Payments
Business plans can accept major cards, PayPal, Stripe, Square and offline payments, with no commission charged on sales according to the product page.Read 15 Oct 2026 · website.com
Praise: ease of use
G2 reviewers repeatedly praise beginner-friendly drag-and-drop editing and the ability to publish without coding knowledge.Read 15 Oct 2026 · g2.com
Praise: support and builder
Trustpilot reviews include praise for the builder's ease and for patient, prompt support agents.Read 15 Oct 2026 · trustpilot.com
Praise: templates and value
G2 reviewers cite broad template choice, customizable designs, free domains and inexpensive introductory promotions as positives.Read 15 Oct 2026 · g2.com
Product milestone
The company timeline records launches including a free plan in 2016, store builder in 2017 and multilingual sites in 2018.Read 15 Oct 2026 · website.com
Rating on G2
3.6 out of 5 from 16 reviewsRead 15 Oct 2026 · g2.com
Rating on Trustpilot
3.5 out of 5 from 40 reviewsRead 15 Oct 2026 · trustpilot.com
Responsive sites
Websites are designed to adapt to desktop and mobile screens.Read 15 Oct 2026 · website.com
Revision history
Eligible plans provide automated versioning plus saving and restoring earlier site versions.Read 15 Oct 2026 · website.com
Scheduling
Appointment tools include booking, email reminders, business hours, staff schedules and appointment management.Read 15 Oct 2026 · website.com
Security hosting
Website.com says its managed hosting uses Vancouver servers, HTTPS/SSL, 24/7 security monitoring, caching and redundant network and power systems.Read 15 Oct 2026 · website.com
SEO and analytics
SEO controls include meta, heading and image-alt tags, optimized images, structured data, sitemaps and Google Analytics integration.Read 15 Oct 2026 · website.com
SEO and performance
The company lists smart SEO tools, Google Analytics, and Google PageSpeed optimization among its features.Read 8 Oct 2026 · website.com
SEO controls
YesRead 24 Sep 2026 · website.com
Social integrations
Built-in social elements cover Facebook, Messenger, Twitter, Pinterest, LinkedIn, Twitch, Etsy, Discord, Spotify, SoundCloud, Bandcamp, Snapchat, Yelp and Dribbble.Read 15 Oct 2026 · website.com
SSL
Premium plans include installed SSL certificates using strong encryption with stated compatibility across more than 99% of browsers.Read 15 Oct 2026 · website.com
Store and scheduling
The builder includes online store and scheduling features, with plan-dependent product and booking limits.Read 8 Oct 2026 · website.com
Support and documentation
Support resources include editor tours, a blog, YouTube tutorials, phone, email, live chat and ticket support.Read 15 Oct 2026 · website.com
System requirements
The FAQ says users need only an internet connection and web browser; no software installation is required.Read 15 Oct 2026 · website.com
Templates
The service offers more than 500 customizable templates for business, restaurant, nonprofit, catalog, store, portfolio and personal sites.Read 15 Oct 2026 · website.com
Trial limits
The free plan is offered as a 30-day trial with no credit card required and ends automatically if the user does not upgrade.Read 8 Oct 2026 · website.com
Video and audio
Users can upload video and audio, use video backgrounds, and link YouTube, Vimeo or SoundCloud players.Read 15 Oct 2026 · website.com

Plans and prices

Personal $4 a month 67% off; regularly $12/month 2 GB storage · unlimited pages · 10 GB bandwidth · 15 sections/page · 10 MB uploads · 5 bookings/month · 10 store products Read 15 Oct 2026 · website.com
Elite $7 a month 59% off; regularly $17/month 10 GB storage · unlimited bandwidth · 3 domain email accounts · 3 languages · 20 bookings/month · 25 store products Read 15 Oct 2026 · website.com
Business Basic $15 a month 32% off; regularly $22/month 15 GB storage · 5 domain email accounts · 3 languages · 100 bookings/month · unlimited store products · 3 coupon codes Read 15 Oct 2026 · website.com
Business Standard $20 a month 33% off; regularly $30/month 25 GB storage · 10 domain email accounts · 10 languages · 500 bookings/month · unlimited monthly orders · abandoned-cart recovery Read 15 Oct 2026 · website.com
Business Advanced $25 a month 40% off; regularly $42/month 50 GB storage · 20 domain email accounts · 10 languages · unlimited bookings and orders · abandoned-cart recovery · product inquiry and personalized order forms Read 15 Oct 2026 · website.com
Free Plan Free 30-day trial; no credit card required 5 pages · 500 MB storage · 5 booking services · 5 bookings/month · 3 store products · Website.com subdomain Read 15 Oct 2026 · website.com
Free Website Plan (30-day trial) Free 5 pages · 500 MB storage · up to 5 booking services · 5 bookings/month · up to 3 store products Read 8 Oct 2026 · website.com

Every Website.com plan and price →

Strong points and limits

Strong points

  • More than 500 customizable templates
  • Editor works on Android, iOS, and web
  • Includes hosting with free and premium plans
  • Lists online store and scheduling features

Limits

  • Free option ends after a 30-day trial
  • Store and booking limits vary by plan
  • Personal costs $4 a month

Who it suits

Website.com suits people who want to build and host a site using templates and a mobile-responsive editor. Its listed store and booking tools also suit businesses that need online sales or scheduling, subject to plan limits.

