1stConnect vs VitalPBX
1stConnect
1stel.com
VitalPBX
vitalpbx.comSide by side
| Figure | 1stConnect | VitalPBX |
|---|---|---|
| Price from | — | $100/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 2 | 7 |
| Spec score · Business Phone Systems | 7.1 (#161) | 9.2 (#7) |
| Auto attendant | Yes | Yes |
| Call routing | advanced | custom |
| Headquarters | Cleburne, Texas, United States | Miami, Florida, United States |
| Integrations | The 1stConnect product page does not name third-party integrations. | The site lists CRM connectivity with Zoho, Odoo, and Salesforce, plus SMS and WhatsApp integration. |
| Product | 1stConnect is a hosted cloud PBX phone system that runs on 1stel’s own data network. | VitalPBX is a unified communications PBX built on Asterisk and Linux for business telephony, call routing, call centers, multi-tenant deployments and CRM connectivity. |
| Security | 1stel describes 1stConnect as running on its own data network; the product page does not specify security certifications or compliance standards. | The feature comparison lists Firewall and Intrusion Detection across Community, Enterprise, Call Center, Multi-Tenant, and VitalPBX One. |
| Support | 1stConnect lists phone and email technical support, and the product page describes an in-house Texas-based support team. | Community support includes the forum and wiki, while paid plans include ticket support and paid professional support is available. |
Plans
VitalPBX
- CommunityFree
- Enterprise$100 a month
- Call Center$200 a month
- Multi-Tenant$250 a month
- Enterprise$100 a month
- Call Center$200 a month
- Multi-Tenant$250 a month
In their own words
VitalPBX
VitalPBX is a phone system with desktop and mobile apps, available through web, Windows, macOS, Linux, iOS, and Android. It includes an auto attendant, custom call routing, and voicemail transcription. Its free Community plan costs nothing and lists 12 extensions, 2 VitXi WebRTC clients, and 20 devices. Three paid plans are listed, all billed monthly: Enterprise costs $100 a month and includes 50 VitXi WebRTC clients, 2 mobile clients, and 1 tenant. Call Center costs $200 a month and lists 2 mobile clients and 1 tenant. Multi-Tenant costs $250 a month and lists 2 mobile clients. The plan descriptions provide different quantities of extensions, devices, WebRTC clients, mobile clients, and tenants, so those allowances are central details when choosing between them. VitalPBX is the maker and is headquartered in Miami, Florida, United States.