Aculab Cloud vs Wazo Platform
Aculab Cloud
aculab.com
Wazo Platform
wazo-platform.orgSide by side
| Figure | Aculab Cloud | Wazo Platform |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 3 | 1 |
| Spec score · Voice APIs | 8.3 (#5) | 8.2 (#7) |
| Audience | Aculab describes the product as a way for businesses to build communications applications using high-level APIs without specialist telephony equipment. | The site describes Wazo as a platform for developers to build solutions that fit business and technical requirements. |
| Communications | The service supports calls to telephone numbers and SIP addresses, and its WebRTC interface can embed live calling in a web page. | Its Unified Communication use case includes audio and video calls, chat, call centers, conferences, and voicemail. |
| Founded | 1978 | 2016 |
| Security | Aculab Cloud runs on AWS; its web services are accessible over HTTPS, UAS connections use SSL by default, and customers can encrypt media files with keys supplied at runtime. | The security guide says Wazo includes preconfigured fail2ban jails, but does not configure firewall rules and recommends configuring them. |
| Support | Free developer support includes documentation, quickstart guides, email support, and bug reporting; paid contracts can offer guaranteed response times and 24×7 emergency support. | Wazo Platform is community supported through Mattermost, its forum, and JIRA bug tracking. |
Plans
In their own words
Aculab Cloud
Aculab Cloud provides APIs for building applications that handle voice and video calls, messaging, and inbound or outbound fax. It supports calls to telephone numbers and SIP addresses, and its WebRTC interface can place live calling in a web page. Listed capabilities include live speaker detection, speech recognition, translation, text-to-speech, voice biometrics, SMS, and MMS. The REST API works with Python, C#, VB, Java, PHP, or other scripting languages; REST applications run on a web server you host. The UAS API supports Python, C#, VB, F#, and C++, with applications running in a User Application Server installed on your platform. Speech recognition uses Google Speech-to-Text, while text-to-speech supports Amazon Polly and Cepstral engines. Aculab Cloud runs on AWS; web services use HTTPS, UAS connections use SSL by default, and customers can encrypt media files with keys supplied at runtime. Accounts are assigned to Europe, USA-East, or USA-West (beta). The free Trial includes $10 in credit for one month. Production is pay-as-you-go, with rates shown in the Cloud Console; Premium usage is invoiced and requires contacting Aculab.
Wazo Platform
Wazo Platform is a free, open-source stack of telecom microservices for building programmable voice, video, messaging, and presence services. Its capabilities include audio and video calls, chat, call centers, conferences, voicemail, custom call routing, and an auto attendant. Interfaces include WebRTC, REST APIs, WebSockets, and Webhooks, described as mobile- and web-friendly. The microservices are developed in Python, and APIs are described through OpenAPI specifications. Asterisk, RTPEngine, and Kamailio make up the telecom engine; RabbitMQ, NGINX, and PostgreSQL support the technical core. Wazo can be deployed on bare metal, virtual machines, or containers. The documented all-in-one installation uses Debian 12 Bookworm and Ansible; minimums for a small production installation of about 50 users are 2 CPUs, 4 GiB RAM, and 50 GiB storage. The GPL-3 license allows free use, including commercial use. APIs can integrate billing and services such as speech-to-text, AI, or sentiment analysis. Community support is available through Mattermost, a forum, and JIRA.