Website.com in depth

Read the full write-up

Website.com suits non-coders who want a hosted site with store or booking tools and the option to edit from a phone. Its main trade-off is capacity: storage, products, and bookings vary by plan, so the cheapest tier may not fit a growing business.

Overview

Prebuilt layouts and more than 500 customizable templates give personal sites and small businesses a starting point without coding. Custom domains, contact forms, blogging, and SEO controls cover common site needs, while responsive editing lets users work on web, Android, or iOS. Website.com says a complete site can be built from a phone, a useful distinction for owners who need mobile editing rather than a desktop-only workflow.

Hosting comes with free and premium plans. Yearly premium plans include a year of domain registration for selected extensions, and paid plans include SSL. The service also advertises a 30-day money-back guarantee on service fees, subject to its terms.

Key features

Store and booking capacity

Store and scheduling tools let a business combine products and appointments with its website. Limits matter: the free trial allows three products, up to five booking services, and five bookings per month. Business Advanced is the tier with unlimited bookings and discount codes; Business Standard adds abandoned cart recovery. A small operation can start with less, but a busy booking business should compare these ceilings before committing.

Design, integrations, and discovery

Integrations and embeds include Google Analytics, social links, Facebook Messenger chat, YouTube, Vimeo, and SoundCloud. Smart SEO tools and Google PageSpeed optimization are also among the features. These help cover measurement, media, and site discovery without coding, though the plan details do not establish how much control each tool provides.

Pricing

The free option is a 30-day trial, not an ongoing free tier: it costs nothing, requires no credit card, and ends automatically if the user does not upgrade. It is capped at five pages, 500 MB of storage, three store products, and five bookings per month across up to five services. That is enough to explore the builder or try a small site, but not a durable free home for a larger catalogue or regular bookings.

Personal: $4 a month, billed at 67% off the regular $12. It includes 2 GB storage, unlimited pages, an online store, SSL, and a free domain for one year. This is the lowest-cost paid route for a simple site that also needs a store.

Elite: $7 a month, billed at 59% off the regular $17. It includes 10 GB storage, three domain email accounts, unlimited pages, multilingual support, and SSL. It suits a content-focused site needing email and multiple languages, but the stated inclusions do not include an online store.

Business Basic: $15 a month, billed at 32% off the regular $22. It includes 15 GB storage, five domain email accounts, unlimited pages, an online store, a coupon system, and SSL. It is a more business-oriented store option than Personal, with added email and coupons.

Business Standard: $20 a month, billed at 33% off the regular $30. It includes 25 GB storage, ten domain email accounts, abandoned cart recovery, multilingual support, and SSL. It is the clearer fit for stores that need cart recovery and more storage; the stated inclusions do not mention unlimited bookings.

Business Advanced: $25 a month, billed at 40% off the regular $42. It includes 50 GB storage, 20 domain email accounts, unlimited bookings, unlimited discount codes, abandoned cart recovery, and SSL. The higher tier makes sense when booking volume or discount use would exceed lower-tier limits.

Premium plans include support, with live help by telephone, chat, or tickets. Compare the storage and business limits against likely needs rather than choosing on the discounted monthly figure alone.

Platforms

Website.com supports web, Android, and iOS. Combined with the responsive editor, that makes it a plausible option for owners who need to update pages on a phone as well as publish from a computer.

Who it's for

Website.com is best suited to individuals and small businesses that want templates, hosting, and basic site functions in one builder, especially if they need a small store or appointment scheduling. It is less compelling for a business that needs a no-cost site beyond the trial, substantial storage on the entry paid tier, or booking capacity beyond lower-plan limits.

Pros and cons

Pros: More than 500 customizable templates and prebuilt layouts give non-coders many starting points; phone editing extends site maintenance beyond a desktop; hosting, SSL on paid plans, and store and booking tools bring core business functions together.

Cons: The free plan expires after 30 days and has tight page, storage, product, and booking caps; Personal includes only 2 GB of storage; unlimited bookings and discount codes require Business Advanced.

Alternatives

For a wider set of general options, compare Website builders. Businesses with a specific clinical focus can also browse Medical Website Builders or Dental Website Builders; for other small-business-focused choices, see Small Business Website Builders.

Choose FrontDesk instead if you need a web-based booking page with staff calling minutes and texts on its free plan, rather than a general-purpose site builder. Webbin may suit a catalogue site that needs a published website and team member on its free plan. For a medical website with AI generation, consider Plot, whose Starter plan is $19.99 a month and includes one published site. Fabricate is an alternative for building web apps, with a free tier that includes 60 credits per month and one app online at a time. Latrexa is a web-based option with a free plan for one doctor. For a restaurant-oriented website builder, see Fabricate. Grigora may be worth comparing for a blog-focused site with team and newsletter capacity. Practice Front is another option for practices seeking patient prospect management and channels.

Verdict

Choose Website.com if you want a template-led hosted site with phone editing and built-in store or booking tools, and its storage and business limits match your plans. Look elsewhere if you need an ongoing free tier or expect booking and commerce needs to outgrow the lower plans.

Verdict

Website.com offers templates and tools for general websites, online stores, and business sites, with editing available from a phone. Check the plan’s storage, booking, and store limits before choosing.

Where Specifiction places it

Alternatives to Website.comAll alternatives →