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SPECIFICTION
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Zoiper

zoiper.com

From €2.49/mo Free plan WindowsmacOSLinuxiOSAndroid
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Spec score 7.9 #13 of 33 in Softphone Software

What it is

Zoiper is a service-independent VoIP softphone for voice and video calls, messaging, presence, and fax. It runs on Android and iOS, as well as Windows, Mac, and Linux; use requires a computer or smartphone, an internet connection, and a VoIP provider or PBX. Listed calling tools include forwarding, attended and unattended transfers, auto-answer, recording, and SIP conferencing. Zoiper 5 PRO lists TLS, SRTP, and ZRTP encryption protocols for voice, video, and chat. Contact features include Outlook and macOS Address Book integration, LDAP contacts, CSV import, and click-to-dial CRM connections such as Vicidial, CallPro, Nimble, Freshdesk, and Salesforce. Zoiper describes a Banafo integration that transcribes VoIP call recordings and produces titles, summaries, classifications, and entity extraction. Zoiper 5 Free costs nothing for non-commercial use, with one account and two lines. Mobile team licensing costs €29.88 a year, billed annually, for teams of at least 10 users. Zoiper 5 PRO is $59.95, paid once, with a perpetual license per seat and operating system.

Spec sheet

Product
Zoiper is a service-independent VoIP softphone for making voice and video calls and using messaging, presence, and fax features.Read 30 Sep 2026 · zoiper.com
Security
Zoiper 5 PRO lists TLS, SRTP, and ZRTP encryption protocols for voice, video, and chat communications.Read 30 Sep 2026 · zoiper.com
Privacy
Zoiper's privacy policy identifies Securax EOOD as the data controller for the Zoiper website and products and gives its registered address as Sofia, Bulgaria.Read 30 Sep 2026 · zoiper.com
Support
Zoiper says technical support requests usually receive service within one business day.Read 30 Sep 2026 · zoiper.com
Headquarters
Sofia, BulgariaRead 23 Sep 2026 · zoiper.com
AI transcription
Zoiper describes a built-in Banafo integration for transcribing VoIP call recordings and producing titles, summaries, call classifications, and entity extraction.Read 30 Sep 2026 · zoiper.com
Call features
The feature list includes call forwarding, attended and unattended transfer, auto-answer, call recording, and SIP conferencing.Read 30 Sep 2026 · zoiper.com
Company history
Zoiper's press kit says the company emerged from VoIP's popularity in 2003.Read 30 Sep 2026 · zoiper.com
Contacts and CRM
The feature list includes Outlook and macOS Address Book integration, LDAP contacts, CSV import, and click-to-dial CRM integrations including Vicidial, CallPro, Nimble, Freshdesk, and Salesforce.Read 30 Sep 2026 · zoiper.com
Desktop
Zoiper 5 is available for Windows, Mac, and Linux.Read 30 Sep 2026 · zoiper.com
License limit
Zoiper 5 PRO is licensed per seat and operating system, with one license reset allowed each week.Read 30 Sep 2026 · zoiper.com
Mobile
Zoiper offers mobile apps for Android and iOS.Read 30 Sep 2026 · zoiper.com
Provisioning
Zoiper Biz provisioning remotely automates user configuration and is described as useful for VoIP service providers and call centers.Read 30 Sep 2026 · zoiper.com
VoIP setup
Zoiper requires a computer or smartphone, an internet connection, and a VoIP provider or PBX.Read 30 Sep 2026 · zoiper.com

Plans and prices

Zoiper 5 Free Free Free VoIP softphone for non-commercial use · 1 account · 2 lines Read 30 Sep 2026 · zoiper.com
Zoiper mobile team licensing €29.88 a year €29.88 per user per year (= €2.49 per user/month, billed annually) iOS and Android · 10 users and up · team licenses arranged through sales Read 5 Oct 2026 · zoiper.com
Zoiper 5 PRO $59.95, paid once one-time payment Per seat and operating system · perpetual license · Windows, Mac, Linux Read 30 Sep 2026 · zoiper.com

Every Zoiper plan and price →

Strong points and limits

Strong points

  • Runs on Android, iOS, Windows, Mac, and Linux
  • Includes call recording and SIP conferencing
  • PRO lists TLS, SRTP, and ZRTP encryption
  • Supports LDAP, CSV, and CRM contact workflows

Limits

  • Free version is for non-commercial use
  • Free version allows one account and two lines
  • PRO license is per seat and operating system
  • Mobile team licenses require at least 10 users

Who it suits

Zoiper suits people and teams who need a softphone across desktop and mobile platforms and already have an internet connection and VoIP provider or PBX. The free version is limited to non-commercial use; mobile team licensing is arranged through sales for teams of at least 10 users.

Verdict

Zoiper offers a broad range of calling, contact, and platform options, with encryption protocols listed for PRO. Check the account and line limits, license model, and requirement for a separate VoIP provider or PBX before choosing a plan.

Where Specifiction places it

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