YouMail
youmail.com
What it is
YouMail combines call protection, privacy tools, and visual voicemail for Android, iOS, and the web. It is intended to block robocalls and scammers and help keep a phone number private. Visual voicemail transcribes messages to text and is accessible on mobile and desktop. The Free plan costs nothing and includes 50 cloud messages, 100 voicemail-to-text transcriptions per month, and unlimited known-spammer blocking. Paid personal plans include unlimited call screening; the Free plan does not list that feature. For business use, Complete and Ultimate list virtual numbers and tools such as auto attendant, extensions, conference call recording, and business messaging. YouMail also lists voicemail notifications or transfers to Slack, Asana, Dropbox, Google Drive, and Trello. The company says it encrypts data at rest and in transit and describes vulnerability scans, code reviews, and third-party security audits and penetration tests in its development process. It works with major carriers including AT&T, T-Mobile, Verizon, Ting, and Mint.
Spec sheet
- What it does
- YouMail combines visual voicemail, voicemail transcription, spam and robocall blocking, caller identification, call screening, privacy tools and second phone numbers.Read 15 Oct 2026 · support.youmail.com
- Purpose
- YouMail offers call protection and privacy tools intended to block robocalls and scammers and help keep a phone number private.Read 29 Sep 2026 · youmail.com
- API
- YouMail Protective Services offers a JSON REST scoring API with OpenAPI specification, code samples and developer documentation.Read 15 Oct 2026 · youmailps.com
- Integrations
- The integrations page lists Slack, Asana, Dropbox, Google Drive and Trello workflows for incoming voicemails.Read 15 Oct 2026 · youmail.com
- Security
- YouMail says it encrypts data at rest and data transmitted over its website or mobile applications.Read 29 Sep 2026 · youmail.com
- Support
- Personal paid plans list priority email and priority chat support; Ultimate also lists phone support.Read 29 Sep 2026 · youmail.com
- Headquarters
- Irvine, California, USARead 28 Sep 2026 · youmail.com
- Founded
- 2007Read 28 Sep 2026 · youmail.com
- API capabilities
- The robocall API exposes phone-number reputation, fraud and telemarketing scores, campaign associations, recordings and campaign metrics.Read 15 Oct 2026 · blog.youmail.com
- API reliability claim
- YouMail advertises 99.99% uptime for its Protective Services Score API.Read 15 Oct 2026 · youmailps.com
- Business calling
- Complete and Ultimate list auto attendant, simultaneous and sequential ring, extensions, conference call recording, and business messaging.Read 29 Sep 2026 · youmail.com
- Business use
- Business plans list five virtual numbers for Complete and 15 for Ultimate, with team phone features such as extensions and auto attendant.Read 29 Sep 2026 · youmail.com
- Call screening
- Paid call screening asks unknown callers to verify they are human before the call reaches the user.Read 15 Oct 2026 · support.youmail.com
- Carrier compatibility
- YouMail says it works with major carriers including AT&T, T-Mobile, and Verizon, as well as Ting and Mint.Read 29 Sep 2026 · youmail.com
- Company facts
- LinkedIn lists YouMail, Inc. as a privately held telecommunications company founded in 2007 with 51–200 employees and headquarters in Dallas, Texas.Read 15 Oct 2026 · linkedin.com
- Company scale
- YouMail says its consumer solutions answer more than one billion live calls per year for over ten million registered users.Read 15 Oct 2026 · linkedin.com
- Documentation and support
- The help center is organized into activation, voicemail, contacts, call blocking, billing, features and troubleshooting collections, with email support available.Read 15 Oct 2026 · support.youmail.com
- Licence
- YouMail is a proprietary hosted service; its terms prohibit scraping, reproducing, reverse engineering or reconstructing its databases.Read 15 Oct 2026 · youmail.com
- Limit: account access
- A Google Play reviewer reports not receiving verification codes and being unable to sign in to an old account.Read 15 Oct 2026 · play.google.com
- Limit: billing complaints
- Trustpilot reviewers report disputed renewals, refund difficulties and confusion over free trials or cancellation.Read 15 Oct 2026 · trustpilot.com
- Limit: blocking gaps
- An Apple reviewer says YouMail does not synchronize with the phone's native block list and cannot reject five-digit spam messages.Read 15 Oct 2026 · apps.apple.com
- Limit: price
- G2 reviewers describe the Plus subscription as expensive for one user compared with general productivity subscriptions.Read 15 Oct 2026 · g2.com
