Ably Chat vs PubNub Chat
Ably Chat
ably.com
PubNub Chat
pubnub.comSide by side
| Figure | Ably Chat | PubNub Chat |
|---|---|---|
| Price from | $29/mo | $98/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 3 |
| Spec score · Chat APIs | 8.7 (#1) | 8.3 (#6) |
| Spec score · Chat Api | 8.7 (#1) | 8.3 (#5) |
| Spec score · Communication Platform as a Service (cPaaS) Platforms | 8.6 (#2) | 8.3 (#5) |
| Founded | 2016 | 2012 |
| Headquarters | London, UK | San Francisco, California, United States |
| Integrations | Ably lists integrations including AWS Lambda, Azure Functions, Cloudflare Workers, Google Cloud Functions, Kafka, Zapier, and Terraform. | PubNub's integrations page lists pre-built connections including Amazon Lex, Amazon Comprehend, Agora, Amazon Kinesis, Amazon Polly, Amazon SQS, and Amazon Translate. |
| Messaging features | Chat supports one-to-one and group conversations, message editing and deletion, typing indicators, presence, read receipts, and reactions. | Listed features include message delivery, online/offline status, unread counts, typing indicators, read receipts, reactions, edits and deletes, threads, forwarding, quoted and pinned messages, and @mentions. |
| Moderation | The product lists moderation integrations with Hive, Tisane, and Bodyguard, or the option to bring your own tools. | The product page lists flagging messages or users and rate limiting, and says chat can be moderated through a no-code BizOps Workspace interface. |
| Support | The Free package includes community and email support on a best-effort basis; Standard lists a one-day email support SLA. | The pricing page says all plans include standard support and lists email and chat support with a 1–2 day guaranteed response time in its support options. |
| Use cases | Ably describes use cases including live streaming chat, customer service chat, and community in-app chat. | The page gives telehealth, customer service, driver-passenger, multiplayer game, online community, webinar Q&A, classroom, live-streaming, and fan-engagement chat as examples. |
Plans
In their own words
PubNub Chat
PubNub Chat has no write-up on Specifiction yet; its figures are above.