Action Builder vs Muster
Action Builder
actionbuilder.orgMuster
muster.comSide by side
| Figure | Action Builder | Muster |
|---|---|---|
| Price from | $80/mo | $99/mo |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 2 | 4 |
| Spec score · Advocacy Software | 8.4 (#6) | 7.0 (#23) |
| Integrations | Action Builder can sync a campaign with an Action Network group, and the maker offers API integration partnerships. | Muster lists a Salesforce AppExchange app and a Zapier integration that connects to more than 7,000 apps. |
| Support | Email support is available Monday through Saturday, and the maker says responses are generally provided within an hour. | The company says its plans include industry-leading support and describes its support as hands-on. |
Plans
Muster
- Advocacy CRM$99 a month
- Advocacy OnlyPriced on request
- CRM + AdvocacyPriced on request
- Full Muster PlatformPriced on request
In their own words
Action Builder
Action Builder is a toolset for organizing and leadership development, with web and API access. It gives organizations a central place to identify and develop leaders through assessments. Its wall chart brings activist names and information together, while Quick Filter can create activist lists or help organizers map worksites. Teams can assign outreach tasks with targets and timelines, then track campaign activity by user and time period. Organizations can import and export information, and campaigns can sync with an Action Network group. The API supports integration partnerships, but is limited to four calls per second; most access requires an organization-specific key. Partners can request a read-only SQL mirror, typically updated within no more than a minute. The mirror contains sensitive data, including API keys, and its documentation recommends SSL and restricted credential access. Volunteer leaders can use the free Activist user plan. Admin users pay $80 a month per user. Support is available by email Monday through Saturday, and monthly online training and coordinator office hours are offered.