Aculab Cloud vs Auraya ArmorVox

Aculab Cloud provides APIs for building applications that handle voice and video calls, messaging, and inbound or outbound fax. It supports calls to telephone numbers and SIP addresses, and its WebRTC interface can place live calling in a web page. Listed capabilities include live speaker detection, speech recognition, translation, text-to-speech, voice biometrics, SMS, and MMS. The REST API works with Python, C#, VB, Java, PHP, or other scripting languages; REST applications run on a web server you host. The UAS API supports Python, C#, VB, F#, and C++, with applications running in a User Application Server installed on your platform. Speech recognition uses Google Speech-to-Text, while text-to-speech supports Amazon Polly and Cepstral engines. Aculab Cloud runs on AWS; web services use HTTPS, UAS connections use SSL by default, and customers can encrypt media files with keys supplied at runtime. Accounts are assigned to Europe, USA-East, or USA-West (beta). The free Trial includes $10 in credit for one month. Production is pay-as-you-go, with rates shown in the Cloud Console; Premium usage is invoiced and requires contacting Aculab.

Auraya ArmorVox is a voice biometric engine for identity verification and fraud detection. It supports text-dependent, text-independent, text-prompted and digit-independent enrollment and verification, and can maintain identity assurance through a user session. Its adaptive learning engine updates voiceprints as voices change. For fraud defense, it can flag potential synthetic-voice and recorded-playback attacks, and compare users against voiceprints in near real time to identify duplicates and impostors. Organizations can tune background voiceprint models and set speaker-specific thresholds. Example uses include contact centers, digital apps, password resets, voice e-signatures and fraudster management. Integrations named for cloud contact centers include Amazon Connect, Twilio, Five9, Avaya and Genesys; platforms that can post an audio WAV file to its server can integrate. ArmorVox works with cloud-based or on-premise platforms. Auraya says encrypted voiceprints and recordings stay within the organization’s secure infrastructure and are inaccessible to Auraya. It is listed for Android, iOS, Linux, macOS, Windows, web, API, extensions and self-hosted deployment. Pricing is on request.