Overview

Founded in 2010 and based in Austin, Texas, 8am MyCase serves more than 19,000 law firms and partners with more than 130 bar associations. Its scope reaches from case and contact management through client intake, document tools, billing, payments and legal AI. MyCase describes its security as bank-grade and says it uses the highest security standards.

The 10-day trial requires no credit card, and cancelling during it incurs no charge. Despite the free-plan designation, the free option is a trial, not continuing access at no cost.

Key features

Basic covers case and contact management, time entry, invoicing, online payments, trust accounting and unlimited document storage. That makes it a practical starting point for firms seeking core matter and financial workflows, though its Client Portal is limited.

Pro adds unlimited eSignature and document generation, automated workflows, client intake forms, legal CRM, 70-plus integrations and 8am IQ writing and document assistance. Integrations include Google, Outlook, Zapier, QuickBooks, Microsoft Office, LawToolBox and Smith.ai. This tier is the more complete choice for firms that want to automate intake and document work; those needing only case tracking and billing may not benefit enough to justify the higher price.

Advanced includes 5,000 Discovery Assistant pages per user each month, shared across the team. An additional 5,000 pages for the firm costs $30 and expires at subscription end, so firms with heavier review needs should account for that limit. Desktop Drive is available for PC and Mac on Advanced. Payments support debit and credit cards, eCheck, client financing and payment plans.

Pricing

The three main case-management tiers are priced per user per month when billed annually, with yearly billing saving up to 16%. Monthly billing is also available, but the prices below are annual-billing rates.

MyCase Basic — $50.00 USD per month, billed annually: Case and contact management, time entry, invoicing, trust accounting, online payments, unlimited document storage and a limited Client Portal. Best for firms that need the operational core without Pro's intake and automation tools.
MyCase Pro — $100.00 USD per month, billed annually: Everything in Basic, plus unlimited eSignature and document generation, automated workflows, intake forms, legal CRM, 70-plus integrations and 8am IQ assistance. Suits firms where those additions support enough routine work to warrant the doubled annual rate.
MyCase Advanced — $130.00 USD per month, billed annually: Includes 5,000 Discovery Assistant pages per user each month. The stated tier detail centers on this added allowance; firms considering it should weigh the shared team quota and paid extra pages against their review volume.
MyCase Accounting — $39.00 USD per month, billed monthly: Three-way trust reconciliations and firm financial management. This is a focused option for firms seeking those accounting functions separately from the main annual-billed tiers.
LawPay Payments — $0.00 USD per month, no monthly fee: Integrated online payments and IOLTA trust account protection; processing rates apply.

The plan terms tie employee access to the number of active firm users in the plan. Support is available Monday through Friday, 6am to 5pm PST, by phone at (800) 571-8062.

Platforms

The mobile app is available for iOS. Desktop Drive supports PC and Mac on Advanced. These platform details make the desktop component plan-dependent; Android is not among the stated platforms.

Who it's for

MyCase is a strong fit for law firms that want matters, time, invoices, trust accounting and client payments together, with Pro available for intake and document automation. It is less compelling for solo or budget-conscious practices that need free ongoing use, or firms whose platform needs include an Android mobile app.

Pros and cons

Pros: Basic bundles case management with time entry, invoicing, payments, trust accounting and unlimited storage, so firms can cover core work without buying separate listed tiers.
Pros: Pro's intake forms, automated workflows, document generation and broad integration set extend the system beyond matter tracking for firms with repeatable processes.
Cons: Basic limits the Client Portal, while intake and automation require the $100.00 USD per month annual-billed Pro tier.
Cons: Advanced's Discovery Assistant allowance is shared across the team, and extra pages expire at subscription end.
Cons: The free option is only a 10-day trial, not a permanent free plan.

Alternatives

For a legal practice management shortlist, compare Legal Practice Management Software; for portal-focused choices, see Legal Client Portal Software; payment-focused options are in Legal Payments Software.

HoudiniEsq is worth considering if a perpetually free single-user license or broader platform coverage, including self-hosting, matters more than MyCase's plan structure. CosmoLex is another paid alternative, with a $49.00 USD monthly Launch plan and a free trial. CaseFox suits readers prioritizing a continuing free tier: its Solo plan is free forever and allows four cases and two users, while Professional is $45.00 USD per month. RunSensible is a freemium alternative with a free plan. CaseDesk offers a free beta for 90 days, followed by a two-week read-only grace period; its Pro plan is $290.00 USD per year. Kleos, Actionstep and LEAP are other paid legal software alternatives.

Verdict

Choose 8am MyCase if your firm wants a unified case, billing, payment and trust-accounting workflow, and especially if Pro's intake and automation tools match how you work. Look elsewhere if you need an ongoing free plan, broader stated mobile coverage, or a lower-cost route to the same higher-tier functions.

	8am MyCase	Synergy Matters
Free plan	Yes
Free trial	Yes
Paid from	$39/mo
Platforms	iOS, macOS	Windows
Free plan	No
Paid from	$50/user/mo
Client intake	Yes	Yes
Client portal	Yes
Document automation	Yes	Yes
Time tracking	Yes	Yes
Billing and payments	Yes	Yes
Trust accounting	Yes	Yes
Mobile apps	Yes	No
Client intake forms	Yes

8am MyCase vs Synergy Matters

8am MyCase

Synergy Matters