8seats vs Wire
8seats
8seats.com
Wire
wire.comSide by side
| Figure | 8seats | Wire |
|---|---|---|
| Price from | $2.99/mo | €7.45/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 2 | 4 |
| Spec score · Secure Team Chat Software | 8.9 (#1) | 8.3 (#7) |
| Encryption | The maker says messages are encrypted in transit with TLS 1.3 and at rest with AES-256. | Wire says messages, conference calls, and files are end-to-end encrypted, and only conversation participants can decrypt the information. |
| Guest access | Teams can connect with external guests and partners. | Yes |
| Headquarters | North Sydney, New South Wales, Australia | Berlin, Germany |
| Integrations | The pages reviewed do not name third-party integrations. | The pricing page lists deploying third-party integrated apps (bots) as an SMB and Enterprise feature. |
| Intended users | The maker describes 8seats as built for frontline and deskless workforces, including retail, hospitality, facilities management, transport, logistics, and construction teams. | Wire describes customers including governments, parliaments, the military, and global enterprises with strict security requirements. |
| Messaging | It provides Rooms for team-wide broadcasts, Tables for focused group conversations, and Direct Messages for private one-to-one chats. | Messaging supports groups, conversation search, sketches, reactions, file sharing, and audio and video messages. |
| Product | 8seats is a work messaging platform designed as a WhatsApp alternative for frontline and deskless teams. | Wire provides end-to-end encrypted messaging, calls, conferencing, and file sharing for organizations. |
| Support | The Help Centre offers tutorials, FAQs, troubleshooting information, support requests, and bug reports. | The pricing page lists standard support and optional premium support with first replies within 16 hours during business hours, premium+ within 4 hours, and optional 24/7 platinum support. |
Plans
Wire
- Wire for FreeFree
- Wire for SMB€7.45 a month
- Wire for EnterprisePriced on request
- Wire for PartnersPriced on request
In their own words
8seats
8seats is a work messaging platform for frontline and deskless teams. Rooms support team-wide broadcasts, Tables organize focused group conversations, and Direct Messages provide private one-to-one chats. Employees can join with a phone number rather than a company email address. An admin dashboard manages users and communications across locations, and teams can connect with external guests and partners. Organizations can customize the app's look and feel. The maker says messages are encrypted in transit with TLS 1.3 and at rest with AES-256; role-based permissions govern conversation access, and administrators can remove access instantly. The Starter plan is free for up to 10 employees, with unlimited guests, 365 days of message history and 1 GB of storage. Business costs $2.99 a month, billed user/mo, with monthly and yearly options. 8seats is available on Android, iOS, macOS, web and Windows. Its stated audiences include retail, hospitality, facilities management, transport, logistics and construction teams.
Wire
Wire is a communications platform for organizations that combines messaging, calls, conferencing, and file sharing with end-to-end encryption. Messages support group conversations, search, sketches, reactions, shared files, and audio and video messages. Conferences support up to 150 participants, with screen sharing and moderation tools. File management and online document collaboration keep files in conversations tied to verified group membership. Wire says only conversation participants can decrypt messages, calls, and files. It lists ISO 27001, ISO 27701, and Cyber Essentials certifications, and says its servers are in Germany and Ireland. Organizations can choose cloud, private cloud, or on-premises deployment, including offline or air-gapped environments. Wire is available on web, Windows, macOS, Linux, iOS, and Android; its Linux binary is described as experimental with community support. The free plan is for up to five people. Wire for SMB costs €7.45 per person/month with annual payment, or €8,94 per person/month with monthly payment.