- Limit: support and exports
- A Capterra reviewer reports unanswered support questions and no way to download call logs.Read 15 Oct 2026 · capterra.com
- Limit: transcription accuracy
- A G2 reviewer reports that automatic transcription sometimes misrecognizes words.Read 15 Oct 2026 · g2.com
- Limit: web access
- A G2 reviewer complains that YouMail lacks a web application for handling calls from a PC.Read 15 Oct 2026 · g2.com
- Praise: spam blocking
- Reviewers on G2, Trustpilot, Apple and Google Play repeatedly praise the reduction of robocalls and the ability to send nuisance callers a disconnected message.Read 15 Oct 2026 · g2.com
- Praise: voicemail transcription
- G2 and Apple reviewers praise reading transcripts instead of listening to every voicemail and receiving them by email or text.Read 15 Oct 2026 · g2.com
- Privacy Scan
- Privacy Scan identifies websites exposing a user's personal information and provides removal instructions.Read 15 Oct 2026 · blog.youmail.com
- Rating on Apple App Store
- 4.7 out of 5 from 100K ratingsRead 15 Oct 2026 · apps.apple.com
- Rating on Capterra
- 3.0 out of 5 from 2 reviewsRead 15 Oct 2026 · capterra.com
- Rating on G2
- 3.1 out of 5 from 19 reviewsRead 15 Oct 2026 · g2.com
- Rating on GetApp
- 3.0 out of 5 from 2 reviewsRead 15 Oct 2026 · getapp.com
- Rating on Google Play
- 4.3 out of 5 from 115K reviewsRead 15 Oct 2026 · play.google.com
- Rating on Trustpilot
- 2.5 out of 5 from 20 reviewsRead 15 Oct 2026 · trustpilot.com
- Recent billing news
- A September 30, 2026 YouMail article explains that subscriptions may be billed through Apple, Google Play or YouMail and renew unless canceled.Read 15 Oct 2026 · blog.youmail.com
- Scale
- YouMail’s About page reports over 13 million registered users and 10 billion calls answered.Read 29 Sep 2026 · youmail.com
- Second number
- Another Number supplies a virtual line for calls, texts and voicemail without a second SIM or device.Read 15 Oct 2026 · support.youmail.com
- Security controls
- YouMail states that data at rest and in transit are encrypted, with firewalls, VPN gateways, intrusion detection, vulnerability scans, code reviews and penetration tests.Read 15 Oct 2026 · youmail.com
- Security practices
- YouMail says its development process includes automated vulnerability scans, manual code reviews, and third-party security audits and penetration tests.Read 29 Sep 2026 · youmail.com
- Self-hosting
- The consumer service is cloud-based and the official materials describe APIs and hosted infrastructure rather than a self-hosted edition.Read 15 Oct 2026 · trustradius.com
- Slack limitation
- The help center says Slack is currently the only supported app integration from account settings.Read 15 Oct 2026 · support.youmail.com
- Spam blocking
- Its directory of known spammers can block calls before the phone rings and route or suppress resulting voicemail.Read 15 Oct 2026 · youmail.com
- Supported devices
- The compatibility page describes YouMail protection for iPhone and Android devices.Read 29 Sep 2026 · youmail.com
- Telephony compatibility
- The supported-carrier list includes major US and Canadian carriers such as AT&T, Verizon, T-Mobile, Rogers and Telus.Read 15 Oct 2026 · youmail.com
- Visual voicemail
- Messages are centralized in an inbox that can be accessed across phones, tablets and computers.Read 15 Oct 2026 · support.youmail.com
- Voicemail caps
- The Free plan includes 50 cloud messages and 100 voicemail-to-text transcriptions per month.Read 29 Sep 2026 · youmail.com
- Voicemail transcription
- YouMail converts voicemail audio to text for reading in the app and can send transcripts by email or text.Read 15 Oct 2026 · support.youmail.com
Plans and prices
Strong points and limits
Strong points
- Free plan includes unlimited known-spammer blocking.
- Visual voicemail includes voice-to-text transcription.
- Available on Android, iOS, and web.
- Lists integrations with Slack, Asana, Dropbox, Google Drive, and Trello.
Limits
- Free plan does not list call screening.
- Free plan caps cloud messages at 50.
- Free plan caps transcriptions at 100 per month.
Who it suits
YouMail suits people seeking robocall blocking and visual voicemail across mobile and desktop. Businesses needing virtual numbers and team calling features can consider Complete or Ultimate.
Verdict
YouMail combines voicemail and call protection with features for both personal and business use. Check the plan limits and the listed feature set against the number of messages and calling tools you need.
Where Specifiction places it
- Call blocker apps#3 of 419.3
- Spam Call Blocking Apps#4 of 418.5