3CX vs Yeastar P-Series Cloud Edition

3CX is a business communications platform with web, desktop and mobile apps for Windows, Linux, macOS, iOS and Android. It includes an auto attendant, advanced call routing and voicemail transcription. The 4SC Basic Free plan is listed at free and includes 10 users and four simultaneous calls; its license must be renewed manually each year. Basic costs $300 a year, billed annually, and includes 40 extensions and eight simultaneous calls. The service also lists 40 included users. The maker is 3CX, founded in 2005. The supplied facts give Tampa, Florida, and Nicosia, Cyprus, as headquarters locations.

Yeastar P-Series Cloud Edition brings business telephony, contact center functions and integrations together in a cloud platform. Users can make and receive calls through mobile, desktop or browser clients, with audio and video calls, screen-sharing meetings, messaging and real-time presence. Call handling includes custom routing, an auto attendant and voicemail transcription. Contact center functions cover inbound call management, outbound campaigns and messaging through WhatsApp, SMS, Facebook and Live Chat. Integrations include Microsoft Teams, Outlook, Google Workspace, Microsoft Entra ID, Red Hat SSO and CRM systems such as Salesforce, HubSpot and Zoho. CRM connections can enable click-to-call, call pop-ups and record synchronization; helpdesk connections support dialing, call logging, contact synchronization and ticket creation. The API can query PBX status, configure features, control calls and monitor events, but requires firmware 84.7.0.17 or later and API enablement. A 30-day trial includes 10 extensions and 10 concurrent calls, with full feature access and no credit card required. Optional AI Receptionist and call transcription require add-on subscriptions. Yeastar was founded in 2006 and is headquartered in Xiamen, China.