ActiveCampaign vs Customer.io
ActiveCampaign
activecampaign.com
Customer.io
customer.ioSide by side
| Figure | ActiveCampaign | Customer.io |
|---|---|---|
| Price from | — | $100/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 7 | 3 |
| Spec score · Marketing Automation Software | 8.7 (#14) | 7.5 (#83) |
| Spec score · Marketing Automation - B2C Software | 8.7 (#3) | 7.5 (#16) |
| Spec score · Email Marketing Software | 8.7 (#23) | 7.6 (#135) |
| Spec score · Email marketing tools | 8.7 (#25) | 7.7 (#115) |
| Spec score · Campaign Management | 8.7 (#4) | 7.5 (#16) |
| Spec score · Lead Nurturing Software | 8.7 (#5) | 7.5 (#22) |
| Spec score · Nonprofit Marketing Software | 8.7 (#5) | 7.5 (#18) |
| Spec score · All-in-One Marketing Platform | 8.7 (#8) | 7.5 (#20) |
| Spec score · Email Automation | 8.7 (#7) | 7.5 (#19) |
| Spec score · Email List Management Software | 8.7 (#3) | 7.5 (#8) |
| Email automation | Yes | Yes |
| Founded | 2003 | 2012 |
| Free plan | No | No |
| Headquarters | Chicago, Illinois, United States | Beaverton, Oregon, United States |
Plans
ActiveCampaign
- StarterPriced on request
- PlusPriced on request
- ProPriced on request
- EnterprisePriced on request
- AdvancedPriced on request
- CorePriced on request
- PremiumPriced on request
Customer.io
- Essentials$100 a month
- Premium$1,000 a month
- EnterprisePrice not published
In their own words
ActiveCampaign
ActiveCampaign is a marketing platform for coordinating customer journeys across email, WhatsApp, SMS, websites, push notifications, forms, and landing pages. It includes email automation, audience segmentation, lead capture forms, lead scoring, landing pages, and A/B testing. The listed native integrations total 1,000, including Claude, ChatGPT, Gmail, Outlook, Zapier, Slack, and Stripe. Team features include custom permissions, label management, shared inboxes, and single sign-on; listed security features include HIPAA support and secure data connections to AI tools. The platform is available on the web, iOS, and Android, with a mobile app among its features. Plans are customized for the business and its goals and billed annually. Email plan user limits range from one to five, and email sends range from 10x to 15x the contact limit by plan. Starter allows five actions per automation; higher email tiers list unlimited actions. There is no free plan, but the 14-day trial requires no credit card. A 30-day results guarantee promises money back.
Customer.io
Customer.io has no write-up on Specifiction yet; its figures are above.